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“We're remodeling our 2-wide. Gutting it completely & rebuild as a pier-n-beam HOME.I heard about HFH: HHC store years ago. Their inventory is massive & prices are about average, but a bit higher than resale shops.Great resource and truly friendly staff who are very knowledgeable.”
“I bought a 5 gallon bucket of disinfectant everything cleaner (that they use for super serious business. The back says it can even be used to disinfect kennels and bird cages and floors and a bunch of other stuff. Like the list of what it can kill is the whole side of the bucket. it's good.) for $15. I've got meals at fast food restaurants that were more than $15 in this day and age. Oh and also a fun retractable walking stick. Oh yeah they also have 60 yards of duct tape for $4.99.”
“I went to Lowe’s on the Austin Highway yesterday looking for a specific plant. I looked all over the garden section and couldn’t find it. Diane and Jonathan were working in the garden section and both were extremely helpful. Diane walked with me and found some very small-sized plants of what I wanted. Jonathan overheard our conversation and said bigger-sized plants were at the front of the store on display. He even walked with me so I wouldn’t miss them. Now that’s customer service! Kudos to these two dedicated and caring employees, I certainly appreciate them.”
“Just want to give a shout out to Diego excellent employee very patient and knowledgeable. We were down there at the store on Sunday. We asked about tools where they were what specials they had was outstanding with what he helped us out with. Just wanted to let management know that he is awesome thank you again Diego for helping us out.”
“The reason I gave this Home Depot 4 out of 5 stars is because they lose the star for having their staff asked me about my t-shirt. I guess the staff member didn't like a heavy metal t-shirt because they were wearing a crucifix asking me what's up with my t-shirt and said that they didn't like it because it looked like it was devil worship. I would suggest that the staff keep their opinions to themselves and just make my keys whenever I ask them to.”
“Needed mulch in outside garden. Waited for associate. Was no show. The young man at customer service helped load it for Husband. Name Steven around 2:30pm. Very hot out.”
“I went in for an on line order pick up. I recently had surgery and a young lady Savanah helped me out as well loaded the cinder blocks to my SUV. I asked if there was a lot attendant to help. She said no need she got it. I am impressed with her excellent customer service. Augie ASM if your still there give her a Homer award. She was friendly as well. This is my HD Store.”
“This review is for Jericho and his service alone,
He was very understanding and willing to help with a delivery issue that my family and I had. On top of dealing with the initial problem, Jericho was also doing other employees' jobs while still providing exceptional customer service!
Thank you so much for your time and wisdom in this situation!”
“I went to this exact home depot and have been recently having issues with the starter of my car. After I bought my items and was about to leave, my car didn't start like always, and this time it was being more difficult than usual. Luckily, these two employees, Erica and Richard, helped get my car starting and gave me advice what to do next time. I am grateful to them, so Home Depot should be glad to have such fine employees.”
“I had a problem with a recent appliance purchase. I had tried to contact the manufacturer,but was unable. Otis, the manager, took his valuable time and spent 45 minutes contacting the manufacturer for me and got an appointment made for someone from the manufacturer to come to my house to address my problem. His patience was admirable and his desire to help commendable. I only wish every employee was as caring. Thank you, Otis.”
“Had a great experience with TONY at this Home Depot. Looking for a peg that has been missing in a cabinet for some time. He assisted me find the aisle (I get overwelmed in this store) and troubleshoot when I could not find the exact one I THOUGHT I needed but indeed did not. Went home worked perfectly. Loved that he took the time to help me figure out what I needed.”
“Jose and Carlos in the appliance department were extremely helpful and nice during our visit. There were 3 washer & dryer set that were completely sold out and they took their time to help us find another set that we still love and also great pricing. Their customer service were beyond expectations! Thank you!”
“Lauren in appliances was awesome!! Sales #4779134
We had to replace our dryer and didn't want to wait to have something delivered. I asked if she would do me a favor and look in back. She found us a deal we couldn't refuse. Very kind and understanding. She needs a raise!!”
