AutoZone Auto Parts on Hewitt Drive in Hewitt, TX is recognized for its exceptional customer service and knowledgeable staff. Customers frequently praise Randy for his outstanding assistance, particularly with diagnostics on check engine lights, battery issues, and headlight replacements. His friendly demeanor and willingness to help have made a significant impression on visitors, earning him accolades for going above and beyond in providing care and support. While the service from Randy and other staff members is highly recommended, some reviews suggest that the management could improve their customer service attitude. Despite this, the overall experience at this AutoZone is positive, with many customers planning to return for their automotive needs. The store offers a range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories, making it a reliable choice for car owners in the area.
Top-notch service… Randy immediately helped us today with diagnostics on a check engine light and was incredibly knowledgeable - super kind ! This place is highly recommended!!
May 2024
I had a headlight out and this young man that works at AutoZone on Hewitt Drive. His name is Randy. He helped me and he help me put the headlights in and everything. He was so nice thank you Randy. He deserves a raise.
March 2024
I’m giving 5 start only because Tyler C. was so nice, helpful and was able to help a pregnant lady with the battery issues. But the manager need to change he attitude and improve he customer service.
