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“We had a large amount of documents to be notarized, Ms Tori was a true professional, she patiently waited till we were done signing. Her professionalism is what makes us come back to this store over and over. Thanks Ms Tori.”
“Official Music Artist - Definitely one of the best places to get all my business done. From all my postal needs to money orders and Notary needs. Also a nice place for lottery tickets and other little things inside. ??”
“Laura is one of the most gentle souls that has a very kind and professional demeanor. My Family never has an issue with mailing, notary, or general inquiries. She works quick and efficiently. Postal services can frustrating but never with Laura. Thank you, thank you.”
“On a trip to the El Paso area, we bought so many souvenirs that we decided to ship them home rather than hauling them in our luggage. We used the UPS store for that. The store was clean and well laid out. The staff was helpful and we would use them again if we were ever in the area.”
“The manager here she is super amazing! Very nice and she has the employees operating as a reflection of her! I came once and they were really busy but she was super patient and kept a smile the whole time even though some customers were being rude. Ownership please recognize her hard work she puts in, as well as her team. They are doing an excellent job!”
“Military move used them for my HHG on a few products and can easily say the best service I’ve had in 8 moves. Had Jay and another associate but impeccable work, would recommend to anybody!”
“February2026: 5⭐: I would recommend this location. I had a brief visit to the location and found that everything I needed to accomplish was completed without incident.”
“I love it from the moment you arrive, the Beautiful Cashier greets you, she has a bright smile and is very Friendly. The staff too. Very good assortment and everyone is friendly.”
“Amazing!! They are wonderful at this location! They helped me so much. Would definitely recommend coming to this location! I accidentally made a mistake on the return label and they helped me fix it. They went out of their way to fix my problem.”
“Went to pick up package from Amazon but the young lady was rude and very unfriendly the only good thing about that place is that it had a very nice smell but very rude staff I wouldn't go back..”
“Outstanding customer service. I can’t these guys enough. They are absolutely outstanding!!
Always very help-full, preparing shipments, labels they do it all and are excellent at it.
Love this place for all my FedEx need.”
“This is for Raul Ayala before writing a review learn how to spell and proofread what you write. Second the negative comments about the company and their staff was unnecessary just because you were let go doesn’t mean you should get on here and bash the company. Maybe your work was sloppy just like your review. Your negativity and reviews like this will get you nowhere.”
“I dropped off a package that I was having a difficult time with. But luckily I bumped into Linda whom delivered extreme customer service from start to finish. She made sure my package was picked up, gave me assurances and all the supporting documentation I needed. She even called me to make sure it was successfully completed. Linda is truly an asset to this organization and I highly recommend her to others!”
“Very friendly and professional. I opened the private mail box and now i can receive mails from multiple different physical address. It saves time and i can do more work in limited time for my business.”
“I have always had a great experience with the staff at the UPS store off of Zaragoza. I keep a box there and send faxes and am met with such great customer service. They recognize me and meet me with my mail. It is amazing!”
“I live in LA but bought a 65" tv from El Paso on Craigslist. These guys were MORE than helpful. They were informative, professional, and downright a pleasure to work with. Craig helped facilitate the packing and shipping and this made my life so much easier.Hats off to the rockstars of FedEx on Monatana Ave!”
“Venessa went above and beyond to help me with a shipping error that was completely unrelated to the postal annex. She answered the phone very quickly and was incredibly knowledgeable/helpful! I am VERY thankful for this postal annex and the people who work here.”
“Seriousness and professionalism. When making a shipment. It is important that not only the staff in charge pay attention to the details of the correspondence or packages. Having to send the IRS a considerable amount of documents when it's your turn to audit can be frustrating. Come with patience and documentation in order. Soul kindly. I recommend the best option for this shipment. IF THINGS WORTH WORTH WERE DONE EASILY. ANYONE WOULD DO THEM. THANK YOU . ?”
“I frequently go to this Postal Annex off Eastlake by Amazon building, they take care of what I need in a timely manner and the staff is courteous, professional and have great customer service.”
9AM - 7:30PM
12210 Montwood Dr #103, El Paso
Shipping Centers
“Agnes!!! You deserve a raise! I can’t thank you enough for your amazing customer service. I’m not sure why this location has so many low reviews, every time I stop by, the staff is always very helpful”
“The customer service was great I had a great time at this place the man was funny and me and him joked around a bit and the renting was easy and I got what I needed done everything was good and I would recommend this to anyone who is moving pretty much anything it came with a dolly and everything was fantastic”
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“The lady there with the beautiful African/British accent was so helpful and friendly. She went above and beyond for the person in front of me, was extremely patient as well, even though there was a language barrier. Solid, quick service for myself as well. Solid 5. ??”