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December 2023 by James O.
I purchased the Eagle Edition in July 2017 and am extremely disappointed with my experience with American Custom Jeep. Firstly, the title took months longer than promised to arrive, causing unnecessary delays and frustration. Upon inspecting the vehicle, I found loose bolts scattered inside, a loose and squeaking front driver's side fender, and peeling Kevlar coating on the wheel wells.The lightbar wire connection point was poorly sealed, allowing water and outside air to infiltrate, a critical flaw for a vehicle intended for rugged conditions. Both the interior and exterior were marred by numerous scratches, suggesting a lack of care during handling.My recommendation: opt for purchasing a Jeep Wrangler and separately source the parts, entrusting a knowledgeable local shop for modifications. Avoid the hassle and disappointment altogether. Don't make the same mistake I made!
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December 2023 by Eric David
Was coming to buy a car from Louisiana they sold it before I could get there and they new I was coming horrible customer service would not recommend!!!!
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December 2023 by simply my simple family
Horrible customer service I was scheduled to get a car they had for sale and they sold it someone else behind my back without any notice to me mind you I was coming all the way from out of state nothing but wasted time and gas
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November 2023 by Mulligan Links
Not trust worthy sell jeeps with issues and lie to customers. These guys sell Jeeps with "Branded" titles on vehicles and do not let customers know. This means the title is not clean and will affect your insurance and if you want to get a warranty no company will approve you.Do not believe the phony and fake smiles these are con artists not business men and will take advantage of you in the end. Do yourself a favor and go to a reputable place to conduct your business. Do not make the same mistake I did and trust them "Buyer Beware".Also the Jeep had major issues including engine (they repaired it just enough so I wouldn’t find out till later). Spent over $12K to get the needed repairs done some of them were the customization they did which took over 3 months just for radio, alarm, and a few other items also they charged me for a kill switch and alarm but never installed the kill switch they said it was part of the alarm but charged me separately and never refunded my money. I normally do not post reviews like this but this has been the worst experience of my life do yourself a favor and just go to Total Off Road & More. If you do not believe me ask around you will see the positive reviews you see on Google do not reflect their reputation which is horrible.
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October 2023 by Monte A.
Not trust worthy sell jeeps with issues and lie to customers. These guys sell Jeeps with "Branded" titles on vehicles and do not let customers know. This means the title is not clean and will affect your insurance and if you want to get a warranty no company will approve you.Do not believe the phony and fake smiles these are con artists not business men and will take advantage of you in the end. Do yourself a favor and go to a reputable place to conduct your business. Do not make the same mistake I did and trust them "Buyer Beware". Also the Jeep had major issues including engine (they repaired it just enough so I wouldn't find out till later). Spent over $12K to get the needed repairs done some of them were the customization they did which took over 3 months just for radio, alarm, and a few other items also they charged me for a kill switch and alarm but never installed the kill switch they said it was part of the alarm but charged me separately and never refunded my money. I normally do not post reviews like this but this has been the worst experience of my life do yourself a favor and just go to Total Off Road & More. If you do not believe me ask around you will see the positive reviews you see on Google do not reflect their reputation which is horrible.
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October 2023 by Heather Willis
After my wrap was trashed, I started looking into alternatives. I stumbled across American Custom Jeep and am so happy that I did! My husband has very high expectations when it comes to customer service, and these guys blew him away from day one. They put together what I had in mind, but made it a million times better. Not only was the turnaround time quick, but we were sent progress pictures and videos throughout the process. Everywhere I go, people ask questions about it. I am obsessed with my pink jeep and I am happy and proud to recommend American Custom Jeep.
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October 2023 by trey willis
Phenomenal work and customer service. They talked to me for 20 min on my first call and went in depth on a few different options and answered all my questions. I know they are busy, but they never once made me feel rushed. The kevlar on our jeep turned out AMAZING. They really pay attention to detail and do it right. Will def be going back and referring anyone I know to them.
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August 2023 by Oscar Barragan
I spent a lot of time researching for the best place to have my jeep customed. I then found American Custom Jeep and saw all their work on their website and IG and made the decision on my mind. Me and my family are so greatful and happy and excited and many other good emotions at the same time. We are so glad Nayib was able to see my vision (the way I wanted it to look like) and turn it into a reality. BEST PLACE TO HAVE YOUR JEEP CUSTOM
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May 2023 by Edú Cima
Excellent service, very professional team.I really recommend it.
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May 2023 by Sammy Rich
Excellent service, high quality work with impeccable customer service!! Navid and Saeid are the best! Highly recommend <3
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May 2023 by suheys flores
Great customer service.
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May 2023 by Monte Ashley
Poor quality products these guys are crooks and will rip you off.
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May 2023 by Nida Hassan
American Custom Jeep is the best of the best, they do quality work and provide excellent customer service. 100% satisfied with my experience. Thank you guys!
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May 2023 by Mari Noumir
Thank you so much! I had a wonderful experience, customer service was excellent.
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March 2023 by Sensei
Awesome place. Recommend to everyone
