“Staff very attentive and helpful. Awesome place to ship !! Best i have ever been in! Additional to previous visits. Needed something notarized, and wonder my surprise MY go to shipping store offers. Went there and as usual immediate awesome service. Leading me to believe the only thing they don't have is complintary donuts and coffee!!! This establishment nothing short of amazing, out of this world consistent attentive staff. Service is second to none.”
“Employees were helpful and fruendly, ocation is nice. However they now charge $2.81 to print the return shipping label for me. I've never had to pay before when returning a package. Is this new? Does it vary by location? I would have printed it myself (and paid a reasonable copy fee) but their machines cannot read a USB.”
“Erica,JR, and Blair are hard-working guys. They always attend you quickly and are very good at what they do. I've gotten hats, shirts, signs & copies up there often. I do recommend rockwalls postnatal for service”
“⭐️⭐️⭐️⭐️⭐️
Highly recommend Postal Depot!
I run a small business, and the owner here is always incredibly kind and genuinely helpful every time I come in. He makes scanning and shipping my packages so easy — no hassle, no attitude, just great service. It’s such a night-and-day difference from the post office, where bringing in even a few pre-labeled packages turns into a whole ordeal.
I appreciate how efficient, friendly, and patient he is, and the fact that they’re open late is a huge lifesaver during busy seasons. If you’re a small business owner or just need a stress-free place to ship, this is the spot. Highly recommend! ??✨”
“This place is always great I ship out custom art work about 1x a month and they are always friendly and helpful. I never have to wait in line very long. It is my preferred place for all my shipping need-- they also have cute handmade items for sale I picked-up a travel mug for my daughter and she loved the graphic”
“Right of eastbound 66. Easy parking. Super friendly staff. USPS, UPS, FED EX. Drop off point.
Plus they have cool things inside to buy! They Even have Legendary Aviation Coffee Company's Specialty grade Coffee! Pre-gound and ready to take home!!!!”
“I came in on a Sunday needing a notary, and the Rockwall UPS Store had one available on site — which was such a relief. They answered the phone right away, were extremely professional, and genuinely kind throughout the process. Everything was quick, smooth, and handled with care. It’s rare to find this level of service, especially on a Sunday. Highly recommend this location!”
“I had a very pleasant experience at Taylor Mail Center, especially services provided by Mr. Timothy! He was very understanding, helpful and gave excellent customer service. I was in a hurry with my prints and he helped me in my time of need, because of his services I will visit the store again!”
“Eric was so quick and incredibly friendly to talk to! You can tell he really enjoys what he does, which is such a rare and refreshing quality. Every time he’s working, it makes the stop so easy.”
“I am extremely satisfied with excellent services given by the young man at the printing services. He is very attentive, dedicated and outstandingly professional; his knowledge in tech and in helping me find solutions is very high. I appreciate his business very much and I go to no other than him every time I need this type of printing services for important documents. I wish I could remember his name now though; he should be up for a bonus or even a promotion. .”
“I recently had a notebook made at the FedEx location in Rockwall, and I can't express how pleased I am with the experience! Pam, the associate who assisted me, was incredibly helpful and sweet throughout the entire process. She took the time to understand my needs and provided excellent suggestions that made my notebook exactly what I wanted. The quality of the work was outstanding, and I truly appreciated her attention to detail. I highly recommend this location, especially if you have the chance to work with Pam—she's a gem!”
“I have shopped at staples for 40 years and have never had a problem until I called and asked about bringing in my printer for repair. They told me they no longer repaired the printers that they sold. I couldn’t believe it. I felt lost ?. Where am I supposed to get it worked on, I asked? The associate responded, “I don’t know. ?”
“I went with a friend to ship out 12 packages at FedEx, and right from the start, Jen made the experience a good one. She welcomed us with a big smile and carried on a friendly conversation the entire time she worked on our order. It wasn’t rushed—it was personable, and that makes all the difference.
These weren’t light packages either—they were book boxes, and each one had some weight to it. Not once did Jen complain or act bothered. Instead, she stayed cheerful and made it feel like we weren’t a hassle at all. That kind of attitude says a lot about someone’s dedication to their work and how much they value their customers.
What really stood out was how she went above and beyond by helping us put the labels on the boxes. It’s the small details like that which create a lasting impression. Experiences like this are what make me want to return and tell others about it. Solid service like this builds the reputation of a business more than any sign or slogan could.
Follow @joeypauga on TT, FB, YT, IG, LinkedIN and X”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Shipping Centers
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
“Great experience. I Stopped by to print out a contract. Process was easy, inexpensive, and the staff was helpful and friendly. I was in and out in less than 5 minutes.”
“The best customer service I've experienced — all thanks to Christine! She was incredibly kind, patient, and truly cared about helping me. Her professionalism and attention to detail made the entire experience smooth and stress-free. Christine went above and beyond — a true standout!”
“The young women miss Ukeko was so sweet, she helped me and my fiance out and explained what we needed to do regarding our shipment. Sweet person and great hard worker.”
“This is such a nice place, it is really a pleasure to go there because they are so kind. The place is always nice and clean. The people are so polite and happy and it makes you happy when you go there just to see them :-). Thank you so much for helping me out when I go there, you are a great business. Keep it up. I will always keep you as my number one source. Thank you so much”
“The guy that works at this location, Mr. Charles, was very professional and helpful in getting me set up for my fingerprints! Definitely coming back to this store for future business with this guy!”
“No overnight parking, but plenty of room to maneuver. Bathroom on site and easy check-in and check-out process. It was a drop and hook, so turnaround was quick. Staff was friendly and helpful throughout — overall a smooth and efficient stop.”
“Personal customer service! I recently had knee replacement and while I can drive it’s not possible to get in and out of my car and bring in packages at this time. The first time the sweet lady that works there saw me coming in, met me more than halfway to my car and got my package for me, scanned it and brought me my receipt. She also suggested that I call when bringing packages and someone would come to the car and assist me going forward while I’m unable to do it myself. I’ve been several times and the young men helping me have been helpful and kind as well. I just love Love LOVE my Heath UPS store! Thanks for everything!!!
Wanda”