“Today was my second time trying to place an order. I first called the Goliad location manager, but they were not able to assist. Initially, I contacted the Goliad location manager, but unfortunately, they were unable to assist. The management promptly canceled my order. Just want to thank Esteban for taking my order and correcting it so I can have my items delivered on Friday. Thank you to Esteban at the Callaghan location. Thanks for providing great customer service we sure do need more staff like you.”
“Kudos to Donovan in the garden department at Lowe’s at the Rim. I asked him if I brought my car up closer would he load a bag of mulch for me. He said he would take it straight to my car, no need to get the car first. Very polite and great customer service.”
“Angelica was very professional and helpful with picking up an order, returning an order and then rebind the order. She knows what she's doing which was very refreshing. ❤️”
“I can almost always find what I need in this store. However, I have seen broken merchandise on display, and it is sometimes difficult to find customer service on the floor.”
“Man where do I begin to say about Tony Morgan in the appliances department! This gentleman went above and beyond to meet my needs and made sure I left satisfied. Lowe’s is truly lucky to have him on staff, someone who actually gives a damn.
Would highly recommend him to help you meet your purchasing needs!”
“Today was a good day, went to Home Depot and had great help. An old cowboy, Robert helped us out like we were old friends. Gave advice and we got exactly what was needed foe our project.
Isac, the cashier was great. Helped me get registered for my veterans discount. We saved some money because of him.
Great job guys.”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“Wanted to leave a comment about Oscar in garden department outside on 3/17/26. The gentleman was asking everyone that past him if they needed help. Guy was busy moving pallets and stone and still had a great attitude! Thank you for your service!”
“Jackie is such a sweet heart. She helped us in everything we needed. She knew her store very well and put us in the exact direction we needed. Give her a raise! Thank you so much Ms.Jackie”
“We had a bit of a mix up with a large Will Call order and the floor associates were having a hard time figuring out what to do. I asked for a manager and entered Chris, Dept Manager for the Garden Center. He displayed exactly the characteristics needed for an excellent manager: he patiently and quickly solves the issue, was gracious about the delay in getting the correct materials paid for on our business account, and made everything right plus some. He even taught me about some account features I didn’t know existed. Grateful he was able to get us what we needed and get our project moving! Thank you, Chris!”
“I had an Ingersoll Rand 80 gallon 2 stage air compressor (killer deal at $1500) delivered today. I had planned to pick it up with my trailer, but the delivery charge was only $50 (!) so I had it delivered. The delivery personnel were professional, polite, and helpful, and they wheeled the air compressor into my shop and unloaded it right where I needed it. I look forward to doing more business with them in the future.”