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January 2024 by Christine P.
I've seen this soap at so many people's houses, and I finally know what the hype is after owning one of the hand washes, myself. Inside is very nice and looks upscale. Every time I come, the worker there has been very friendly and helpful. They also do let you sample items too so you can get a feel or smell it before buying it. My personal favorite item that I keep going back to is the "Resurrection Aromatique Hand Wash." It's such a great hand wash that really can elevate your bathroom at home. It's also a good gift if you're struggling to figure out what to gift someone for a housewarming or a regular gift. I don't think you can go wrong with this hand wash at all. It smells so relaxing and clean, like you're at a luxurious spa.It's definitely on the pricier end, but I would say it's worth it because of how great and high-end the quality is.
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November 2023 by Javier Saenz
Tyler was excellent from the moment we stepped and left. Tyler, on his own, was such a pleasant experience. The products are unique, but the personable shopingexperience sent me over the top!
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November 2023 by Victoria Rodriguez
This is hands down my favorite store. The employees always make you feel welcomed and will take the time to explain the products to you!
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March 2023 by Ms. Mohammed
Although my experience was better towards the end. I came in and no one spoke to me but looked right at me. But I notice after I was there the associate (red box braids) spoke to everyone else as they walked in. She was helping me and interrupted me just to speak to customers as they are walking in but did not greet me upon entering store. That was uncomfortable. Rachel was great. To The lady with the matured red box braids, if you make it your obligation to speak to everyone as they walk in you shouldn’t pick and choose who to greet. I felt like it was racially motivated. You see black family come in and dnt say NOTHING ! And she is black herself. But that’s what some do. I will come back just to see Rachel! :) and now that I remember, it was a another older black women who came in and she didn’t speak to her either.
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March 2023 by Tae G
This store smells spectacular and the staff is so friendly and helpful. My skin is super sensitive, and this is the only soap I've never had a problem with.
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March 2023 by Tae M
This store smells spectacular and the staff is so friendly and helpful. My skin is super sensitive, and this is the only soap I've never had a problem with.
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November 2022 by Jeannie K
Traipsing after a late Sunday brunch and belly and heart both full, I came across an Aesop store. A design group I follow had done a focus piece on Aesop's branding notes, and I happened to be nearby, so I walked in from sheer curiosity.I stepped into the dark yet softly-lit haven with the rays of the sun peeking through, and my senses became awash in the woodsy fragrance permeating the space.What brought you in today, asked a cheery voice; I mentioned the brand focus, and the associate indulged me in an overview of the store concept and how each of the Aesop stores are different because each works with local architects. The Galleria store apparently borrows from NASA themes, cavernous, curvaceous, and white, and this particular store in the Heights inside a mid-century building houses fabric drapes and a table of the same era. He even went onto show me the gift boxes and their various curves and edges modeled after some of their flagship stores around the globe - and how their colors stack to model the sunrise. Product packaging to store exhibit, all while encompassing brand identity A how streamlined and beautiful is that?Tyler, as I learned was his name, then became my guide through the woods, the florals, the citrus. I had only known of hand soaps at Aesop, which I was able to try at the sink. Apparently there's a whole world more of:- Hand and body creams- Personal fragrance- Home fragrance: room sprays and incense- Shampoo, conditioner, hair gel- Shaving products- Mouthwash and toothpaste- Skincare productsOf these, I took an immediate interest in the fragrance and skincare lines, even more so after Tyler said Aesop has a presence in Korea (talk about a cutthroat skincare market - if you can make it there, you can make it anywhere). He asked questions about my regimen and made recommendations that showed he was clearly knowledgeable, then offered samples to try at home, with a kind acknowledgment - "I know it's a lot to take in, and I would like for you to try and see which products you like at home." It's one thing to offer samples, and it's another thing to really look out for one's experience, and Tyler accomplished the latter. It's extra-impressive that he was informative and engaging without being pushy. Talk about the epitome of the ideal shopping experience.Among the samples that he offered that I was also able to try in store, I really liked the feel of the masque, and ended up getting the vitamin C serum (because, who doesn't want more vitamin c serum?). Knowing that it's shelf-stable also was a nice touch.So step in - don't be overwhelmed by the product lines or intimidated by the minimalist layout. Take in the ambience, enjoy its offerings for yourself or someone dear, and see what draws you in. And if you're lucky enough to meet Tyler, you'll be in good hands, and you, too, may walk out an Aesop lifer - or at the very least refreshed with a sillage of Tacit trailing you.