“I wanted to say a big thank you to the Garden Section and an Associate named Diany. Yesterday, I went shopping for a plant for a friend at the N.W. 410 location. Diany was friendly, professional, showed me the selection, answered all my questions and all the plants were well watered and appeared healthy. I have now told all my neighbors to come to this store and that Garden Section for all their Gardening Needs! Thanks Diany! Thanks Home Depot!”
“I placed a store pickup order and I received the confirmation my order was ready within minutes! I drove to the curbside to get my order and the employee was already outside waiting for me so I didn’t have to wait at all. Excellent service!”
“Okay but lacking customer attention. If they don't understand that, that's what I'm talking about. ADD: Been back and lots improved. 10 x better than home depot!”
“Excellent customer service! Went with my boss to buy a new 10' ladder. Fast response time, due to the quickness of being in and out with what we needed to complete the construction job a few miles up the road at JP Morgan's headquarters.”
“Just finished buying a new Ego mower and trimmer. Jacob who works in cabinets and appliances volunteered to help us. He was amazing! From finding us a cart, telling us about his Ego, loading us up, completing the purchase and even helping my husband load it into our car! Can’t say enough great things about Jacob!!”
“I would like to say a big thank you to Irene in the appliance department!
I was looking for the light bulb that goes under the microwave. She went above and beyond, found my microwave unsecured the compartment and I was able to get the right light bulb. 40w 120v
Thank you so much”
“Went to customer service to get a duplicate receipt & waited 20minutes before I actually got help to replace my receipt. So half star for the 20 minuite wait time til someone actually started to look for my transaction to recover a copy of my receipt.”
“Replaced an order online.. They delivered before time.. Was short one box.. Called them to let them know.. They fixed it right away.. Got the missing box delivered the next day.. I'm sure I'll be doing business with them again..”
“Friendly and helpful associates, clean facilities, well stocked shelves, plus I got everything I needed to finish my Sunday DIY project. They even give military discounts”
“The plants selection at this Home Depot is amazing! My husband has been working on a few things around the house, so obviously we had to go to The Home Depot. While he was searching for what he needed, I decided to check out their garden area in search for a new plant. I was pleasantly surprised by their huge selection of plants; they had everything from trees, bushes, indoor plants, outdoor plants, etc etc. They also had a very wide selection of pots and planters for the home. If you are military, don't forget they offer a 10% discount on your purchase. You just need to bring an official ID and should be ready to go. I will definitely be coming back to this location for all my gardening needs!”
“Big thank you to Bernardo Cardenas for loading a HEAVY husky cabinet I purchased for my fiancé. I literally could not have done it without you. He’s going to love it!”
“I've always been a Lowe's girl, I usually only venture into Home Depot when they have something that I can't find at Lowe's. That's what brought me to the Bitters Home Depot on Tuesday May 24th, they had something I couldn't get anywhere else. I needed Rust-oleum Home Floor Coating and I needed it tinted to Seattle Mist. I couldn't find it anywhere on the shelf of the paint dept. and just when I was about to go looking for help, help arrived by the name of Sam. I told him what I wanted and he began the hunt. Turns out they were up on a high shelf with the extra stock, so Sam went to get a ladder and got a light base and a deep base down since we didn't know which one was needed.Then the real fun began. Poor Sam. I told him the color choice and he went to the computer and nope-wrong base, but it wasn't the wrong base. Tried again with the deep base and nope-wrong base again. Sam tried everything, all while never once losing his patience with me and all my questions. He was exceedingly kind, knowledgeable and understanding, and he never gave up. In the end, he got me my Seattle Mist floor paint and he thanked ME for my patience. I am so grateful to have had Sam to work with on this because truly, HE was the patient one, no lie I asked about 142 questions. I think from now on all my future paint needs are going to be met here at the Bitters location just so I can work with Sam again!Also, I can't forget about Ron who also helped me with mixing a trim color while I was waiting for Sam to work his magic. Ron was helpful, kind, funny and he had my paint mixed and done so fast I couldn't believe it!”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“Love shopping here...formerly home Depot shopper and card holder until I learned the ceo will support trump EVEN IF CONVICTED!! So good for Lowe's...people very helpful and friendly.”
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“Best place ever to shop!!! All kinds of home repair items, home decor, and items to be repurposed!!! Fabulous time looking around and great cause for sales proceeds!”