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January 2024 by T Brown
Edd has bad customer service no greeting customer tried to sell me returned product box outside and inside dirty with grease finger prints even on instruction paper wires had soot and grim asked for my money from a debit card smiles and told me it would be back on your card up to 7days I see why he left Auto Zone on Antoine
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September 2023 by Chrystal Charles
Great staff best place to shop for my car's needs
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August 2023 by Cat Garcia
Love the simplicity of this place. Quick oil change and inspection. Employees are all very professional.
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July 2023 by Monii Harris
I entered this store today on hopes to get my car battery tested and other things, however it never happened. Why? I wish I knew. I waited a few minutes for help from staff (who were both Hispanic males), which never came even after voicing my need. I even attempted to get assistance from the lady behind the counter; and she just looked at me and continued doing what she was doing as though I wasn’t even there. I don’t know if there was a language barrier or what, but to be blatantly ignored when I was the only person in the store at the time IS NOT OKAY!!
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April 2023 by Jose Davalos (Cleaner)
Thanks advance on Hempstead for also taking used oil??
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February 2023 by John Sinisi
Found the part I thought I needed and then before ordering called the store to confirm it was indeed the correct part and in stock. I then walked 2.5 miles in low 40° cold weather to pick up the wrong part. Return it and begin walking back 2.5 miles in now colder weather all because I trusted the word of an employee who didn't infact do her due diligence and double check for me. I only say that because I don't have access to the system they have and had conflicting information on my end. Do a in-depth double check on your end before you buy anything.
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October 2022 by Dos Equis
This is the best Advance Autoparts store from all Houston. Mr. Javier Leija is the guy to see. He knows all the store and is very professional and attentive. This is now my favorite auto parts store to come. Highly recommend.
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April 2022 by Jack Howeth
Always helpful - much better than the green store. Watch the dates on their automotive batteries ... a few were almost two years out of date!
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February 2022 by Nelson Rojas Jr
Gloria was very tentative and helpful.
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January 2022 by John L.
Dirty store. Manager always trying to upsell you on purchases. What is worse is the pricing on the shelving which doesn't match what their price is in their computer. This is a very common thing there. I don't know if they are too lazy to update the shelves or just don't care what people think.
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January 2022 by Amanda Mendoza
Matthew was great! Helped me locate the issue and helped me get the right products. Carried everything out for me.... made this quick and painless. I recommend this location! Staff is great!
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November 2021 by James Facundo
Friendly staff and knowledgeable and willing to help you I recommend this place
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October 2021 by Steven “Bear” Allen
Store was clean and service was pretty good. There was only one person working when I arrived to pick up phone order. While he was getting my order, the store got busy, and another employee, appeared and started helping customers. I admire the teamwork and the awareness of customers time. Nice job.
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September 2021 by Eduardo Rodriguez
Zero service I was looking for a connection adapter and was hoping for some help but looks like the employers rader have personal conversations than helping the customer. This lady straight up ignore me to take a personal call. I understand there's emergencies but that's not the case in here
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September 2021 by Leonard Ortiz
I have 4 different vehicles never once have they had a part I needed for any of them. From filters to wear and tear parts. They're 2 min from my house and I always give them a try and I'm always disappointed. It's like they are there just for show.. I'm done with them.
