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April 2024 by Jane J.
Mr. Kirby was kind, persistant and reliable in fixing the evap system. The engine light was on, and I thought it was the transmission, but he fixed the small leak, even showed me what he pulled out and replaced in my car. Timely and communicated well re: what he found and what was going on. Even recommended a great seafood place not far away.
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February 2024 by rolanda parker
My transmission went out in November I called around to several places then I called this location Mr Kirby got my information had my truck picked he was very informative on everything well my job laid me off and I couldn’t get my truck he allowed me to make payments I got my truck and it runs great Mr Kirby and the his guys are amazing and very kind 2021 traverse
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February 2024 by Hendrix Downs
Great customer service Larry is very informative about vehicles. Anytime that I need any work done to any of my vehicles I will return. 2014 Honda Civic starter replacement??????
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February 2024 by Ronnie L
When your transmission goes off course you’re not expecting It. The next task is to determine who should you trust with your vehicle to get the job done?My husband had spoken with his brother that recommended AAMCO because he had work done previously in another state. My Husband stopped at 2 locations to check availability and prices, let’s just say the first location he stopped at the representative was not very friendly or accommodating.The 2nd location he tried, 9584 FM 1960 Houston, TX is where he meets Larry Kirby and team. Larry was able to answer the questions and provide the same day service to have our vehicle picked up by the tow truck and returned to his location. We own one vehicle and had to rent a car and did not want to be in there longer than needed.Larry assured us he would have an answer for us by the next afternoon. We received a call from Larry as promised the transmission was pulled down and the damage was assessed. We drove over to the shop to discuss our options Larry showed us exactly what failed and what needed to be done to get our vehicle back on the road.All of my questions were answered by both Larry and the technician that was working on our vehicle. The repairs were completed when promised and it’s been a week and no issues. If you’re checking reviews and looking for an honest opinion, you can take this one to the bank. I highly recommend you stop in and have a conversation with Larry, but you won’t regret having your car repaired here. If I have any friends or family that have transmission issues, I will be sending them to this location.
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February 2024 by Chris Frederick
Took my car in for a clutch and got it back with more wrong with if than when i took it. Mr kirby was nice enough but basically told me that it was probably messed b4 i.took it to them. So they wouldn't fix what they obviously messed up. Beware.
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February 2024 by Arcayla Cavalier
I love this place. Everyone was so helpful. Service was timely and explained well. Larry made sure i understood everything and pricing are affordable. Thanks Larry i appreciate your service
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February 2024 by Lennette Hayes
Crook crook crook. Run while you can. He wanted to charge $2000 for an estimate. I would be a fool to throw away money like that. If I could’ve given him, a no star I would. As for the licensing I am going to report him. He ran away the first tow truck driver. Sorry.
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February 2024 by Kaila McCoy
Came to get a transmission leak inspected and Kirby was very welcoming. He made sure to ask for details and even offered to talk to my dad to confirm, so he could do his job thoroughly. He was very transparent in what would need to be done and what problems there were with my car before asking for any money. He was also extremely punctual in getting me information and kind in his delivery. Wonderful service!
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October 2023 by Talha Shaikh
I was very disappointed with Mr.Kirby he did not come through with giving me diagnosis papers that I specifically asked for & paid $659 for. He blamed it on his internet problems instead of asking a technician. Also all of his technicians carry a mean mug and a unwelcoming vibe but Mr.Kirby puts up a good front. Avoid this shop at all cost you will get scammed!!
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September 2023 by TJ Johnson
I recently visited this shop on 8/18/2023 for air conditioning service and I must say, I'm disappointed with the level of service I received. Kirby, the shop manager ensured me that his technicians could resolve my AC issues, however after spending $1,800.00 of service, my car AC system was still not functioning properly.Despite explaining the specific problems I was facing, the service provided fell short of my expectations. Not only did the AC problem persist, but I was left with a vehicle for several weeks.I brought my car back three times and I all I received from the shop was " I don't know what the problem is, take it to the dealer". When I asked for a refund he refused, stating I fixed what you told me. Who's the specialist? Me or you?I had hoped for a reliable solution, but unfortunately, my experience at this shop was anything but that. As a customer, I expected a refund for the service issue not being resolved.STAY AWAY!!!!!!9/5/2023Instead of the owner reaching out to resolve the issue, he responds by adding a remark about my lack of communication. I did communicated what was wrong with my car, along with the notice from the other shop stating the same thing. I apologize of your technician missed that information. When a customer brings in a car we expect for you ( the expert) to find the issue. If you believed it was an electrical problem, that should have been communicated up front. Further, I would hope that you would address me personally instead trying to save face for goggle review.
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September 2023 by Nuvia Jaimes
For some many years I have been driving on fm 1960 and always seeing the Aamco shopWhen it comes to a transmission repair I need it I took it some where else ,where they end up doing more damage than good on my Honda Pilot(trying to save some money).So I decide to take it to Aamco on9584 FM 1960, Houston, TX 77070 to see if they can do a good CPR on my car.I am very glad I took it there Mr Kirby was very nice and assured me they can fixed and give me the sense of trust, so I decide to leave it there,they start working on diagnost the problem and yes,that's where they found out all the damages from previous repair.They give me diagnostic between 24hrs wich it was fast for me.Decide to repair it with them because of warranties they offered,and delivered time..No like other places take weeks just to give you a diagnostic..Very happy to have my car back and hope it last me a good few years.We where not ready for a new car payment at this point.So grateful to find mechanic shops with honest people.Thank you Mr Kirby for making it easier for me and thanks to Joe for taking the time to pick me up and bring me back to the shop When I needed it..Don't go no where else for your car repairs Aamco does almost anything in car repairs and the best af all with good warranties..Services: Transmission
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September 2023 by April Massey
I would like to thank Kirby so much for all he did to help keep me informed and get me my car running smoothly. I really appreciate all his efforts in dealing with CarShield. He gets 10 stars from me for sure.
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September 2023 by Mike Osborne
Had an issue with my transmission and they got it in fast. Mr. Kirby is great. They take care of their customers.
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August 2023 by Julie Beardmore
Great job on transmission rebuild, rear differential service and front and rear brake job on our classic 1968 Ford Mustang convertible. Larry Kirby, the site Manager is very knowledgable and does a fantastic job keeping you informed on the diagnosis of your vehicle, the repairs needed and seeing they are executed properly.- Rob BeardmoreServices: Transmission
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August 2023 by Charlotte Williams
Mr. Kirby and staff are the best. I highly recommend their service. They replaced my niece's engine and radiator and had her back on the road in no time. The entire process was done with ease for Mr. Kirby was very honest and informative. Integrity at its best!Service: Auto engine diagnostic
