The Spectrum Store in Harlingen provides Internet, Mobile, Cable TV, and live TV services. Customers can shop, upgrade, pick up or return equipment, and pay bills. Reviews note there can be a little wait and a high volume of customers at all times. However, the customer service is consistently described as awesome and great. Service representatives receive praise for their professionalism and kindness. Staff are recognized for knowing exactly what to do, focusing like a laser on getting things done, and providing amazing help to resolve situations, resulting in happy customers.
Fast and friendly service, especially at their store.
July 2026
Bit of a wait, but the lady who waited on me knew her stuff.
March 2026
I had a great experience at the Spectrum store at the Viera Avenues at Town Center. Sales Associate Robert is fast and great at troubleshooting. He’s very friendly and knowledgeable! He’s definitely Management material.