“They just make it super dang easy to do business with. Place order online you aren’t waiting several business years like autozone up the road. Sean is always helpful when I’ve ordered. Suggestive but not pushy which is a fine balance!”
“Had a battery I bought from them the day before. tipped it over on my way to work and dump the acid out.. battery was still good a Trent took care of me that morning and refilled my battery so I could get a scissor lift delivered that morning..”
“I had such a great experience today with a customer service tech named Rane.
Rane went above and beyond checking my battery, explained everything clearly, and even changed my battery right there in the parking lot. He was quick, knowledgeable, friendly, and kind. It’s not everyday you get this type of customer service. Rane, thank you for making a stressful situation so easy.”
“Just stopped by here to pick up some degreaser and drop off some used oil today. Customer service was excellent by both representatives in the store and Tony who answered my initial phone call and helped me out once I arrived in person did an excellent job of making sure I was fixed up with the right stuff I needed for the task at hand and had excellent customer service skills!”
“Huge shoutout to Mr. Nathan at O’Reilly! He went above and beyond helping me, was incredibly knowledgeable, and genuinely cared about finding the best solution instead of just selling parts. He saved me a lot of money and a lot of stress. This is what real customer service looks like. O’Reilly is lucky to have him!”
“Had to run by there late and grab something. I called ahead of time and spoke with Sara, she was very helpful. Showed up, grabbed what I needed and got it done. Sara saved a customer for O’reillys because my last couple experiences haven’t been great. She was genuinely great and a young man named Issac was great too.”
“Matt went above and beyond assisting me with a faulty car battery. I was at Valvoline with a battery spewing acid. He brought me a new battery, mostly because I was scared to drive 1.5 miles to him! He took care of me in less than 15 minutes. 5 stars just isn’t enough! Fantastic job and THAT IS CUSTOMER SERVICE! Thank you!”
“Just before their closing time our car was dead and I was fortunate enough to be able to get there in time to buy a new battery from here and I got to say I have met one of the most salt of the earth kind souled people I've ever met in my life there. He was beyond helpful and one of those rare individuals that you can tell truly enjoys their job and lives to help others. His name is Glenn and I highly recommend going to ask for him when you visit there! I'll be going back to this location just because of my interaction with him. Thanks again good sir!”
7:30AM - 10PM
7073 Boat Club Rd, Fort Worth
Battery Stores
“My experience with this store has always been top notch. The staff are knowledgeable and extremely helpful. I've been going to this store for about 5 years and I never had a complaint.”
“Needed a flux capacitor for my 89GEO METRO couldn’t find it anywhere , young man behind counter “Stacey” helped me find a the right part to get me back up to speed !! Thanks guy !”
“I was the first cash customer when the first opened and gave them their first dollor to frame. I have never met an unfriendly staff meber there and they have always been helpfull every time. If your not sure about what you need just ask them and they will gladly help you decide. 5 stars all the way around..”