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“They just make it super dang easy to do business with. Place order online you aren’t waiting several business years like autozone up the road. Sean is always helpful when I’ve ordered. Suggestive but not pushy which is a fine balance!”
“Just stopped by here to pick up some degreaser and drop off some used oil today. Customer service was excellent by both representatives in the store and Tony who answered my initial phone call and helped me out once I arrived in person did an excellent job of making sure I was fixed up with the right stuff I needed for the task at hand and had excellent customer service skills!”
“What a great group of employees
A huge shout out to Rick!
Very knowledgeable
Very good Interactions with all customers!!
Very helpfull
If i could rate a 10 I would!”
“Just before their closing time our car was dead and I was fortunate enough to be able to get there in time to buy a new battery from here and I got to say I have met one of the most salt of the earth kind souled people I've ever met in my life there. He was beyond helpful and one of those rare individuals that you can tell truly enjoys their job and lives to help others. His name is Glenn and I highly recommend going to ask for him when you visit there! I'll be going back to this location just because of my interaction with him. Thanks again good sir!”
“Just received awesome customer service from Dakota! My battery gave out while I was at 7 Eleven putting gas in my car. I walked over to O’ Reilly’s. Dakota grabbed his tools and tested my battery. Yep! It was time to replace it. Dakota installed the new.one. Wow! In less than 30 minutes I was driving away. Thank you , Dakota for answering all my questions and concerns. You made me feel like family.”
“Matt went above and beyond assisting me with a faulty car battery. I was at Valvoline with a battery spewing acid. He brought me a new battery, mostly because I was scared to drive 1.5 miles to him! He took care of me in less than 15 minutes. 5 stars just isn’t enough! Fantastic job and THAT IS CUSTOMER SERVICE! Thank you!”
“So thankful for Joseph at the O'Reilly's on Beach Street, Ft Worth today.
I drove 40 mins for an errand and after arriving my car lights and sounds went out.
After some time, I saw the car battery post sleeve was disconnected. So I stopped in and Joseph immediately greeted me and helped with all three things I needed today.
1. He immediately knew that I needed a battery post shim so that it won't keep disconnecting and installed it for me!!! Yay! No more disconnections! :)
2. I asked about my windshield cracks and provided me a window repair kit. I'll be reading the instructions to repair the cracks from some rocks that hit my windshield recently.
3. He looked up the pricing of the passenger side mirror that needs replaced. I'll be ordering from O'Reilly's for this. The price is reasonable and can have sooner than later.
I would highly recommend Oreilys in general and today Joseph was a huge help to me!!
O'Reilly's - Thank you so much for hiring such knowledgeable, professional and friendly staff! I'm so thankful for Joseph's service today!!”
“Many thanks to Jake for recommending OZIUM Air Sanitizer to get rid of the horrible smell in our rental car. The product worked well, and Jake was very knowledgeable.”
“Casey helped us today and was super great! I did watch another customer catch a huge attitude with him bc he asked him to pay for the drink. I felt bad for Casey but he kept his composure and remained professional with him. And then immediately jumped in to help me.”
“I took a watch for a battery. Unfortunately the watch was damaged. It was sent to 3 jewelers for repair. It couldn’t be repaired. The owner, David, stepped in and wrote me a check for 125% of the watch purchase price. VERY FAIR. These guys treat you right!!!!!”
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“I was the first cash customer when the first opened and gave them their first dollor to frame. I have never met an unfriendly staff meber there and they have always been helpfull every time. If your not sure about what you need just ask them and they will gladly help you decide. 5 stars all the way around..”