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“Phone wasn’t charging properly, had to wiggle it or have it at a certain angle to charge. Took it to get the port replaced, gentleman was so nice he offered to clean the port first before having to replace it. Cleaned it and worked like a charm, saved me some bucks and time. So well deserved 5 plus stars.”
“I love everyone at the T-Mobile. They’re always kind nice and very knowledgeable. Every time I have a problem they’re eager to take care of it and get me out of there as soon as possible.”
“BJ was very knowledgeable about Verizon products . When I first arrived I entered to return equipment, when I walked out I learned purchase were clear to me. the benefits of my initial”
“One person working in Texas City, Texas store. Ridiculous and not safe for employee. Didn’t have protective cover in stock. Customers left got tired of waiting”
“Smashed my new Galaxy S23 screen while fishing & completely freaked out thinking it couldn't be fixed?Called Cell Care & he let me know he could repair it, no problem! Great customer service, competative prices & quality work here!!! Very happy with the repair & after-care for one remaining issue, & no messing around on price either...felt like honest value for the work done on the timescale I needed. We have also brought my daughters iPhone in twice for repair & have been completely satisfied with that as well. Won't take our phones or tablets anywhere else!!”
“This store is awesome Stephanie and Tommy are amazing there customer service is amazing and great. Will definitely recommend any one to come to this store and ask for them.I will definitely be back to see them.”
“Everytime I come to this att everyone has been very kind, calm and patient. When I first upgraded my phone last month crystal their manager was amazing, helpful and even reminded me that I can get a work discount, and the other girl that helped me last week (we were on the phone for over an hour) and Chris went above and beyond even when they were about to close. Props to all of them! Very thankful.”
“Cheyenne and Axle were AMAZING!!! They fixed our issue expeditiously and with incredible customer service attention! We were in and out in less than 20 minutes. These two ATT folks are TOP NOTCH!”
10AM - 6PM
5302 FM1765, Texas City
Mobile Phones
“I had an amazing experience at boost, LEO is very friendly, knowledgeable and went above and beyond to help me find a perfect phone. Excellent customer service ?? ??”
“I had to get an android phone and am not familiar with it as well as as buy a cell phone case, the associate there was very nice and helped me pick one out, also worked with me on the price, thank you so much Sir.”
“Jasmine was very attentive to my problem and was able to solve my issue right away. She also explained about some other services with at@t I was able to get with my current plan in which I will be soon be getting. Definitely left the store satisfied.”
“I just bought new phone low prices. Divia was very helpful gave me good bundle deal with case, screen protector & charger.She transfered everything in to new phone.”
“I have had amazing experiences with Elliot. He was super helpful, kind, and acknowledgeable. Anytime I go to this Best Buy I look for specifically him because he is the only one that seems to enjoy helping people. I was super confused on which charger I needed for my laptop since my old one was busted and Elliot didn’t make me feel bad for not knowing which one I needed. He thoroughly explained everything I needed to know and made sure I was taken care of. I really hope they give him a raise or at least some kudos. I have never had a better interaction at this location.”
“I when to this T-Mobile store today I have to give them a well done!!! On all avenues they were sympathetic on top of being polite and respectful and listen to what the client had to say and they put together a plan from there that worked with the clients, finances .Kudos guys! You did great each and every one of you ❤️??”
“The guys helped me with my switching over carriers they took the time to explain everything to me and even set me up with HBO Max will definitely recommend them to Family and friends.”
“Aurora is one of the best store employee that takes her job above and beyond expectations. There is nothing you can't ask her to do and she outperforms her job. I was very well pleased with my phone choice she helped me with and how she handled other customers as well. Aurora is top notch.”
“Cesar was amazing today. I had been having some major problems with Simple Mobile on my previous phone. I went to switch my service to Metro PCS and encountered numerous obstacles that would have frustrated almost anyone. Cesar worked with me and my previous carrier to finally resolve the issues I had been having. He was patient and more helpful than he will ever know. If you are looking for new service or to switch carrier, I strongly recommend this Metro PCS location. Ask for Cesar. Thank you Cesar.”
“Every time I go into cricket of Santa Fe I get A1 service. I'm always destroying phones and Amber is a Rockstar always getting me set up with everything I need.”
“The Texas City store saved me. The Santa Fe store sent me out the door feeling unsure. They did not take the time to help me and wasnt very knowledgeable at all!! The girls at the Texas City store were more than helpful, smile on their face and very friendly!!They fixed my problem on the spot! I will be trading with them from now on!!!”
“Had to get a new phone for my husband, Arsalan was a huge help I usually hate going to the phone store but he made it easy and he was super nice!! Hands down best metro to go to!!”
“My wife and I went and talked to Malik which is the store manager, he was able to work with a budget and get 4 phones activated and working within 45 minutes. He was very knowledgeable about current promotions and very professional. Definitely recommend it.”
11:59AM - 5PM
3418 Gulf Fwy, Dickinson
Mobile Phones
“Thank you for helping after my experience last night.
On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.
At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.
There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.
I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.
I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”
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“I absolutely love this Cricket location...Jorge is amazing and always VERY helpful! I thought my child's phone wasn't going to work anymore, but he got us going again and we are so grateful. I've gone to several Crickets around, and this location is the BEST.”