The Spectrum Store in Harlingen provides Internet, Mobile, Cable TV, and live TV services. Customers can shop, upgrade, pick up or return equipment, and pay bills. Reviews note there can be a little wait and a high volume of customers at all times. However, the customer service is consistently described as awesome and great. Service representatives receive praise for their professionalism and kindness. Staff are recognized for knowing exactly what to do, focusing like a laser on getting things done, and providing amazing help to resolve situations, resulting in happy customers.
I had an amazing great experience customer service with an employee named Estrella. Thank you very much I walked out with two phones
February 2025
It was a little wait but the customer service was awesome.... it was my first time in the store and it was great.... thank you guys 🙏🙏.....
January 2025
I appreciate the professionalism and kindness from each and every one of the service representatives at this location. I understand that there is a high volume of customers at all times during the day, thank you all so much for everything you do.
