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November 2023 by Wendy Taylor
I got a lash lift, my eyelashes were ruined! I REGRET getting it done at this place!!!!!I can’t even put on mascara on because some of my eyelashes are stuck together and the other are straight down.I would NOT go to this place.Their response was you can book again to get it redone…. I would not trust them to touch my eyelashes ever again……
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November 2023 by Kiara Turner
Service horrible. Prepaid for a specific service received something different told me it couldn't be fixed. No communication on process or after care direction. I had to ask. They did price match. But believe the reviews and go somewhere else. You deserve curtiousy love!!!!!!Service: Eyelash extensions
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October 2023 by Karelyn Kelley
The front desk staff is rude, unprofessional, and do not care about the experience that clients receive. During my first visit, I sat in the lobby and was ignored while the ladies behind the counter chatted about non-work related topics.My service was provided by Kelly. She was quick and professional. I made an appointment for a refill. On the day of the appointment I was I traffic and called the studio to notify them that I was on the way. I made it there 1 minute past the grace period and there were no other clients waiting.I am not upset about the cancelation just the lack of service again from the front desk. The service providers will struggle to keep clients if the service continues like thisService: Eyelash extensions
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September 2023 by -_-
My tech was wonderful both times I went, she is truly a lovely person. My review is in no way a comment on her abilities.The girls up front, however—I had to cancel my appointment at the last minute due to a family emergency. I was reassured by the front desk girl that I would not be charged. Imagine my surprise when a charge for $89 hits my bank account today! So now, not only have you lost a customer, I’ve reported the charge as fraud.Service: Eyelash extensions
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September 2023 by Stephanie Aviles
Ashley was awesome! She took the time to listen to me about the type of lashes I wanted. She gave me suggestions and also explained to me her process. I felt very comfortable during my visit and Ashley was a big part in that. I will definitely be returning!
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August 2023 by Google user
I had such a pleasant experience with Ashley! It was my first time visiting this Lash Studio and I will definitely be returning to see her. I like a more natural look and she 10000% delivered. I can’t even feel I have lashes on. Ashley took her time and was super friendly.
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August 2023 by Logan Gaylor
I had such a pleasant experience with Ashley! It was my first time visiting this Lash Studio and I will definitely be returning to see her. I like a more natural look and she 10000% delivered. I can’t even feel I have lashes on. Ashley took her time and was super friendly.
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August 2023 by Jessi Sellers
Avoid this place!!! They don’t care about the customers! My lashes look horrible!!! They only glued in a couple of lashes so it looks super thin! I wanted volume and PAID for volume, however I didn’t get that! The lash tech put way too much glue on the couple of lashes she put so it’s crunchy and hard to brush! My lashes have a bunch of gaps of missing extensions! I came out crying and regretting going here! I am never coming back!!
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August 2023 by Naushaba Abedin
I visited this place for a lash perm. While the results were decent, I was disappointed by the poor cleanup. I found leftover glue on my eyelids and around my eyes post-treatment. Additionally, my friend who accompanied me to the appointment was not allowed to wait in their waiting room or even eat while I finished. Instead, they had to wait in their car the entire time. I found this to be incredibly rude and unnecessary. What's the point of having a waiting room if it can't be used? Due to these experiences, I won't be returning to this location.
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May 2023 by Naomi Jones
I had such a great and relaxing experience when I got my Lash extension done. Kelly is amazing and she knows exactly what you would like if you describe what you’re looking for to get done. I had a 10/10 experience.Service: Eyelash extensions
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April 2023 by Juanita Estrada
I do not recommend this Amazing Lashes studio at all. Horrible experience, I should have known the moment I walked in. The customer prior to me came out dissatisfied, they had to reschedule her for a correction as "the results were not what the client asked for." I proceeded to go into my appointment anyways not thinking anything of it. Once I was in the tech started to apply the glue for my lash lift. The tech asked to be excused and came back telling me the glue was acting weird. She then stepped out again and came back with a different tube of glue. She then starts telling me this happened with the previous client. She told me she was texting her coworkers to see if they have have any issues with the glue. She stated that all her coworkers were saying the glue hasn't been working for them properly either. The tech told me she would have to stop the service as it was pointless to continue since the glue wasn't working. I agreed. She then had to start removing the glue off my lashes which was painful. I was pretty upset and she told me that I could either reschedule for 2 weeks so they could get a new batch of glue or I could reschedule with a new tech to see if she would have better luck!! I walked to the front desk and told the receptionist I was not interested in another appointment and I wanted a refund. She stated she was unable to give me a refund and that I would have to contact Groupon. DO NOT GO TO THIS PLACE! I let the receptionist know that I was very upset and that being the well known company that they are I would have expected them to let management know as soon as they had an issue with the glue. The fact that none of the techs let upper management know and then continued to take clients is disturbing to me. The receptionist told me the tech "just wanted to try it on me to see what would happen." I let her know that was very unprofessional as I am not a testing guinea pig!Service: Lash lift
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April 2023 by Camille demroo
Horrible service. Asst manager Kayla is a con artist and scammer. She is a disgrace to this establishment and should be fired. She conned me out of a Groupon and illegally used my Groupon without my permissionService: Eyelash extensions
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February 2023 by Sonya Lenihan
The salon Tech was awesome, which is why I rated this location a 2 instead of 1, but the management was ineffective with customer service. Employee turnaround was so high that I received inconsistent information and charges. After 4 years, decided to go somewhere else.Service: Eyelash extensions
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January 2023 by Teyanna Tyson
This was but far the worst eyelash extension service I’ve ever received. The technician Tiffany was 20 minutes late for the appointment. She offered no apology or acknowledgment of even being late. We get in the room, she sees my contact case in my had and tells me to put my contacts back on to “protect my eyes from the glue”. I told her no, I’d prefer to not have lash glue on my contacts (also the Amazing Lash website clearly states to remove them or wear glasses before your appointment). Then she asks what kind of lashes I like. I told her “I like them very natural looking, I believe I received a 13 before”.When she’s finished I’m completely disappointed. The lashes were longer than I wanted, they were super thin, and there were no lash extensions placed in the corners of my eyes. I went back the next day to get adjustments made by a different technician. The new technician Twee did the best she could to make the lashes better. She was friendly and sweet. I asked her if she could tell the length of the lashes that had been applied, she said “at least a 14 or 15”. So Tiffany had completely disregarded my request for short, natural looking lashes and did whatever she wanted.For the price of the service AND a master fee, I would expect the experience and outcome to be much better. More than half of the lashes fell off within days. I will be cancelling my membership.Service: Eyelash extensions
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January 2023 by Rogene Nguyen
Horrible experience, do not come here. Ashley the eyelash tech said I had baby lashes and couldn’t make it a full set, well then why didn’t you say it from the beginning? However, I have gotten my lashes done multiple times before and never once had someone said that. Then she got the top lashes stuck to the bottom and had poked me in my eye. Mind you, it’s usually 2 hours long but she finished in an hour and 40 minutes - I saw her packing her bag right after. It’s clear that she just wanted to go home in a hurry.Service: Eyelash extensions
