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December 2023 by Kimberly Denisse
madelyn was so sweet and patient! I was having trouble finding the right pair of jeans and she was super helpful! :)
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August 2023 by kat
Went in for a return and an exchange. Asked for a flannel in xxs and the girl said they didn’t have that size. Checked online and they do. Asked for a refund on items that were bought separately and she returned everything to one card and didn’t even ask if that’s how we wanted it and then when we complained she said she told us but she never specified. Overall bad experience.
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May 2023 by YG Dap
“Return system down, exchange only” seems like an unethical business practice to ensure they can keep your money.
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March 2023 by Anthony Rosas
Couldn’t find jeans for me until a very kind team lead helped me out?alexis treats u like a best friend, great experience
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December 2022 by Texas Girl
Very friendly
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October 2021 by Mohsin Choudhari
Good place
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April 2021 by Noemi Solano
There is not much of variety of size. Its more of 000, 00, 0
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February 2021 by Sherroid Blake
It's ok
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March 2020 by Mawi Sampogna
Customer service is bad. You could take a parade into this store and the staff wouldn't even wave hello! Doesn't feel very welcoming If you're shopping for jeans just buy them at Zumiz two stores over. Their jeans don't tear like AE and they'll greet you with a great smile every time.
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January 2020 by NC Craven
Cool staff very neat store
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December 2019 by Maria Valles
Favorite store!!
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December 2019 by b newman
My family likes American eagle, but today one of my kids lost a key while trying on clothes. We called back and asked but the girl who answered said no we didn’t and it was to fast of an answer. I sent her back and she found key in dressing room. She walked in straight to back. I noticed no greeting and didn’t even question her walking back. I guess they were to anxious to get out since it was 830. Lack of customer service here. Just needed to check. I’m sure if any one of these “employees “ lost something they would like for someone to help too
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October 2019 by Laura Abarca
Hailey? was the nicest !! she asked me if i wanted to customize my jeans & she called to make sure i got the right sizes!! great customer service from her!
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August 2019 by Willy GX
on Jah best clothing company to ever exist!
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August 2019 by Daniel Perez
Not as good as Soviet Bear Wears
