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February 2024 by Hipolito J Medina M
Everything very good
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January 2024 by Esther E
I love it, my son had a dead battery, and they charged it, what I loved is that the Lord who took care of my son was very kind.
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November 2023 by Moises Torres
I’m a auto shop trying to open a Commercial account and have not been answered for 10 mins now as we speak, so I’ll make sure to leave this review to let people know how yall handle commercial accounts wonder how yall manage regular clients
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October 2023 by Hassan Daniels (freshcurencyHD)
Didn’t know they can remove a battery but can’t install though the sign in the front says free test/installations
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October 2023 by ROCK LIVES
ROXANA H. GREAT CUSTOMER SERVICE ABOVE AND BEYOND.
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September 2023 by Thomas Canny
I called to see if they have something available to borrow for a quick parking lot installation. They assured me they have the parts and I can absolutely borrow them. (I’ve don’t this countless times at countless locations.)I made the drive all the way across town, and they tell me they don’t have the parts, and even if they did, they don’t lend them out at all. They were rude to me, and called me a liar. The manager said I “must’ve called somewhere else.”When I showed him the call history from my phone he dug in and said he would not be helping me.What terrible customer service.
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September 2023 by Penny McMullen
had what I needed... that's all you can ask for... TY AAP!
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July 2023 by JUAN CARLOS MENDEZ GUERRERO
Costumer service was exceptional, I got the pleasure to meet Mr. Enrique, I'm deeply grateful not only because of his service but because he has so much knowledge, it's been a long time since I felt like I was actually guided by someone so nice and smart. Definitely will go back!
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June 2023 by Ruben H.
Enrique gracias por tu attention. Y exelente diagnostics automotris para mantener mis autos en buenas vondiciones
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May 2023 by Yosef Mamo
The customer service here is horrendous. I asked if they could do a check on my OBD 2 port and they made me wait for 30 minutes. They helped many more customers behind me. I know that I was not buying anything but I was still a customer. I would steer clear of this place. They are interested in profit margins and not customer retention and relations.
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March 2023 by Vivi Goddess
Went here for help to change headlight bulbs. Oswaldo was not helpful at all. I’m not car savvy and I was struggling to open the car hood. He did not come help or offer assistance and instead watched me struggle. Then when I asked for assistance he said “I don’t know how to do it”.. at that point you should either try to help me open it or Google it like I ended up having to do. I do not believe he does not know how to do it! I have NEVER been to an auto parts store that does not help you with small tasks such as replacing light bulbs before. Customer service 0/10! He chose to not help or even try to show some kind of interest in customer service.
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March 2023 by Moi Phar
Disappointed with sales clerk at this location went to purchase an oil special and the Latin sales clerk pointed the scanning tool at my eyes twice and one time got my eye and it hurtled for hours not coming back at this location neither recommend it to anyone.
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February 2023 by isaac gt
They can help you in any mechanical question
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January 2023 by Thomas S.
My 3 & 1/2 years old battery decided to quit while I was running errands in the Bellaire neighborhood. My membership in a roadside assistance program got my car started. I looked for the closest auto parts store and this Advanced Auto Parts was it. The young man that helped me was very friendly and efficient. Purchase, removal, and free installation of battery took about 20 minutes. The cost was a little over $230 with tax. Walmart probably a little cheaper. Over all, I was very satisfied with the service and purchase.
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December 2022 by Richard Ramon
Here for Asian car antifreeze. They had it with a $5 rebate as well. Knowledgeable staff here.
