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February 2024 by Mary-Alice “MA” Gonzalez
I called Advanced Auto Parts after finding out AAA did not have a battery for my mom's 2016 vehicle. Thankfully, Aaron at Advanced Auto Parts informed me he had the battery in stock. The old battery was removed and the new battery was installed! Thank you so much for the kind and speedy service Aaron!
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January 2024 by Armando Ortiz
Went in and asked two young employees a question but they seemed bothered them as if I was interrupting their conversation. They did not seem to want to help even though there were no customers when I walked in. That showed very poor customer service!
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December 2023 by Tommy English
Best help I ever get!
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November 2023 by Drew Hadsell
Their customer service sucks. I’ve been to 3 different advanced auto parts who’ve been able to look up my name and affirm I have warranty for parts I had purchased this past year. And I contact these guys and they tried saying I didn’t have warranty after explaining maybe they typed in my number wrong they insisted I didn’t have warranty and gave a bad attitude about it. Then the day after I go to another advanced auto parts store just to make sure my warranty hadn’t ran out and I wasn’t the one causing a scenes and find out this next store was able to locate it easily. I spoke to two employees at the store. Both having a negative attitude while I was being as considerate when asking my questions as possible. If your looking for a place with some competent employees that know how to treat customers, then just avoid this place. I haven’t written a negative review in probably 5 years as I understand people have bad days or whatever but they could have at least done their job properly rather than keep insisting I didn’t have warranty. It’s pathetic honestly.
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October 2023 by Suzanne Lee
They helped me find the right windshield wiper blades and didn't try to push me to the most expensive ones. Then they installed them foe me! Great experience and I'll go back there for my future auto needs.
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October 2023 by Antonio Soria
Perfectly accompanied by a carwash, it's hard to leave outta of their without some great help by the team
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July 2023 by CC D
Dear Advanced Auto Parts,Please hire more humans like Jonathan I.He was kind, gracious, and a true gentleman.Your representative provided me with exceptional service. My battery was replaced, he removed the faulty one and installed the new, this is very much appreciated.He even checked the new battery before installing it, thanks for going the extra mile Jonathan!- Cynthia
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July 2023 by Mary Latin
Jonathan was rude to me from the moment I walked in. Idk if its because he hates his job, it was hit or because i was black but, He didn't want to help take my battery out so it could be recharged. I ended up googling a video of how to do it so my friend could take the battery out.If my car would have started. I definitely would have went somewhere else.I will NOT be coming back here!!!!
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July 2023 by Nicholas Hernandez
Garbage customer service and horrible shopping experience, the employees are useless here and have no knowledge in anything their selling, should fire the current employees and hire knowledgeable ones, this current workers are the bottom of the barrel .
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July 2023 by Steve Haren
Waways have what I need at a fair price
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June 2023 by C J
Says open until 9pm but closed @ 835pm
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September 2022 by Rodolfo G
Got a battery today from here and David and Cameron helped out alot me and my company will be back great service appreciate everything
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March 2022 by Alex Guzman
I work here. Y’all come through I’ll do my best to help y’all out!
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January 2022 by Michael Jeffcoat
People are helping you out , good parts
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September 2021 by R. Chris Palmer
Great service.
