O'Reilly Auto Parts in Helotes, Texas, located at 13523 Bandera Road, is a popular destination for auto parts, tools, and accessories. Customers appreciate the helpful and friendly staff, who often go the extra mile to assist with finding parts and providing support for various projects. Many have praised individual employees for their exceptional service and knowledge, making O'Reilly their preferred choice over other local auto parts stores. The store offers valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, customers can benefit from the free Loaner Tool program, which requires a refundable deposit. The store is also recognized for its military discount available for veterans. Overall, O'Reilly Auto Parts stands out for its attentive service and commitment to helping customers with their automotive needs.
Good service I just don't like the return policy on tools. Now I'm stuck with a tool I'll never use. I do understand that's a company policy other than that I'd give five stars because the the guy who helped me or the guys who helped knew their stuff.
August 2026
Always the best people and friendly too. Parts are good too!!!
July 2026
I had to stop in and get my batteries tested today. I was blessed enough to have Daryl wait on me. Explained my situation and with a smile went out and checked them and sure enough one of them failed. In the 100 degree weather he was professional and patient. Such a great experience at the Helotes location. Thank you!
