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January 2024 by Reynaldo Torres
Poor customer service,they never answer the phone. When I asked why they don’t answer the phone the response I got was a shoulder shrug
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January 2024 by Lo Ojeda
Worst bank ever!!!! It takes over an hour to get help! The drive thru windows take longer! Absolutely ridiculous! Never again! I don't understand why if there's plenty of workers inside
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January 2024 by king storm
They have a commercial lane outside you figure only for commercial accounts and tellers take a long time. Ever day same thing here at this bank.
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January 2024 by Gregia London
QR code waiting list idea is horrible. I have banked with Wells Fargo for a long time and this is just infuriating. Worst costumer service provided using this method. This is an area with a lot of older individuals and those who are not computer or phone savvy live in and when they walk in the door they are clueless on how to scan a QR code and no one is there to help. This is so unprofessional. I think I will go bank with another banker who knows how to treat their customers.
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October 2023 by Junior Iguit
I just spent 3 HOURS IN LINE because THIS lady spent those entire 2 HOURS on only one person while 10 of us wait in line because she was clueless on what to do in her own job. And after finishing that one person she left for lunch and left us waiting. Worst Wells Fargo I’ve ever been to. Would not recommend.
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October 2023 by Noralva Guerra
Drive thru is horrible - usually only one teller for 8 stalls during lunch hours of 11am to 2pm
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September 2023 by Antonio Mora
This is this worse worse bank service I’ve ever experienced in my life.. their commercial line is the worse service ever. They take an exaggerated amount of time to move the line.
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September 2023 by Enelia F.
If I could give this place no stars I would! This has got to be the absolute worst banking experience I have had! I didn't think about it but the first few times but it has gotten very ridiculous how bad of a service I get every time I go. Whether I go inside or drive thru the wait is always extremely long, today as I had to wait 40+ minutes to do a simple deposit and even once I was there being attended they still took a very long time! I was so frustrated and I am definitely not wasting my time with this place anymore. Customer is also lagging responding to me as if I did something wrong, i understand we all have some bad days but everyone around you is not at fault. Id rather drive a bit farther and take my business elsewhere then return here.
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September 2023 by Ana Castillo
I spend and hour and a half to get change throught the Drive thru! This is ridiculous!
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July 2023 by N Gonzalez
A simple transaction here will take you an hour. The tellers all look like they want to jump out the window. Not a pleasant experience.
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July 2023 by Efrain Martinez
Goto let's do bricks for mortor
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July 2023 by Bx Sx
Here an hour and still havent seen anyone
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June 2023 by ernesto Pena
Horrible customer service. Not enough staff and no one seams to care .
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February 2023 by dahveed
horrible bank, my new debit card should have arrived a month prior before my current expired and now they have me chasing my own tail and talking to customer service representatives saying a new one will be shipped out when clearly it was NEVER shipped out. thanks wells fargo
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November 2022 by Raquel M
The line inside the lobby was so long took me 45 minutesbefore I was able to deposit.