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November 2025 by thelma knox
Daryl was absolutely fantastic! I stopped in with a part I wasn’t even sure how to describe, and he figured it out in minutes. He was patient, knowledgeable, and genuinely wanted to help. He walked me through my options without rushing me and made sure I left with exactly what I needed.
It’s rare to find customer service like that these days, and Daryl really stood out. I’ll definitely be returning thanks to him!
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November 2025 by Bella Carr
I was in your store the other day and Isaac was so helpful and very welcoming! 👍
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November 2025 by Brenda Fitzgerald
I had an excellent experience with Daryl when I stopped in to get assistance with my Battery . He was incredibly helpful, knowledgeable, and patient throughout my visit. Daryl took the time to answer all my questions and made sure I got exactly what I needed. His customer service truly went above and beyond. Employees like Daryl make all the difference—thank you for the outstanding service!
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November 2025 by Daryl Tutt
Great store excellent customer service.
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October 2025 by Robinease M.
Jimmy was extremely helpful, and knowledgeable in helping me find all things I needed for my vehicle in a timely fashion.
Daryl helped me on a previous occasion to get my new brake pads earlier in the week and was great in making sure I had the best quality brake pads!
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September 2025 by Impact \u0026 Inspire
I called due to me having a dead battery and Ricardo was extremely helpful on the phone. So, I went in to replace it and Warren changed out my battery and found out it was still under warranty. God is good and Warren is my hero! This location will now be my go-to! Excellent customer service! Top notch!
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September 2025 by sandra florio
Kind and friendly.
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September 2025 by Jerry Ranjel
Asked the 2 guys behind the counter to order a part that cost 300 and they said they can only order it if I Pay first then I went to the store down the road and they ordered it with no problem
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September 2025 by Jack Hearn
They always have the right parts at the right price point and with great warranty! And management and staff are great.
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September 2025 by Nick Gamez
Called head looking for a brake pedal switch pad. Was told they had it in stock for a Toyota. Went store for a brake pedal switch pad. Found out the part on hand was for a Honda. I was assured the part fit Toyota. It didn't fit. Pretty disappointed.
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August 2025 by Brian McSteen
The gentleman that helped me he was super friendly. They help me order a part for my Porsche Panamera that was back ordered.
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July 2025 by L Reiser
David was a huge help to me with my new truck! I came in wanting to know what products I can use on my new vehicle and he took the time to research exactly what would be the best! Great customer service!!!
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April 2025 by Stuart Kalmus
Nice folks, took 5 gallons waste oil
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April 2025 by Carolyn Morris
They were so helpful. Very friendly. Sam ensured that I had the right part and even installed it on the truck.
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March 2025 by Denise Robertson
I love O'Reilly's and it's definitely my go to place because of the staff. I visited this store in Helotes today and Rachel was so awesome and helpful that she actually made my day better. She is a valuable person to have on staff.