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March 2024 by adan games
Be warned. Do not drop off packages at Henderson PO without getting a receipt that all items where actually scanned in. I did this only once, (March 2024) because they were busy and customers were waiting in line to back near the door. I was trying to make it easier on the employees so I trusted them to scan all packages in. One never was scanned in and never showed up in Shreveport or its final destination. So I have to assume it never left Henderson on outbound mail truck. It cost me a lot of money to refund the customer plus the stress of the whole situation . The lady who apparently runs this office is absolutely the most rude and disrespectful postal employee I’ve ever had the displeasure of dealing with. If you’ve dealt with her or seen her treat customers like dogs, you know who I’m talking about.
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August 2023 by Sheff RanDeisle
This small town post office straight sucks my packages always say delivered but I don't get them for 4 to 5 days after. I ship Pokemon cards. I always get cards returned saying I need more money for shipping. NOO I pay 1.05 for eBay shipping under 3oz how is 1 card plus a envelope over 3oz??? They truly suck here need a new over haul for 2023
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April 2023 by Madison Rockett
Some of the worst letter carriers I have ever experienced. Marking packages as delivered when they are not, then the same packages showing up the next day. They will even put your packages ON TOP OF YOUR CAR because they are too lazy to bring them to your front doorstep. I am beyond displeased with how unprofessional this group in Henderson, Tx is.*updated* They then call you and lie about a stray dog being present. Saying their carriers are not allowed to leave their car when a dog is loose.. then how did the package get on top of my car? Again, this branch is the most unprofessional group I have ever had the displeasure of dealing with.
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April 2022 by Tommy Chambers
I have been just putting up with this and now fed up with it. Live in pine tree and whoever drops off the mail is LAZY... Atleast put my package behind the brick wall NOT on top of it for EVERYONE to see.
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April 2022 by chasaty379
The postmen/women always get my mail to me on time and even sometimes when its addressed wrong they get it to me.
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June 2021 by jose rodriguez
Workers here always got an attitude if they dont like dealing with people they should find another job
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March 2021 by Michelle Guinn
I would give a zero if I could. Less than a month ago I went to see about Christmas gifts that are showing to be delivered to Henderson post office. The man was so rude and said I have nothing here. Showed him my phone and delivery status and still nothing. Then another lady came out never got my gifts. A month later and same thing, delivered my package some where but not to me. I've lived here two years and never once got a package on time from this office. I wish there was someone to speak with that actually cared. Someone needs to clean house in this place.
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March 2021 by Robin Bibeau
Our driver is kind friendly and helpful. Watch the Dave Chappelle Popcopy Sketch if you want to see a representation of the customer service is in the Post Office though.
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February 2021 by v Rod (vRod)
WHY are my deliveries "missing", delivered TO WRONG ADDRESS, or just crushed to a pancake... but still just left: NO apology, NO explainations just the same old *I-dont-care* attitudes! WHY are packages opened? WHY Do mailman BLOCK MY DOOR!? WHY is the post office supervisor so incompetent!?Please, just PLEASE get my ballot correct!!!
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January 2021 by davidl832
I am not sure what it is with the small town post office is whether it is a shortage of people or just a lack of training but going to USPS You generally do not expect to be treated with any form of customer service but Teresa that works at this particular post office absolutely is the worst and should not be anywhere dealing with customers because she has no idea what customer service even is about nor does she know even how to talk to people with dignity and respect. Surely she could be a janitor or some thing where she does not have to deal with customers because that should be something she can do other than working the front counter
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September 2020 by v Rod
WHY are my deliveries "missing", delivered TO WRONG ADDRESS, or just crushed to a pancake... but still just lwft: NO apology, NO explainations just the same old *I-dont-care* attitudes! WHY are packages opened? WHY Do mailman BLOCK MY DOOR!? WHY is the post office supervisor so incompetent!?Please, just PLEASE get my ballot correct!!!
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August 2020 by Mike m
Wife and I always dread goin in here and dealing with this extremely rude lady.. for years I have yet to see her act like a professional, let alone be nice.
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July 2020 by Wake Life
ABSOLUTE WORST POST OFFICE IN AMERICA! Refused to deliver packages that I shipped to a customer and then proceeded to charge my customer $1387.20 to pick up their packages that I had already paid shipping cost for AVOID THIS PLACE AT ALL COST!!! GO TO THE NEXT NEAREST POST OFFICE!!!!!!
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June 2020 by ashley little
I don't really understand why this post office is so bad but they all need some serious customer service training! Rude and unprofessional. Not to mention the hours of operation are terrible.
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May 2020 by Chenoa Hinton
Teressa Hawkins needs her customer service skills sharpened.I had to go to the post office today and her attitude was unprofessional!
