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“I always shop at this lowes as you can get in and out super easy. The staff is always super helpful and willing to help anytime you ask. I definitely recommend this location to anyone in the area hands down.”
“First time visiting this location. I was looking for windows. They didn't really have much at the time of visit, but the staff was really great. I had questions about certain items and they were very helpful. They didnt make it seem like I was a bother. Paula and Sam were very helpful and nice. Thank you for making this visit welcoming.”
“Ceramic planters cheaper than home depot by several dollars. Looked at windows, doors, rugs, paint, light bulbs, and gardening supplies. Bought a new paint brush set before they sold out.”
“I went to this place to pick up some salt for my water softener, and there was a nice lady, sadly I don’t remember her name, but I think she was a manager, she came to show me where the bags where and grab them and put them in my basket, which I thought was a very nice gesture.”
“Working on a garden project and Evan was a lifesaver! He took the time to answer all my questions and helped load everything into the car. He even helped me sneak a surprise gift I didn’t want my husband to see while we were loading! He deserves a bonus!”
“Was ask if we needed help as soon as we entered. Nice to be greeted so fast. Product advertising for Robi was great and easy to find. And savings was fantastic.”
“Feliciano was amazing. Immediately stopped to help me with a product that was in limited stock and found it quick and made it seem effortless. Will absolutely be coming back with expert customer service like that!”
“Home Depot went above and beyond. I ordered a shower caddy in bronze tone with a 4 tier shelving and on delivery you could tell the packaging was a little worse for ware. I went to my local Home Depot for returns due to some of the parts were missing. Hassle free knowledgeable service and reordered same product. This business stands behind guarantees and also for an added bonus gave me a discount for my troubles.”
“Today was my second time trying to place an order. I first called the Goliad location manager, but they were not able to assist. Initially, I contacted the Goliad location manager, but unfortunately, they were unable to assist. The management promptly canceled my order. Just want to thank Esteban for taking my order and correcting it so I can have my items delivered on Friday. Thank you to Esteban at the Callaghan location. Thanks for providing great customer service we sure do need more staff like you.”
“Great store....went in early. It was nice and quiet. Multiple employees actually asked if I needed help!! Which for once I did, but that simple gesture was amazing to see! Favorite location in SA so far!”
“Kudos to Donovan in the garden department at Lowe’s at the Rim. I asked him if I brought my car up closer would he load a bag of mulch for me. He said he would take it straight to my car, no need to get the car first. Very polite and great customer service.”
“I ordered a stackable electric washer/dryer. The dryer turned out to be gas. The installation guy did not tell me that he couldn't install it because I don't have a gas hookup. He couldn't tell me anything. If I would have been told it was the wrong hookup and COULD NOT HAVE EVER BEEN INSTALLED because there is no gas hookup, it would never have even entered my house and 48 hours would never have gone by and the return windows closed. This policy is insane to uphold when the installation people DIDN'T SAY ANYTHING.
** Lowe's has taken care of my issue. They picked up and refunded me for the washer/dryer. I was then able to purchase another one that was the correct configuration. The representative that helped me was very understanding and took care of my problem. Thank you very much for resolving this for me.”
6AM - 10PM
W, 12871 I-10, San Antonio
Home Improvements
“I rarely do a review for Home Depot, don't ask me why. Sometimes I’m lucky on finding nice people that are willing to help, sometimes I don’t . But today was one those days I met this amazing young man who was the most helpful, caring, professional, looking to go and run the extra mile to help me. His name Vontrell. His parents raised him KIND, he would go higher in life! Good Job! I dare to ask, he has a degree in psychology! No wonder! He need a raise and higher opportunity with the company. He is rare. My hope to go back to Home Depot 🙏🏻 Thank u! Home Depot in San Antonio Texas-Dezavala.”
“This is honestly the best Home Depot I have been to in my whole life, the customer service with every staff member saying good morning to me and being extremely helpful with every question I ask. I appreciate Narcys help and Raymond the Manager helped me load my new grill! I can’t name all of them but definitely made my day with all the kind smiles I saw today. Even in the middle of inventory they went above and beyond to make me feel comfortable to approach any one with any questions. 10/10”
“I'm not used to going to home improvement stores so I felt a bit uncomfortable at first. I was looking for eye protection and was able to find the correct aisle. However, I wasn't sure as to which product to choose. Fortunately, an employee approached me and she helped me pick out the purchase I needed. I was very impressed with her, especially since I can't even remember the last time an employee, at any store, asked me if I needed help and actually assisted me in finding what I needed. I walked into the store feeling uncomfortable but walked out having a positive opinion of Lowe's.”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“Devon went above and beyond with helping find a tool that I went to five different stores to find. He took the time and energy to help me out. Great customer service. If you ever need help finding an item, Devon is the man!”
