“Today was my second time trying to place an order. I first called the Goliad location manager, but they were not able to assist. Initially, I contacted the Goliad location manager, but unfortunately, they were unable to assist. The management promptly canceled my order. Just want to thank Esteban for taking my order and correcting it so I can have my items delivered on Friday. Thank you to Esteban at the Callaghan location. Thanks for providing great customer service we sure do need more staff like you.”
“Kudos to Donovan in the garden department at Lowe’s at the Rim. I asked him if I brought my car up closer would he load a bag of mulch for me. He said he would take it straight to my car, no need to get the car first. Very polite and great customer service.”
“I rarely do a review for Home Depot, don't ask me why. Sometimes I’m lucky on finding nice people that are willing to help, sometimes I don’t . But today was one those days I met this amazing young man who was the most helpful, caring, professional, looking to go and run the extra mile to help me. His name Vontrell. His parents raised him KIND, he would go higher in life! Good Job! I dare to ask, he has a degree in psychology! No wonder! He need a raise and higher opportunity with the company. He is rare. My hope to go back to Home Depot 🙏🏻 Thank u! Home Depot in San Antonio Texas-Dezavala.”
“I'm not used to going to home improvement stores so I felt a bit uncomfortable at first. I was looking for eye protection and was able to find the correct aisle. However, I wasn't sure as to which product to choose. Fortunately, an employee approached me and she helped me pick out the purchase I needed. I was very impressed with her, especially since I can't even remember the last time an employee, at any store, asked me if I needed help and actually assisted me in finding what I needed. I walked into the store feeling uncomfortable but walked out having a positive opinion of Lowe's.”
“Most of the time, I find the parts I need. Most of the time, the guys are knowledgeable and very helpful. I was there, and a young guy said, 'Sorry, we don't sell that pipe part.' However, an older gentleman came by and said, 'We don't have that pipe, but we have other parts that will work.' He was very knowledgeable and took me directly to the alternative parts. Thanks to the second gentleman, I was able to finish my repair that night.”
“Devon went above and beyond with helping find a tool that I went to five different stores to find. He took the time and energy to help me out. Great customer service. If you ever need help finding an item, Devon is the man!”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“Alex is awesome! She always goes above and beyond! Hey Lowe’s, your company stock went up the day Alex was hired!! Great choice, Lowe’s!!! THANK YOU, ALEX!! #HomeDepotStinks”
“There was an issue with my recent purchase. Although the issue was outside the store's control, the store manager handled it professionally and provided exceptional customer service. He took the time to listen, understood my concern, and worked with me to reach a fair resolution. I truly appreciated his patience, kindness, and willingness to help. Thank you for making the experience a positive one!”
“I had such a wonderful experience at the Garden Center this morning! Maria was absolutely fantastic so friendly, kind, and incredibly knowledgeable about all things gardening. She took the time to help with everything I needed and was truly such a pleasure to talk to. I also want to recognize the entire Garden Center team working around 10 AM today. Everyone was so helpful, welcoming, and attentive. Customer service like this makes such a difference! Maria especially went above and beyond, and Home Depot is lucky to have her. Thank you for such a great experience!”
“Sam at Tractor Supply is always a pleasure to deal with! He provides great customer service, is friendly, helpful, and always seems genuinely happy to see you. He greets you with a big smile and makes you feel welcome every time you come in. Employees like Sam make a big difference in the overall customer experience. Tractor Supply is lucky to have him!”