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October 2023 by Burke Shaw
Have been a member for almost two years, workout here almost every day. I love this place and honestly have ZERO complaints. I’ve lost weight, gained muscle, speed, and flexibility (hard to do in your 50s); all my stats (BP, resting heart rate, cholesterol, everything improved, a lot); the owner, Pete, has been great to work with, he’s legit. Every trainer has been outstanding, both from an informational/educational standpoint as well as being motivating / pushing the workouts. This stuff is true:• no class times• only 30 minutes duration• never packed / crowded / had to wait• EXCELLENT trainers—practically one on one sessions every time• the workout is an awesome stress relief—IT IS NEVER THE SAME• learned a ton about boxing, kickboxing, kettlebell and dumbbell formMy advice would be to try a workout, get a feel for the place, I think it’s awesome and have had ZERO issues. Also—you can work out at any of the other locations in town, sometimes that was super helpful to get the workout in. Just try it!
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July 2023 by TRACY RHODES
Beware fast talker PETE! and very deceptive. This gym is contractual! Not disclosed. And you will need congress to assist with the canceling process.
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July 2022 by Alexandra Daniels
tldr: started strong, ended horriblyFrom the beginning, I really loved the idea of 9Rounds. I enjoyed the workouts and felt like I was pushing myself physically, which I always love to do.However, when it was time for me to move out of the state, my opinion changed. The cancellation experience that I have been going through has truly been one of the worst that I have ever experienced. I informed an employee in May that I was going to be leaving and was told that he made a note in my profile not to charge me for the month of June. When I asked him if there was anything else that I needed to do, he reassured me that I was fine and that I would not be charged. But, on June 15th, I was charged for the month. Despite this employee telling me that I was all set and good, I still had to make a payment. When I called the owner to inquire about why I was charged, I was told that I was wrong and that that person obviously never told me that. After going back and forth with billing, I eventually paid the amount but have still been receiving emails about missing payments despite receiving the "official" notification that my membership had been canceled on July 5th.It is so unfortunate that such a positive experience has been so negatively influenced by a horrible cancellation process. I feel like I have been taken advantage of and that the trust that I bestowed on the employees and the owner was used against me.
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May 2022 by Vero Segura
I'm really enjoying my workouts at 9Round. All the staff has been super nice and helpful. They pay attention to how you're doing the workouts and offer suggestions on how to get the most out of it. I like the flexibility of just popping in for a quick 30 minute workout that is challenging!
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May 2022 by Gabriella Arroyo
I love 9round! Best part is you can never show up late. The class starts when you show up! You can take it easy, go hard, or even go twice! I work a rotational schedule, so I'm only in houston a week or two every month. 9 round has been very flexible with my payment options, giving me a plan that works best for me! The coaches are so good, and my abs have been more defined in the few months I've started going (and I don't even go religiously... I only live here less than half the time! ) . I already have a regular weight lifting regimen, but wasn't getting well defined abs on weight lifting alone. I'm even improving my cardio level and really making progress on the more complicated jump ropes. I couldn't even do a full 3 minutes of jump rope only a few months ago! Now my mom wants to join!
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May 2022 by David Fitts
Great location and good coaching staff. Easy to fit a HIIT routine into my day!
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April 2022 by R Ivy
If you're looking for a super basic facility with zero sense of community or care for clients, this place is for you.So I really loved it when I started coming here - it was convenient, both trainers were amazing and I felt like they really cared about the clients. I loved it so much - often shared with people and even convinced my husband to join.However, after a while, we started to notice that the facility wasn't maintained properly by the owner. Even when the he would come in (which was rare), the maintenance stuff wasn't addressed for days. The owner also made unprofessional comments multiple times, observed by me and my husband. It wasn't until our favorite trainer was moved to another location that we decided it was time to find another place. Ethan really made the workouts fun for me and hubby so it wasn't the same when he left.We still love boxing and have since gone to workout elsewhere but, in all honesty, we are super disappointed it didn't work out. There's so much potential for this place to be great and I truly hope they work it out. We need small businesses to beat the indifferent, corporate mindset and really thrive in our community.
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April 2022 by G R
Pete, Ethan and the rest of the staff are reason i choose to keep working out at this 9rounds. The workouts change daily and get personalized training each day i work out. I am so thankful they opened close to the medical center!
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April 2022 by Leah Suzanne Whitmarsh
Highly recommend this 9Round location! (which is really convenient for people that work near TMC) I love that there are no class times and the workout is different each time. The owners and trainers are kind, wonderful people who are always there to help.
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January 2022 by Fernando Cardenas
Great workout and the owner Pete is a great guy. Highly recommend
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November 2021 by Aysen Fehime Dogan
HORRIFYING! These people are legal thieves! Do not make a mistake of giving your credit card information to them. They do not cancel your membership and keep charging you. I just put a dispute on them through my credit card and they sent me this text to threaten me with collecting service without responding to the credit card company. Amy has no business etiquettes what so ever, I wish I read the comments before I gave these people business for so many months!
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October 2021 by Daaru Kipeti69
Horrible experience at this location just because of the billing employee Amy. Horrible customer service and unprofessional etiquette of Amy gives this place a bad name.
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September 2021 by Parjesh Chand
Horrible service, stay away from this location. They will overcharge you. I spoke with Amy the billing employee, she overcharged me $200 and threatened me.
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September 2021 by colton sheperd
I’ve had zero fight training and don’t go to gyms with trainers. We decided to try this place and, wow, I could not have imagined better treatment or training!The free workout was very representative of what the program was like. It’s 30 minutes of real burn. The 9 stations are fast enough that you can’t get bored, the energy stays up, and you really get a great workout.My hook and round house got significantly better after just 2 workouts.The owner messaged us and worked out prices that fit our budget.Amazing peopleAmazing gym
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July 2021 by Frances Schock
Love the workout. Great instructors and the place is kept very clean. Highly recommend!