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March 2024 by ann kalu
Employees were rude.
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February 2024 by Rawr Tehee
Just based on the clothes the quality is top notch. Having a petite size area is also great!
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January 2024 by Asha Venkatesh
The lady at the checkout counter at the Ann Taylor Galleria Houston was rude, abnoxious and racist. She called the customers names. Never had such a bad experience with any staff at any Ann Taylor. I hope The management takes appropriate actions to fix that lady's attitude or better yet, fire her
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June 2023 by Rosa Zapata Sirvent
Very nice clothes
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June 2023 by Carlos Jacobo
Nice store
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April 2023 by Audrey Blake
EXCELLENT service! The team at the Galleria treat customers with so much respect. I had a big purchase that had some complications. Tiffany was quick to fix and communicated with me regularly throughout the process. I felt really valued as a customer. Thank you!
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March 2023 by Cristina T.
Highly recommend this store. Olena was super helpful and kind helping me find the perfect fit for a suit. I will be coming back just for customer service.
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December 2022 by Tyler Self
Horrible service and rude staff. I was yelled at for my gf coming out to show me something she tried on while I waited in the dressing room area. Since they do not allow men in the waiting area.The helper decided it was appropriate to raise her voice and embarrass us instead of nicely asking or letting us know about this unwritten rule.
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December 2022 by Lilia Duque
Beautiful clothes and great staff if you can't find your size staff is helpful to check for you
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September 2022 by Ghassan Hussein
Good decent dresses for laddies! Good prices, not so expensive.
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August 2022 by Catherine Lopez
This is the worse Ann Taylor I have ever shopped. Nonexistent customer service and they do not know there inventory either. Today I waited 10 minutes to try shoes on.Some of the sales associates were not dressed properly either! No greeting, no apologies for taking so long to bring out 1 pair of shoes I wanted to try on either. I’m new to Houston And I will never shop here again! I rather drive to The Woodlands.
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August 2022 by Nabila Qaiser
Ann taylor clothing quality are really good loved shopping there, excellent customer service, helpful staff had some returns young at the cashier happily helped me! Will definitely come next time to shop.
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August 2022 by Sonia saeed
Tiffany angela and lady with fair skin with accent were very helpful and professional highly recommend them
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August 2022 by Erin Duvic
Angela and Desiree are very professional and friendly at the store. I highly recommend them both.
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June 2022 by Chloe quach
I've bought some items from Ann Taylor. The quality is always excellent and great. The only thing is the staffs. They keep following me and asking if I need any help even though I said no and I was looking around. One time, I took a lot of items to try on because it was the sale day so they had a lot of great styles on that day. I can't believe they were so horrible that while I was trying, they opened the curtain suddenly and walked in. Thanks God, I was still wearing some clothes ?. One time is ok because that staff said sorry so I let it go, but the second time is unacceptable because there were a staff there who was standing outside all the time so they couldn't say that they didn't know nobody inside. IDK, because I took a lot of clothes to try so they gave me a bigger room to try. How can they not know that I was there. Or maybe they thought I wouldn't buy because it's expensive and I was just trying only, but NO. I did buy somes at the end. This is the first time ever I've experienced this in my entire life. Even worse than Ross, I would say. From now on, I will not come back. And I can't even understand what they were thinking. All the staffs are women and I am too. I want to ask them what they would feel when someone just do that to them when they're trying their clothes. Not once but twice!! They should treat everyone the same, instead of judging people because of their clothes and opening the curtain while customer trying their clothes. To sum up, I'm really disappointed!