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January 2024 by Cameron Motley
The customer service here is really terrible as managers and customer service people you should be ready to help us with wtv questions that we have and answering the phones like this your personal phone is crazy and not trying to help the customer’s to get the delivery is trash i literally ordered something from them and it’s supposed to be nexts day delivery it’s been 4 days no call to see if I can’t get the order the communication here is trash when you call to get a set delivery and time the managers just idk your telling me I can’t know the delivery and time my order gets to my house be for real I would never do business with this location ever again get back managers
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January 2024 by Jamie Bateast
Extremely rude customer service from the manager Gina. I am a first time customer, had questions about the dryer they were delivering to me because it had scratches on it & was already unboxed when it arrived, also had water splashes on the back of it…I ordered a new one so of course I was concerned. I asked her about it & she was so rude to me instead of trying to either discount it for being scratched up or order me a new one. Also, the attachments weren’t in the truck so it couldn’t be hooked up & I let her know.. she proceeded to tell me that it’s the drivers fault. The drivers that hooked up the washer & fridge were great! Very nice & accommodating … but the manager was so rude to me & talked over me the whole time via phone call. I don’t recommend this store because of her. Who talks to their customers that way because of a concern!
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December 2023 by Jason Williams
Kion and Eric are the best, most considerate representatives for Arron's, went above and beyond to help us get everything in and set up.
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November 2023 by Deloris Baptiste
I been dealing with Aaron since 1978
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April 2023 by Marquis Mathis
The staff is very helpful and respectful. Ms Shelinda is awesome! She worked with me and found exactly what I needed.
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March 2023 by Damon Williams
I gave them two stars because they won't help me with my tv after it's paid off. My tv shows a blank screen. It all started with a line right down the middle of my tv. Then it started to show one half black and white, and the other color. I put up with it for a week. Then all of a sudden the screen goes blank. It will not show a picture or make a sound. The only thing that you can see is the red light on the left lower corner.
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February 2023 by Kelly Y
Only gave 1 star so I could commentBecause this store sent me a DIRTY BROKEN STOVE FILTHY WITH OLD BURNT FOOD DRIED UP IN THERESAD
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September 2022 by glenda alexander
Very nice people there. I would tell very person to go there. They're very courteous very nice handling their business and know what they're talking about.
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February 2022 by Sotia Young
I absolutely love the customer service. They all were very helpful in my process of getting what it is I needed. Beyoncé is definitely on top of her game with her customer service. She assisted mostly through this process. Thank you so much. Keep up the great work
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July 2021 by Linda Alexander
You asked for a pickup on furniture they give you a time and a date then they don't show up you have to call no one answers the phone but they close at 7:00 I started calling at 6:00 no one answered 10 minutes to 7:00 and still no answer the phone hangs up on you
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March 2021 by Charlie Franks
Nice and clean place, very nice customer service representatives but was unable to get me what I needed
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March 2021 by R3dD Natas
Nice and clean place, very nice customer service representatives but was unable to get me what I needed
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February 2021 by Junior Charles
Nice and clean place, very nice customer service representatives but was unable to get me what I needed
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June 2020 by Mr Anthony Mansion
Good service
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June 2020 by Robin Hollins
Was a very easy process. No lines. And good music.
