Amegy Bank's Tanglewood Branch in Houston offers checking and savings accounts, financing, and notary services. Reviews highlight both excellent and poor customer service experiences. Several employees are commended for being knowledgeable, courteous, and taking time to explain complex issues like IRAs and check fraud, with specific help provided in Spanish. These caring and professional actions made clients feel valued and resolved their problems. However, one client encountered a dismissive and unhelpful employee before a supervisor provided great assistance. Overall, many customers report being happy with the bank, choosing it for its smaller, community feel and effective service.
