American Sleep Medicine provides a range of services related to sleep studies and equipment for patients. Many customers praise the staff for their kindness and professionalism, noting the clean and comfortable environment. The day crew, in particular, is highlighted for making patients feel at ease, with the manager receiving special mention for her knowledge and support throughout the process. The facility has been noted for efficient clinical reviews and timely communication regarding results and equipment. However, some customers have expressed frustration with the office's communication. Issues such as long hold times and difficulties in scheduling follow-up appointments have been reported. There have been instances of appointments being canceled last minute due to insurance issues, leading to dissatisfaction among some patients. Despite these challenges, many individuals have found the technicians and doctors to be exceptional, ensuring that follow-up care has improved overall. Overall, American Sleep Medicine is recognized for its quality of care, though there are areas for improvement in office communication and scheduling processes.
Always a pleasure to come here. They are always very professional and make you feel like family
November 2021
We would like to thank American Sleep Medicine for giving us an opportunity to serve there patients with there CPAP/BIPAP needs. Miranda, Jordan and Alexis are the sweetest and the most helpful. We really look forward to continue business with American Sleep Medicine. Thank you for everything, Patricia- Texas Home Medical-... read full comment
October 2021
Went to pick up device for at home study. The place was decked out with the coolest Halloween decorations! How fun ?Miranda and Jordan were very friendly and professional! They showed me how to wear/use the device and we were out the door in no time!
