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September 2023 by Bc Z (Bcz)
Very helpful and very informative. And very knowledgeable about what I was looking for. Was able to get me the part I needed. I have gone to other places and could not get this part. Thank you so much.
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August 2023 by Emily Guerra
My car AC went out on my 2019 Honda HR-V and it has been a hassle to find this AC compressor and AC kit. I been trying for about a month because apparently the car is still so new and the parts aren't out yet at AutoZone or Oreilles. Thankfully I called Advanced Auto Parts and spoke to a gentleman named Tyler and he placed a special order for the AC compressor and AC kit for me. I am extremely grateful for his help and customer service. Especially with this Houston Heat! I came in on my lunch break when I was crunched for time and Tyler had me in and out the store quick. Great team, and great customer service.
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May 2023 by Rebeccah Barnes
I would leave a 0 if I could. I purchased a battery with a 3 yr warranty about 1.5 years ago. That battery died the other day, so I got a jump and went to get it replaced. Everything was fine until I had to get up and go to work. My car wouldn't unlock, the dashboard wouldn't come on and it didn't start. I spent all day stressed out thinking it was my alternator. Went to jump it and noticed my battery wasn't secured properly. All fittings were loose. It came on the moment they were reattached. If you don't know how to secure a battery, just say that. I'm just glad my vehicle didn't stall on the freeway. Please retrain your employees.
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April 2023 by Jose Gallardo
I went to the store on Friday (4/7/23) for brake pads and was assisted by Tyler who always provides great customer service. He explained to me that my brake pads had warranty, so if I took off the old ones and brought them back, he would be able to refund me the money for the new ones. I took off the old ones and brought them back and he did just that.I live closer to another Advance Auto Parts location, but prefer to drive to the Harrisburg location, because of his customer service!
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February 2023 by Mohammed Miah
Young gentleman with the long hair and beard is always helping me out no problem! They are a great and friendly staff. Needed help with putting air in my bikes tire because I was stranded and he helped me out without asking for anything in return. They helped me find the right tools to fix my motorcycle too and easy returns. I will come back here every time!
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February 2023 by Manuel Valdez
Ayye man I appreciate the extra mile this guy did for me I recommend this Advanced auto shop over any place 75th and Harrisburg. Ask for Tyler??️
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January 2023 by Staliseia Wade
I just called and spoke with Tyler from this location. When I say Tyler was great he made sure I understood what I purchased in its entirety. He was very knowledgeable and had great manners . He helped me with my order and took his time making sure I could get my product from another location with no hassle. Great job Tyler! Keep up the great work!!!
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January 2023 by Juanita Martinez
Tyler the manager has always been very helpful to me and I am a senior citizen he goes out of his call of duty to help me every time I visit' I am very pleased with his service he has a life time customer for sure I make all my purchases here
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November 2022 by Bryan Gomez
Staff is super knowledgeable and helpful. Assisted me with getting my battery replaced quickly and easily. Manager is also very knowledgeable and quick but carries himself with the arrogance of a Wall Street broker. He talked s*** about customers while helping me at the register which I found ultra unprofessional. Was dismissive and couldn’t even look me in the eye when denying me the extra help I needed for a hiccup in the service they provided and I paid for. Highly recommend learning some interpersonal skills to go along with that dusty ASC certification. Probably won’t ever come back to this location.
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November 2022 by Patrick LeMan
Late review, but remembered. Best Advance auto I’ve been to in years! Was helped out by two employee’s named Tyler and Marc, They assisted me in finding a difficult t-line for my carb unit!
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October 2022 by Kimberly Jacko
Tyler and Francisco was amazing with helping me with my vehicle. They were caring understandings and professional..I will drive from the side here again
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September 2022 by Tiffany Goss
We walked in for advice & got so much more! Yesterday’s flood caught me & the impact broke the front clips of our bumper. We didn’t know where to start. Tyler came right outside & immediately got to work. In 15 minutes he detached fender liner & aligned the bumper. This will get me to work & the dealership tomorrow. And it’s Labor Day weekend! Tyler didn’t have to do a thing but give an opinion & instead he lifted us up to get to the next step! Of course, we’re on our way to bring him a Monster-he wouldn’t accept anything else. Customer Service at its finest folks! Advanced Auto Parts: Tyler is due for a raise!
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January 2022 by Carlos Fiscal
The guy who help me with my issue was great.
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August 2021 by Pamela Thomas Neely
Great Service and Clean Store
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May 2021 by chris duckworth
Glove Advance Auto Parts prices of great shoe selection have almost everything you need yes I would definitely shop there again