“Most of the time, I find the parts I need. Most of the time, the guys are knowledgeable and very helpful. I was there, and a young guy said, 'Sorry, we don't sell that pipe part.' However, an older gentleman came by and said, 'We don't have that pipe, but we have other parts that will work.' He was very knowledgeable and took me directly to the alternative parts. Thanks to the second gentleman, I was able to finish my repair that night.”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“I've always been a Lowe's girl, I usually only venture into Home Depot when they have something that I can't find at Lowe's. That's what brought me to the Bitters Home Depot on Tuesday May 24th, they had something I couldn't get anywhere else. I needed Rust-oleum Home Floor Coating and I needed it tinted to Seattle Mist. I couldn't find it anywhere on the shelf of the paint dept. and just when I was about to go looking for help, help arrived by the name of Sam. I told him what I wanted and he began the hunt. Turns out they were up on a high shelf with the extra stock, so Sam went to get a ladder and got a light base and a deep base down since we didn't know which one was needed.Then the real fun began. Poor Sam. I told him the color choice and he went to the computer and nope-wrong base, but it wasn't the wrong base. Tried again with the deep base and nope-wrong base again. Sam tried everything, all while never once losing his patience with me and all my questions. He was exceedingly kind, knowledgeable and understanding, and he never gave up. In the end, he got me my Seattle Mist floor paint and he thanked ME for my patience. I am so grateful to have had Sam to work with on this because truly, HE was the patient one, no lie I asked about 142 questions. I think from now on all my future paint needs are going to be met here at the Bitters location just so I can work with Sam again!Also, I can't forget about Ron who also helped me with mixing a trim color while I was waiting for Sam to work his magic. Ron was helpful, kind, funny and he had my paint mixed and done so fast I couldn't believe it!”
“Had an excellent experience at this Home Depot! It was a fully stocked store with friendly staff. Sabrina was great and assisted us in Home and garden as well as helping us store items in areas car. We are grateful for our experience at this Home Depot and will return”
“Very good location. I dont care for the self check. Its no longer self check. The cashiers just start grabb8ng all your stuff and start ringing it all up for you then watch over you like you might be shoplifting. Its honestly uncomfortable being monitored like that, they should just go back to regular registers so the cashier is not standing behind you watching to make sure you pay. Its just better to have them in front of you where you can see each other on not have this feeling of being supervised. Otherwise great place good help im store. Fair prices”
“Bought a couple of large appliances which is always a bit stressful to shell out so much money but I found what I needed and Kevin did a great job assisting and advising. Very happy with the process.”
“Alex is awesome! She always goes above and beyond! Hey Lowe’s, your company stock went up the day Alex was hired!! Great choice, Lowe’s!!! THANK YOU, ALEX!! #HomeDepotStinks”
“There was an issue with my recent purchase. Although the issue was outside the store's control, the store manager handled it professionally and provided exceptional customer service. He took the time to listen, understood my concern, and worked with me to reach a fair resolution. I truly appreciated his patience, kindness, and willingness to help. Thank you for making the experience a positive one!”
“Listen to me, if you’ve ever been down the nuts and bolts aisle….
It’s intimidating, like the Dewey decimal system in 2 different languages.
Thank you for your help meet Jeff.
He’s an angel.
Bottom line this Lowe’s has great people there!”
“My aunt had a pickup order for landscaping turf and other supplies. We live almost an hour outside of San Antonio, so this was the closest Lowe’s to us. Matthew (the one with the ponytail) quickly cut the turf so we didn’t have to wait long before heading home. Donavon helped us gather the rest of our supplies, and Matthew (with glasses) and Juan helped load everything into our truck. Everyone was friendly, helpful, and easy to talk to. We really appreciated the excellent customer service and how accommodating they were. Thank you for making our trip worth the drive!”
“I had such a wonderful experience at the Garden Center this morning! Maria was absolutely fantastic so friendly, kind, and incredibly knowledgeable about all things gardening. She took the time to help with everything I needed and was truly such a pleasure to talk to. I also want to recognize the entire Garden Center team working around 10 AM today. Everyone was so helpful, welcoming, and attentive. Customer service like this makes such a difference! Maria especially went above and beyond, and Home Depot is lucky to have her. Thank you for such a great experience!”
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“Lots of things that are useful prices not too expensive but it all depends what's really your looking for
That's just my opinion
God bless y'all”