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December 2023 by Ivy O
Elizabeth has wonderful customer service.Everytime i go there she smiles and has a positive attitude.All the other staff could learn from this.❤️❤️❤️ ?
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December 2023 by IVY AYOTI
Elizabeth has wonderful customer service.Everytime i go there she smiles and has a positive attitude.All the other staff could learn from this.❤️❤️❤️ ?
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July 2023 by William Diep
Victoria is an asset to the company. She is professional, competent, cares about her job and shows an initiative devoud before she came.
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January 2023 by Randy Wiltshire
This location is disgusting. The trash is constantly overflowing in every can, they have no coffee many mornings, and just generally don't seem to care. The Laredo Taco is the only redeeming quality.
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January 2023 by Ronnesia Menson
Fountain drink station is terribly dirty, neglected and cups are perpetually unstocked. Are there even managers at this location?
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December 2022 by JC Scott
This used to be my go-to place as a convenience store when Stripes was running it. Now that it is a 7-11 store, it's a steady decline in cleanliness, partially stocked on fresh/hot food and fountain drinks, and it's funky!?I'm only assuming that 7-11 has more cash on hand than Stripes ever did, but come on... why does this (other former Stripes stores) all look like dystopian hellscapes inside and out?
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October 2022 by Michael Thunderclap
Sadly, it was run down. All the pop and slurpees machines were broken. A incessant beeping filled the store. The hotdogs were missing and burger dogs were burned. The store smelt of burned fryer oil and chicken. Almost no coffee. The back room door was open and just piles of garbage on the floor. 7-11 pallet on the floor next back door. All napkin, lid and cup containers empty. For sale coffee and drink cups in open air dirty and dtained. Some were sealed still maybe two. Very little ice and no doughnuts.No sandwiches.Tables unkempt. Low stock of cigarettes. Almost no newspapers. Just really sad how its fallen.However, the guy there was very pleasant and apologized incessantly about the condition of the store.The laredo taco was good and the lady making it was sweet and gave me a big one. I think she just needs fresh oil. Found deposit bag strip in vestibule. I look forward to 7-11 working to fixing these problems so i can continue to get coffee and slurpees there.
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September 2022 by JC Jennings
All stock on the floor, empty shelves and customer service is happy to make you wait while they finish their breakfast. It's about as unprofessional as you can get.
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August 2022 by andy cao
Since this store is understaffed a lot of stuff goes pretty unchecked, like there always seems to be a broken slurpee machine or no large cups for drinks, or inventory is just left around the aisles. Lots of pumps to fuel and the Amazon locker is a pretty nice quality of life
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August 2022 by Torrey B.
Just stopped in and was met with possibly the absolute worst, most disengaged and disinterested customer service I've ever encountered. No greeting, or thank you. He did grunt at me once during the transaction so there's that. It's only at this location that I get that kind of miserable experience. I'll hit any other store when I'm in this neck of the woods. You should too.
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July 2022 by dee teague
I bought lotto tickets and noticed when I got home that she charged me 2.00 instead of 1.00 for the Texas two step. So she cheated me and no doubt pocketed the dollar. Beware of this as I am sure this was not an isolated incident.1
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July 2022 by amydrury
This store (12091 Westpark in HTX ) since taken over by 7-11 has become a dump. I thought it was because of all the road work being done but that has completed and nothing has improved.No landscaping, trash everywhere.Pumps have skimmers on them. Feels like a low income area yet this store is surrounded by 3 gated communities with million dollar homesWho can we call? I’d like to bring the surrounding gated neighborhood associations together and address this. I am willing to help if it means we can have a quality corner store that’s nice to pull up to, clean and out safe to use the pumps, etc.Raise the bar 7-11!!!!
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June 2022 by Thanh Tran
This is one of the worst 7 elevens I’ve been to. Most of the time they barely have any variety of creamer. Today the coffee machine doesn’t even work. Employees should probably get to fixing it instead of just standing around.
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April 2022 by L P.
I went to this location and the lady they have working they're was very rude she is Mexican I think she seemed very racist she said she would not service us and also she did the same thing to another person that was of color that walked in I had already purchased my order through a third party and when I came to pick it up she was acting very rude would not get the items I paid for she said they don't have it and I went to see and everything that she said was out of stock was in stock like how do you not give someone items that they literally paid for anyways They need somebody else working if that's how she treats people who just come to get they're food and go
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February 2022 by christina smith
This is for the 7eleven. They're stock is always low, no one really seems to know what's going on and the person who appeared to be in charge had an attitude. On top of them not having certain things in stock they didn't have coins to give me my proper change and just decided that I didn't need it. If you don't have the proper coins to give customers their proper change you should inform them before hand or you take the loss. I won't be back, I gave this stop more than one chance.