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April 2024 by Marie Thomas
Alani was wonderful and very sweet!! She was very attentive and was a fast process. I made the right choice getting my storage here.
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April 2024 by Anna Banana
AVOID, I would not recommend. I am beyond disturbed still. There were two dead mice in my unit with hazardous droppings on my belongings. I have not returned since, as I am concerned for my health. I called to see if there was anything that could be done about this. Spoke with the manager on duty C--- and to make a long story short, nothing was offered and nothing will be done. Besides another rate increase. I even asked if it would be possible for the rate to stay the same due to the hazardous conditions, it was declined (I am now paying 2x the rate I was initially). However, I would like to thank the employee that removed the dead mice.
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March 2024 by Chaos
Very easy to set up online, I love how you can set it all up and go there and get all set up great job
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March 2024 by Swannah Wheeler
I was greeted with a smile that made my experience very pleasant. Marie gave me another lift back to my unit to secure with my lock. Thank you Marie. ?
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March 2024 by Julyrose Temple
If anyone needs to rent a self storage and store their belonging, SmartStop Self Storage is the place I recently had to move out of my apartment and I needed to store my belongings I was so scared because I had just bought a brand new bed. It was $1500 I did not want to store it because I was so afraid that the mattress would be ruined but when I saw smart stop storage, I knew they would be the one. It looked really clean from the outside on passing. I knew it probably would be clean on the inside once I go in I really appreciate the cleanliness of the building of the outside of the inside each and every time I would go there it was No one was really hanging around. It was just a great place and once I got my stuff out of storage, it was the same way that I put it in storage. My mattresses was good. The boxes was good and believe me I have had some terrible terrible times which storage places where all my stuff was ruined when I got back to retrieve it, but the person that I talked to who helped me he reassured that everything would be good because they service the units they make sure everything is clean they come in and they do the clean in this and the pest controls and everything. It was awesome guys. This is the place if you want to store your belongings and be reassured that they would be good and clean the same way you put them in come to Smart stop storage I use the one on West Road very friendly group of people there…. shout out to the team over there You guys are awesome.
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March 2024 by Julieta Meza
We have been here a very long time and we absolutely loved it. If needed we will definitely be coming back!!! Thank you Chad!!
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February 2024 by yllen q
Great service
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February 2024 by Ron X
Great service, fast and easy, the experience was one of a kind
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February 2024 by Cheq Religion
Marie was awesome! Gave me a in depth walkthrough of the facility showed me exactly the storage space I was looking at
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February 2024 by Anson Cotton
Marie’s customer service and smile were amazing! She was so helpful and very knowledgeable! Thank you Marie!
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February 2024 by Will Orellana
Thanks Marie!
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February 2024 by Nirka Flores
Chad, was very informative and helpful. I am glad checked this place out, nice facility and clean space.
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January 2024 by Oscar REYES
Great customer service
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January 2024 by Vincent Robles
Marie was excellent!
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December 2023 by Ernesto Marin
We have used this location for over 2 years now and they have been very easy to work with. Chad is amazing, always have helped us and is great with customer support.
