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“The guys here at the shop were very thorough and experts on every bike in the store. They help fit me for the perfect bike for my wife and I. Their service was fantastic, and we look forward to doing business with them for years to come. We love our new bikes!”
“The staff really knows their stuff and takes the time to answer questions without making you feel rushed. Last week I brought in my mountain bike with a shifting issue I couldn't figure out and they had it diagnosed and fixed within an hour. What I appreciate most is their honesty! Highly recommend!”
“I had very positive experiences in CrossRoad bikes. I visited last year when i started looking for a road bike to replace my then current gravel bike. I had multiple options between Cannondale, Cervelo, and others. Mike was very helpful then. I found a bike online months later that was cheaper in price, I called Mike and Sean and both gave me a better deal on my Cannondale Supersix Evo. I went ahead made the purchase, got the fitting done by Mike (it's spot-on), and when I had a minimal issue with the bike, they fixed it for free. Sean, Mike and the rest of the team are easy to deal with, honest, and very helpful. They've earned a long-term customer. I highly recommend paying them a visit and asking questions. you won't be disappointed.”
“I’ve been to four different bike shops to find a simple set of enclosed bearings. Planet Bike was my fifth stop and surprisingly they had the part I needed. Carlos was very nice and professional. Other places I went to they turned me away or didn’t know what I was talking about. I just showed Carlos the part and he had it. I will definitely be back to support this business. Thanks Carlos!”
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“Hank is amazing! And very reasonable rates. It is a real treat to go there and talk to him, and to marvel at this shop, as the building is from the 1800s and an historical site. But I wouldn't take my bicycles anywhere but there. Highly recommend.”