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7:30AM - 10PM
7416 Garth Rd, Baytown
Battery Stores
“New Year, dead battery. Initially called AutoZone. They were unable to assist in installing my battery due to it being in trunk. I reached out to O'Reilly. Juan answered and gave me prices on the new battery. He also stated that he could install. Juan was very polite and helpful. He installed my battery in minutes. Juan also checked my old battery to ge sure it wasn't taking a charge. Dead as doorknob! Go see Juan!”
“Was having charging problems with my phone and my insurance provider only offered a complete replacement for nearly 300 dollars, no alternatives.
Upon speaking with Elisa I was informed by her that the store offers diagnostics and potential repairs for my issue in question and surely enough they were able to help!
After speaking to the team we were able to schedule an appointment for repair and Elisa was able to change the part(s) in question swiftly.
Would definitely recommend to anyone in need of repairs.”
“I happen to stop by the other day and had the pleasure of meeting a young man named Nathan he was a nice young man who helped me with my battery that was leaking. Super attentive and professional young man. 5 star service !!! Thanks again”
“Great customer service here today!!!! 2 very kind and polite guys helped me this morning after I dealt with some very rude little boys posing as men at the AutoZone across the street. No wonder their parking lot was empty.”
“Anne at new Decker Location in Baytown Texas is the best. On the same day, I went to two other locations regarding brakes and rotors and all my warranties were in place and I was told that I wasn’t able to use my warranty. I went to the store that I do all my business which is the Baytown store and when I spoke to Anne, she understood everything that was needed and honored my warranty. Anne, Saved a lot of heartache and with me being a customer of 28 years I was able to make my purchases and have my warranty honored. Thank you Anne.”
“Great guy name O’shea helped me out with an overheating problem i was having with my vehicle even let me borrow some customer lend tools to purge my air from my engine. great team at this location!!”
“Excellent customer service experience with Asst. Mgr Antonio. He Walked me through step by step to get me the best deal possible. Will definitely be back for any needs. Thank you Antonio and keep up the great work!”
“Lance is a very smart individual when it comes to auto parts, I shop this location often, and Lance is my go to parts guy, if he doesn't know he helps figure it out. He definitely is a KEY Player to this stores operation in my opinion.”
“People there are knowledgeable and know the store , if it's not obvious they know
I've used this store for 4 years and had great service each time”
7:30AM - 10PM
2705 Southmore Ave, Pasadena
Battery Stores
“Had gone to two different locations already and kept getting different excuses on my battery warranty until the manager Luis here was able to help me out. He was very kind and gave me no problems.”
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“Very friendly people and super patient with customers. This location is literally down the street from where I live and it is good to have a local auto parts place to go to that has great customer service.”