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December 2023 by Chloe P.
Me and my boy friend accidentally went to the back and there was a 30-40 feeder mice crammed into a 10 gallon tank eating eating each other there were probably 3-5 body's that were already eaten they were also very skinny. I understand there feeder mice or seemed like they were but this is disgusting all the reptiles are in tanks wayyy to small and they have beta fish a vase not even the size of my hand. Oh and the rabbits are also in cages probably big enough for a tiny baby hamster every single cage is filled with feces.and the place smells so bad it made me and my boyfriend physically sick.
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September 2023 by Anna Reese
Wonderful wonderful people very knowledgeable excellent proprietor. Very willing to share his knowledge of Critters. Had everything I needed added stuff that I hadn't thought of. Very very friendly will be a frequent Shopper here for feeders and Future Critters.
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September 2023 by LeAnna Graham
They have all sorts of animal products that you won't find in the major brand stores. Lots of different animals that are well taken care of. Very knowledgeable staff and friendly!
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September 2023 by Dalton Duncan
I guess this will be a 5 star place for some people depending on what sort of pets they have or want but if you're looking for fish, don't bother stopping here. They have a few cichlids and flowerhorns in some nasty tanks but that's it. We spent a total of about 30 seconds in here before leaving.
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August 2023 by Skylar Thomas
me and my husband recently purchased my first leaped gecko from a not so good situation (not animal ark). i called several places in my area and animal ark by far was had the best experience we had! they are so knowledgeable and they CARE. dylan and hope asked so many questions and made sure we had everything we needed to welcome our baby home and get her to where she needs to be! i’ll forever be thankful for sure!
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July 2023 by Tamara Wilson
I adopted a baby from this place. I wasn’t very happy with the living conditions of the animals in part of this store. It broke my heart when I seen how they were being housed. We live in Texas. It’s hot enough outside. These animas could not find relief on their own. I’m very proud with the animal I adopted.
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July 2023 by Aaron Byers
Their prices and selection are really good but most times when you walk in, you're immediately smacked in the face by the super strong stench of ammonia from animal cages they seem to have a difficult time keeping up with despite having so many employees.If you can get past that, they're always super friendly and helpful.
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July 2023 by Razor's Armory (Razor's Armory)
This place is great. They have everything you need for your pet, whether it is a bird,fish snake,reptile, or amphibian they have it. All way have crickets in stock. It is a drive to kingwood, but they it in stock.
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June 2023 by Jeremy Montoya
Owner is absolutely unprofessional (Man). Lisa recommended a rodent to feed our Ball python that we purchased a week prior. She is very knowledgeable whom we go to and trust with all our questions we have. So we purchased the rodent and Unfortunately the rodent was to big. We called and told them. They said to come back and get another. Honest mistake. Was not looking for a freebe..... staff was busy helping other customers. Noticed the owner was available, we approached him and told him the situation. To follow he became very argumentive with my Fiancé assuming we were there for a hand out. Continued to be very aggressive towards her. Could of simply educated instead acted as if we were there looking for handouts. the way he acted towards her he was condensending.. ... Didn't think a $12 rat broke the bank. Especially we were return customers every week..... And they breed them...... Come to find out the staff member who was asked to give us a certain size gave us the incorrect one. Considering we have bought over a $1,000 worth of Ball pythons, also including $500 + worth of reptile supplies within 2months. . Future will not return... so becarful on any questions you have. You'll be insulted because of the owner lack of professionalism to commucate in a unprofessional manner acting like we were trying to get a freebe we will never return to his store. Buyers beware.....
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May 2023 by Cassandra Cunningham
⚠️ WARNING WARNING WARNING⚠️March 16th I had a closing shift here, and in the middle of my shift, Kevin (the owner) came up behind me and hugged around my waist he rubbed my stomach. I didn't hear him come up behind me, so I jumped having physical contact without my knowledge.Then he asked me to talk to him in his office, so we went to his office. We sat down and he asked me how long I plan to work there, long or short term. He then scooted his chair closer and asked "is there anything I can do to keep you here longer" while rubbing his hands all over my legs from knee up to hips. He did not have my permission to touch me like that.I was in total shock and froze. I told him I had to go and work. I told my mom what happened after this encounter. My dad and boyfriend showed up for the rest of my shift. The police was called and two reports were made. One from me, one from a minor who also worked there.BEWARE of having your children WORK or VOLUNTEER here. He touches all of his employees and volunteers. He cannot keep his hands to himself.You've done this even when parents have told you it's wrong. Saying sorry and not changing doesn't mean you're actually sorry. (may29).Recent 5 star reviews are fake. He's coercing friends of his. Don't support this business.
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May 2023 by Danielle Coogler
Always friendly always in stock iWith the most beautiful exotic animals and food . Prices are a little high but over all great small family owned place
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May 2023 by Diane Bryant
Awesome place to get animal items! Half the price of the big box pet stores! Got my second guinea pig here for only 40 bucks!
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April 2023 by T P
i really hate to be writing a bad review after being a customer for over 10 years but the quality of the place has decreased drastically.the fish tanks and bettas are horrendous to look at and there’s always dead or sick fish. the reptiles are kept is such small containers to where they can barely even move (especially the ball pythons and boas). i’ve spotted out several mites and not to mention, there’s always old shed or feces in the containers as well. i’ve even went to the restroom and found two dead fish in the toilet.the place has that “animal funk” smell which is expected i guess but with my stop yesterday, there was a super nauseating ammonia smell. i’ve driven an hour to come to this place for years and i’m highly disappointed with what it’s become. if the place was cleaned up a bit and the animals taken more care of, they’d have my business again but the big chains like petco/petsmart (which i hate) are doing much better than this place.i’ve always liked supporting small businesses for feeders/supplies, but when the cleanliness of the building is neglected as well as the animals.. it’s shown they spend their money on buying more animals than treating the ones they have better or cleaning the place up a bit. the workers there have always been sweet and Trey was always amazing and welcoming, looks like the place has lost all the great staff they once had.
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April 2023 by Hailey Dawson
I’m so sad that those poor girls had to quit, I am in shock over what happened! The wonderful co owner quit too, he was the main reason we liked it there, you could tell he really cared about animals and helping others. The girls who quit were the really good and helpful ones too! I wish them nothing but wonderful opportunities in life! One of the very few employees left is the young woman with the bright yellow hair who seems to think it’s acceptable to make random noises at customers and tries to act like a preteen for attention, and it is not funny nor is it cute. I can’t take this store seriously anymore, it’s definitely a different place now. Those poor animals...
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March 2023 by Ashton Thomas
Me and my son came in for a turtle tank and to my surprise they not only had a 40 gallon tank but it was a deluxe package that included a nice filter, dock, stand, and water solution along with couple months worth of food. I'm used to having to shop around, so to find everything in one place was incredible. Guys helped me load it in the car and were friendly from beginning interaction to closing sale. Great experience!
