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“Very good and friendly and helpful and have what you need. Put up with me I'm hearing impaired. And the girl that works there or did liked my dog SKY that ride's with me every where.”
“Good service. Manny was very patient listening to my problems with my phone and was able to fix my iPhone in a short time. He told me to bring it back if there was a problem.”
“Thank you Logan,
I just wanted to express my sincere appreciation for all the help you provided with my new phone and watch purchase. You were incredibly helpful, professional, and responsive whenever I had questions or concerns.
Your excellent customer service made a big difference.
Thank you again for your outstanding assistance.”
“This location was slow when I arrived. Only one person was ahead of me. The younger gentleman who helped me was very quick and efficient. Also helped that I knew exactly the phone I wanted and researched this ahead of time.
When I went back the next day to drop off the trade-in phone, it was also another quick transaction with the same person. Thanks for making it quick.”
“The sales reps at this location really helped me understand my new tablet. They provided excellent customer service and were very knowledgeable. I'd recommend this location to anyone looking to purchase a new device or looking to switch over. Thank you Vanessa and Alexia.”
“Excellent team here at this store. Shout out to Ruben James for his fantastic customer service and to store Manager Danny T. for their help in getting my wife set up on her phone. Thank you guys very much.”
“Daniel was excellent to work with! Not only was he kind and knowledgeable, he handled pressure with ease. I was the first one at the store and their internet was down. He was able to get everything set up for me with his Hotspot. He was never stressed, just totally professional! Amazing leadership skills! I'm so glad I went to that particular store that day ?”
“Excelent plus service!! They explain each and every plan they have and gave me just what I need ! They we're very friendly and very pacient with me. Absolutamente cero problemas para cambiarme con ellos y si vas pronto podrás escoger entre varios modelos como Motorola, i Phone Samsung y Cricket entre otros .Thanks a lot to Faith and Annalisa for all there help and efort! You're the best!!”
10AM - 7PM
216 N Ed Carey Dr Ste 6, Harlingen
Mobile Phones
“Awesome customer service the minute we walked in. Gave my sister the full attention that she needed and kept telling her if she needed anything she could go back at anytime. This is the store you want to go!!!!!!”
“I had an excellent experience at the Total Wireless store. The staff was professional, patient, and went above and beyond to make sure I got the right plan for my needs. They explained everything clearly and even helped set up my new phone before I left. The prices are great, and the overall service was fast and friendly. I’ll definitely be coming back and recommending this store to friends and family!”
“Went in having problems with my phone and Stacey was a great help. Went out of her way to provide excellent customer service all while dealing with multiple customers. Always had a smile and was very cheerful and friendly. Why haven't yall given her raise yet?”
“I went in to buy a phone for my daughter. Think her name was Edith and it was. She was very very helpful. Helped us to decide on a phone. Always with a smile. I mostly do my business online but from now on if she's working at this store I'm going in.”
“Just got out from this location and let me tell you the staff Ernesto did above and beyond to help me resolve my issues. He help and spend time in the phone with me talking to customer service and advocate for me. GREAT customer services. 5 stars plus definitely.”
“I want to give a huge shoutout to Sammi for her amazing customer service! She was patient, friendly, and truly went above and beyond to help me. Sammi took her time explaining everything clearly and made sure all my questions were answered. You can tell she genuinely cares about her customers and loves what she does. It’s rare to find someone so dedicated and understanding, and I honestly left feeling grateful for her help. T-Mobile is lucky to have her on their team! Thank you, Sammi, for making my experience smooth, stress-free, and honestly one of the best customer service interactions I’ve had. ??”
10AM - 8PM
1556 N 77 Sunshine Strip, Harlingen
Mobile Phones
“FINALLY was able to get something done that I've been fighting for a week to get done. An establishment that understands the concept of what customer service means! Great job ladies!”
“Well Monica is a very great rep she helps u with any thing u need .and u don't have to buy sum thing to get help there also she is very responsible respectful to her customers and she gets back with you has suggestions if u need some products they have not like other t mobile stores only help you if u buy sum thing 1st .wish there were more reps there to do wat she does 4 there customers she works hard loves her job n the ppl cus at the end of the day it's all about customer service. Good job Monica. Got bless u .”
“Ricky is an awesome sales representative, he is always willing to help and goes above and beyond he genuinely makes sure all my needs are met. He takes care of me like family! As well he is an EXCELLENT multi tasker! He is phenomenal ☺️”
“These people are so polite conservice and to take care of you and every need that you want if comply with the company they're great I'll give them 20 Stars”
“Cricket store on F Street in Harlingen Texas associate Ashlynn gave us outstanding customer service she takes her time with every customer and explained all of our questions in detail I purchased two Samsung phones I always buy the phone cases at the local mall at a kiosk not no more they were less expansive at the Cricket store”
“I went into store cause my text notifications weren't working..and Ms Belinda and Ms Amy tried over and over and over again until they both figured it out and got it ..they never gave up .
I really really appreciated their determination
Thanks again to you both..”
“Great customer service. Leslie communicated which phones were in my budget. Phone has cool features and apps. Thank you for assisting me with my first phone. Thank you God bless”
“I had a great experience at the Spectrum store at the Viera Avenues at Town Center. Sales Associate Robert is fast and great at troubleshooting. He’s very friendly and knowledgeable! He’s definitely Management material.”
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“Not only did they fix my phone quickly, but they also provided exceptional customer service from start to finish. They took the time to explain the entire repair process, helped me find the best accessories to keep my phone protected, and made sure I left with everything I needed. Everyone was friendly, knowledgeable, and genuinely willing to help. It's hard to find this level of professionalism and customer care these days. I highly recommend them to anyone looking for fast, reliable service!”