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February 2025 by willie ansley
This place is a rip off. They are deleting the negative reviews to try to make themselves look better on line. They can only charge $22.85 a day for storage and they charge $65. They will double charge you. They will take their time giving you an estimate to run your storage fees up. They are not accredited by the BBB.
They have a C rating.
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February 2025 by Jarvis LaDay
Prompt and courteous service
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February 2025 by L'Mae
This place has been great during my first time going through them and now I’m returning back because of Chris and Charles customer service. They take care of their customers and make sure to explain all things thoroughly. I was skeptical, reading all the bad reviews, but this place is so far the opposite of what the bad reviews say they’ve done nothing but take good care of me and I see their wrecker drivers all the time at my place of work. Very down to earth folks. Please Consider coming by to speak with them and not just blindly trusting a bunch of bad reviews based on people’s personal experiences.
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February 2025 by Tanisha Brown
Thank you Chris Hermis & Stephanie for all the help. A Plus Customs! great customer service, and staff .
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January 2025 by M M
Great service
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December 2024 by jesse “Jj” garcia
I would definitely recommend a plus customs. I got my tahoe wrecked one month ago. When ever you have an accident you have two choices either you wanna pay out of pocket or through insurance claim. it was worth of wait. when I saw how my truck looked I was lost for words and it looks better than before. The paint is matched from the factory paint. That it looks like nothing happened. Big thanks to Chris and his team great job.
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December 2024 by T J
Great customer service. Communicates very well with customer. Car repair looks great and it’s covered by lifetime warranty!! Thank you
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December 2024 by Jevonte Benjamin
Truck came out great definitely got it looking like nothing never happened to it!!
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December 2024 by Noe Alvarado
I recommend this body shop it’s the best place in town
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December 2024 by charles johnson
Very good service
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November 2024 by Alan Landa
Best service ever!!! Chris and his team gave it all to have my car ready as quick as possible. The results after the incident, car looks and runs like new!!! Thank you A+ customs and team!!!!
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November 2024 by Bryan Gomez
Got rear ended late last month and brought my truck here to get looked at
They got my truck in and out within in a reasonable amount of time with the damage completely taken care of
If you need something taken care of just give them a call and ask for Chris
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November 2024 by Caitlin Boyd
It’s astonishing that A Plus Customs’ original business listing, previously rated at just 2.8 stars with 66 reviews, has disappeared. Numerous people accused them of insurance fraud and unethical practices (similar reviews are still on Yelp). My experience was terrible from the start.
After a minor accident, a tow truck driver, dispatched by Pearland PD, arrived and recommended A Plus Customs, assuring me that they had rental vehicles on-site. Based on this, I agreed to have my car towed there. However, the driver first took my vehicle to a storage lot, took a picture, then brought it to A Plus, afterwards explaining that wrecker drivers aren’t supposed to recommend specific shops (first red flag).
At A Plus, I met with Christopher Hermis, who assured me that nothing would be done until an insurance adjuster inspected the damages. When the “rental” was brought around, it had paper dealer tags. I informed Chris I couldn’t legally drive a car without proper registration, to which he said I’d have to rent elsewhere because they had no registered rental vehicles on-site (second red flag).
I left, then immediately searched online and found horrible reviews for A Plus. Concerned, I called my insurance company, and they agreed to move my vehicle that same day. But when the tow company tried to reach A Plus, they refused to answer. The following day, A Plus informed the tow company that a release form would need to be signed. When I called Chris to inform him I was on the way to sign a release, he immediately became defensive, questioning my decision to remove my vehicle and loudly insisting that he ran a legitimate business. He then spoke poorly of me to other office staff, demanded I pay over $1,000 in cash for the release, and refused to provide an itemized invoice until after I paid the fees- then hung up on me when I asked why he was yelling and being aggressive with me.
Frustrated, I involved my attorney, who sent a cease-and-desist letter. Within an hour, Chris sent the invoice, which included a “tear-down” fee of $500, even though an adjuster had not been out. My vehicle was finally released and towed elsewhere, but when I inspected it, it was clear that parts had been dismantled—an unethical action allowing the collision center to inflate damages, especially without an adjuster present. This entire experience was filled with red flags and unprofessionalism. Avoid A Plus Customs AT ALL COSTS!!!
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November 2024 by Kia Hanks
A Plus customs did an amazing job on my vehicle. I recommend. Loved how my vehicle turned out and it was completed in a timely manner.
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November 2024 by Anne Wilson
Highly recommended. Chris & his crew are on top of things. Excellent customer service