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November 2022 by Jeannie K.
Traipsing after a late Sunday brunch and belly and heart both full, I came across an Aesop store. A design group I follow had done a focus piece on Aesop's branding notes, and I happened to be nearby, so I walked in from sheer curiosity. I stepped into the dark yet softly-lit haven with the rays of the sun peeking through, and my senses became awash in the woodsy fragrance permeating the space. What brought you in today, asked a cheery voice; I mentioned the brand focus, and the associate indulged me in an overview of the store concept and how each of the Aesop stores are different because each works with local architects. The Galleria store apparently borrows from NASA themes, cavernous, curvaceous, and white, and this particular store in the Heights inside a mid-century building houses fabric drapes and a table of the same era. He even went onto show me the gift boxes and their various curves and edges modeled after some of their flagship stores around the globe - and how their colors stack to model the sunrise. Product packaging to store exhibit, all while encompassing brand identity A how streamlined and beautiful is that?Tyler, as I learned was his name, then became my guide through the woods, the florals, the citrus. I had only known of hand soaps at Aesop, which I was able to try at the sink. Apparently there's a whole world more of:- Hand and body creams - Personal fragrance - Home fragrance: room sprays and incense - Shampoo, conditioner, hair gel- Shaving products - Mouthwash and toothpaste - Skincare products Of these, I took an immediate interest in the fragrance and skincare lines, even more so after Tyler said Aesop has a presence in Korea (talk about a cutthroat skincare market - if you can make it there, you can make it anywhere). He asked questions about my regimen and made recommendations that showed he was clearly knowledgeable, then offered samples to try at home, with a kind acknowledgment - "I know it's a lot to take in, and I would like for you to try and see which products you like at home." It's one thing to offer samples, and it's another thing to really look out for one's experience, and Tyler accomplished the latter. It's extra-impressive that he was informative and engaging without being pushy. Talk about the epitome of the ideal shopping experience. Among the samples that he offered that I was also able to try in store, I really liked the feel of the masque, and ended up getting the vitamin C serum (because, who doesn't want more vitamin c serum?). Knowing that it's shelf-stable also was a nice touch. So step in - don't be overwhelmed by the product lines or intimidated by the minimalist layout. Take in the ambience, enjoy its offerings for yourself or someone dear, and see what draws you in. And if you're lucky enough to meet Tyler, you'll be in good hands, and you, too, may walk out an Aesop lifer - or at the very least refreshed with a sillage of Tacit trailing you.
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August 2022 by Christian Cruz
I visited the store on 07/10 and had an incredible shopping experience. Tyler was very polite, efficient and extremely knowledgeable on the product. He made the right recommendations and made me feel comfortable. I’m definitely coming back to this location. Thank you!!!
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July 2022 by Ashley B.
Not sure how this is the first review I'm seeing as this business has been here for a while. I love Aesop products but this business is frequently closed during business hours. Several times (at least 4 times) I have made the trip to pick up something only to find they are randomly closed in the middle of the day for a few hours. I don't know if they are doing product training, just taking long lunches, or what but if I alone have encountered this as many times as I have- I have to imagine that it's not uncommon. Unless I am just that unlucky.
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May 2022 by Kevin
Rachel always makes my visit a pleasant experience, I love the store and the products are amazing. I am apprehensive about some of the stores in this area and the way they approach POC like myself, but this store is welcoming and both attendants are very warm.
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March 2022 by Jonathan Freeman
Rachel was lovely and provided some samples that I could try at home. Will definitely come again.
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February 2022 by Jiyun Wang
Outstanding service!!! Tyler is extremely patience, knowledgeable, and well-known the clients.Definitely will come back and already recommended to my friends and family.
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January 2022 by Akiko David
Fabulous, perfect Xmas gifts
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December 2021 by David Rodriguez
Very knowledgeable and willing to take time and discuss their items.
