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November 2023 by Saunak Panda
Exceptional Service and Compassion in a Unique SituationI cannot express enough gratitude for the exceptional service we received at your shop yesterday. My partner and I found ourselves in an incredibly stressful and unique situation when our cat managed to get stuck under the rear passenger seat of our car. Faced with the realization that we couldn't resolve this on our own, we rushed to your shop for help.From the moment we explained the situation, your mechanics showed genuine understanding and empathy towards our distressed feline companion. It was evident that they recognized the urgency of the matter and didn't waste a moment in springing into action. Their efficiency and professionalism were truly commendable.Despite the unusual nature of our predicament, your team demonstrated remarkable problem-solving skills. They quickly assessed the situation, devised a plan, and executed it with precision, ultimately freeing our cat from its confined space. Their ability to handle a scenario as unique and strange as ours speaks volumes about their expertise and adaptability.What truly touched us was the level of compassion your mechanics displayed throughout the entire ordeal. They understood that our cat was stressed and took extra care to ensure his well-being during the rescue operation. Their patience and gentle approach reassured us that our pet was in good hands.Equally noteworthy is the fact that your team refused to accept any payment for their services. This selfless act further exemplifies the genuine concern and kindness exhibited by your mechanics. In a world where such genuine acts of generosity are becoming increasingly rare, your team stands out as a beacon of compassion and community spirit.We are immensely grateful for their assistance and wanted to ensure that their outstanding service did not go unrecognized. Our heartfelt thanks to your entire team for turning a potentially traumatic situation into a positive and heartwarming experience.Thank you so much!- Panda Family
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November 2023 by Michael Hanson
My experience was excellent from begaining to the end of the service. I had my AC recharged an my tires checked. My AC is working just fine.Five stars also for the kindly and courteous receptionist. She didnt hesitate to answer all my questions.Last, but not least, You have an opportunity to spin the wheel to win services.Service: Air & cabin filter replacement
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November 2023 by Ethan Trapp
I recently had my car die on me and this shop told me the repair would likely not be worth it and recommended I look into purchasing a new vehicle but bring it by them first for a $75 new car inspection. I decided to take that route and brought in the potential new car and coughed up the $75 bucks. They did the inspection and told me the car had a few minor issues but all in all gave it their stamp of approval. I bought the car based on this recommendation and two weeks later the car suffered extreme electrical issues while driving home at night on a two-lane country road. Now my car is in a second shop and they are pointing out a myriad of problems that AnA missed. The stamp of approval from AnA has cost me thousands of dollars in false value on this car, thousands in repairs at the second shop the car is in now, and almost cost me my life due to the missed issues that caused the car to malfunction. The people here are nice but the functionality of your car is a very serious matter that could cost you your life. I would not recommend taking your car here for any reasonServices: General repairs & maintenance
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November 2023 by Ethan T.
I recently had my car die on me and this shop told me the repair would likely not be worth it and recommended I look into purchasing a new vehicle but bring it by them first for a $75 new car inspection. I decided to take that route and brought in the potential new car and coughed up the $75 bucks. They did the inspection and told me the car had a few minor issues but all in all gave it their stamp of approval. I bought the car based on this recommendation and two weeks later the car suffered extreme electrical issues while driving home at night on a two-lane country road. Now my car is in a second shop and they are pointing out a myriad of problems that AnA missed. The stamp of approval from AnA has cost me thousands of dollars in false value on this car, thousands in repairs at the second shop the car is in now, and almost cost me my life due to the missed issues that caused the car to malfunction. The people here are nice but the functionality of your car is a very serious matter that could cost you your life. I would not recommend taking your car here for any reason.
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October 2023 by Jas Gibson
I love this place and the staff! they are amazing, honest and very helpful! They recently did work on my A/C compressor and my car sounds like it never had a problem. I’m a very satisfied customer.Service: Auto A/C replacement
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October 2023 by Crista Downey
Love this place! Everyone is so nice they're very thorough and they tell you what needs to be fixed, what is going to need to be fixed maintenance wise. I also have to say that Destiny and Rachel run the office like a well oiled machine with a smile and very courteous even in the most hectic situations
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October 2023 by Rassoull Muhammad
This place is terrible, I took two separate cars there and they could not fix them at all. Just getting my car back from them yesterday and on the morning to work my car stops on the highway. Will never return to this place again. If you have Carmax care they will take advantage of you and fix everything but the problem! Hell they might be making things worse under the hood! Bad business. I gave them more than one chance.Service: Electrical repair
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October 2023 by Joshua Hawkins
In the environment is very people friendly. They go out of the way to help you. They also get you the best deal as possible. They also do in-house financing to help you pay for the parts because parts could be a little bit expensive.
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September 2023 by kimetria95
I just bought my first car and tire pressure alert kept going off. I went in looking for a new tire but instead of letting me spend a lot of money on a tire, Rachel suggested to let them look at if first. Turns out I had a nail in my tire and all it needed was a patch plug. I am very thankful to them and really appreciate them for being honest and not just taking my money.
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September 2023 by Edwina Thorn
Had to get the car towed here for work done.However I fell on hard times and left Houston to be safe from domestic violence. Had no communication with anyone to remain safe..My sister called on my behalf to locate my vehicle.I should have known I wouldn't have been able to return to it. Now I am out of a vehicle and all that was said is that they hadn't heard from me and had the vehicle picked up.The car is possibly sold by now..smh I think its heartless of them to have done this and they should have a better way of doing things other that just giving peoples vehicles they worked hard for away..Service: General repairs & maintenance
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September 2023 by James Mattox
Customers since 2016. Great Customer Service! Fast and efficient service! We send all of our friends and family to AnA. They do excellent work and will continue to recommend.
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September 2023 by Luciano Branco
Beware of their scam! I went there to get my tires aligned and they came to me saying my battery was at 5% health.Well, my battery was only 12 months old and I also keep track of it's voltage through my radio system. Not more than a month ago it was sitting at 14V (healthy). They return me my car and the radio says 11.5V.Will never come back.
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July 2023 by Florinda Segura
Lady was nice on the phone before my car was taken there, afterwards all lies. I had my car removed from them. I don't recommend them at all.
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July 2023 by Cynthia Crockett
Great service each time I have taken my vehicle thereService: Oil change
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July 2023 by Gayfer L.
Don't take you car here for service....... service and diagnostic cost quoted are not honored, you are over charged for the tools they use to service your vehicle!