Security Service Federal Credit Union has been providing financial solutions since 1956, helping members with a range of services. The branch staff are known for their friendly and helpful attitude, making customers feel comfortable and valued. Customers appreciate the excellent customer service from associates like Rebecca Castillo, who is praised for being informative, friendly, and going above and beyond to help with insurance quotes and opening accounts. Many mention the welcoming environment and the willingness of staff to assist without appointments, including branch manager and other team members. The credit union offers a variety of products, including checking accounts, car, renter's, landlord's, and homeowner insurance, as well as mortgage loans with benefits like up to $5,000 off closing costs. Members also value the convenience of services like 24/7 ID theft protection, dark web and social media monitoring, mobile phone coverage—including cracked screens, water damage, and theft—and rewards credit cards that give cash back. Overall, Security Service Federal Credit Union is highly recommended for its friendly staff, quick service, and wide range of financial products designed to meet members' needs.
