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“The person was a very helpful person to e with my phone I just bought from cricket and and made my phone back to active for me free at charge. I'm so grateful for his service.”
“Cynthia helped me get my mom’s a new Apple Watch the other day and she made the process so smooth and easy! Definitely a knowledgeable resource for all our wireless needs”
“I absolutely love love the texas city crew at the palmer location. They never fail to help me with all my needs. I am beyond happy with the services they provide. Very happy t mobile customer ?...”
“Lost my phone to the bottom of the ocean and the store representative was professional easy to talk to very knowledgeable and a great experience to work with help pick out my new phone and the perfect case to fit my needs for working out on the ocean would definitely go back to this branch just to continue using for all my at&t services and needs”
10:30AM - 7PM
2328 Palmer Hwy, Texas City
Mobile Phones
“Smashed my new Galaxy S23 screen while fishing & completely freaked out thinking it couldn't be fixed?Called Cell Care & he let me know he could repair it, no problem! Great customer service, competative prices & quality work here!!! Very happy with the repair & after-care for one remaining issue, & no messing around on price either...felt like honest value for the work done on the timescale I needed. We have also brought my daughters iPhone in twice for repair & have been completely satisfied with that as well. Won't take our phones or tablets anywhere else!!”
“At&t store at Victory Lakes in Dickinson has very professional employees. They recognize you when you enter store and r there to help. They are very friendly and willing to take care of your problems. I recomend anyone needing a phone or help with their phone to go to this location.”
“The sales representative was very helpful. I have been trying to upgrade my phones for a couple of weeks and I have been told multiple times that it was impossible I had to wait a year. I walked out of the store with 2 new phones thanks to Cheyenne. She’s awesome!!!”
“Really great service, loved the guy named huzaifa, helped me alot to get the right phone for my use, would really let my family members know to come and buy phones and accessories from here”
“Jose was probably the greatest representative that has help me in all of the years that I've been with T-Mobile. I will ask for him the next time I need service.”
“Divny was amazing! Very knowledgeable and easy to work with when getting new phones. She helped in every way she could and was kind throughout the whole process!! Made everything very easy.”
9:30AM - 7PM
8030 FM1765 Ste B, Texas City
Mobile Phones
“Aurora is one of the best store employee that takes her job above and beyond expectations. There is nothing you can't ask her to do and she outperforms her job. I was very well pleased with my phone choice she helped me with and how she handled other customers as well. Aurora is top notch.”
“Every time I go into cricket of Santa Fe I get A1 service. I'm always destroying phones and Amber is a Rockstar always getting me set up with everything I need.”
“I had an amazing experience at boost, LEO is very friendly, knowledgeable and went above and beyond to help me find a perfect phone. Excellent customer service ?? ??”
“The Texas City store saved me. The Santa Fe store sent me out the door feeling unsure. They did not take the time to help me and wasnt very knowledgeable at all!! The girls at the Texas City store were more than helpful, smile on their face and very friendly!!They fixed my problem on the spot! I will be trading with them from now on!!!”
“Jose is very professional, welcoming, helpful, knowledgeable, courteous, thoughtful, personable, and thorough when dealing with customers and each issue they have with their phones. If he does not know the answer/reason for a possible problem, he asks and/or researches to find an answer. He is diligent and honest and his efforts to fix a problem for the customer which is much appreciated. I commend Jose and I'm glad that he works at"My Cricket Store". One happy Customer!”
“(Translated by Google) The best store in Texas city people who work there without too good and help customers with a very good attitude I recommend them(Original)La mejor tienda en Texas city las personas que trabajan ahí sin demasiado buenas y le ayudan a los clientes con muy buena actitud se los recomiendo”
“Cesar was amazing today. I had been having some major problems with Simple Mobile on my previous phone. I went to switch my service to Metro PCS and encountered numerous obstacles that would have frustrated almost anyone. Cesar worked with me and my previous carrier to finally resolve the issues I had been having. He was patient and more helpful than he will ever know. If you are looking for new service or to switch carrier, I strongly recommend this Metro PCS location. Ask for Cesar. Thank you Cesar.”
“My grandson was visiting when his phone stopped charging. We stopped in an AT&T store to see if he could fix it. He told us a lot of info. about the phone but confessed he didn't know how to fix it. He gave us the address of an apple store in a local mall.”
“Jeremy was great. Answered all of our questions stayed after hours to make sure we got a great deal and everything we needed. Dre was also very respectful and very accommodating. Great work guys and thank you!”
“Casey (sorry if thats not how you spell your name) helped me with my phone setup flawlessly and i want to thank her for that. I couldnt find the official survey so this is the best i can do. I always go to this store as it is close.”
“I needed computer help and after a short wait in line ... was awesomely assisted! Remember to call and make an appointment if your going to need technical assistance!”
9:30AM - 7:30PM
3418 Gulf Fwy, Dickinson
Mobile Phones
“All star!!!! They hooked me up with an iPhone 11, case, screen protector, and speaker for $350 . I couldn’t get that price anywhere else. The girls are so kind I’m definitely coming back here when I need a new phone.”
“Thank you for helping after my experience last night.
On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.
At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.
There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.
I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.
I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”
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“I went to the store in Santa Fe where I am
From to buy a new phone and ran into nothing but trouble. The lady there was no help and just rude. She even lied to me. I left and went straight over to the Hitchcock store. I just needed to buy a new phone. Jorge took care of me and got me in and out in less than 10 minutes. He was so helpful and so nice. Will forever be grateful and will continue to use that store from now on.”