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June 2025 by ajwinger
Decided to give annies a try for the first time with a small order. Ordered a couple strands that looked exceptional and looked forward to getting them. Over 2 weeks went by and I realized that I hadn't gotten the order and actually got zero communication besides order confirmation. Gave them a call and they informed me that the strands were out of stock and that someone was supposed to have messaged me (they didnt). Now I 100% understand items going out of stock but the zero communication was not ok and considering what I see in some other reviews it's concerning.
Im disappointed that this was my first experience because i was really hoping to have found a 2nd vendor i could utilize. At this time I'm gonna stick with one of their competitors that has always provided me with exceptional service and product.
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May 2025 by CJ Mills
The price was good and the assortment I got was wonderful. Very helpful and energetic customer service!
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May 2025 by Aisa Nguyen
Kyle was very professional and helped me with all my questions. Thank you.
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May 2025 by Alejandra Sepulveda
Anniebeads is the perfect place to shop for gemstones , I love this store they are so nice to their customers, they offer you water and coffee once you step in . Always ask for Kyle he will help you with everything you need. I truly recommend this beautiful store! 🩷
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May 2025 by Kay Nguyen
I was looking around for egg pearls and ended up finding really nice ones here! The quality and selections was a pleasant variety so I didn't mind looking around first to see it all. Customer service was pretty great too. If I ever try looking around for any gemstones or beads again, I will definitely would stop by here.
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May 2025 by Ronin Nihon
I recently bought some gemstone beads from Anniebeads on Etsy and had a fantastic experience! Their customer service is truly top-notch. I had a question about a specific bead's color saturation, and they responded super quickly and were incredibly helpful, even sending extra photos. My order shipped out almost immediately and arrived much faster than I expected, beautifully packaged. It's clear they genuinely care about their customers on Etsy, from answering questions to getting your order to you swiftly. Definitely my new go-to for beads!
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May 2025 by Yokai
I had such a lovely experience at Anniebeads! Beyond their beautiful gemstone beads and great prices, Annie herself is incredibly sweet and welcoming. It's the little touches that make a difference, like offering free water and coffee while you browse. It makes the whole shopping trip so much more enjoyable and relaxing. You can tell they really care about their customers. Highly recommend!
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May 2025 by Gregory Johnson
I recently discovered Anniebeads and I am absolutely thrilled with my experience! As someone who works with gemstone beads frequently, I'm always on the lookout for a reliable supplier, and Anniebeads has quickly become my go-to.
First and foremost, the quality of their gemstone beads is outstanding. Every strand I've received has been vibrant, well-cut, and exactly as described on their website. Their selection is also incredibly diverse, offering everything from classic favorites to unique and harder-to-find stones.
Beyond the beautiful products, Anniebeads truly shines in their customer service. I had a question about a specific type of bead, and their team was incredibly responsive, helpful, and friendly. It's clear they genuinely care about their customers' satisfaction.
And let's talk about prices – they are fantastic! I've compared Anniebeads to several other suppliers, and they consistently offer competitive pricing without compromising on quality. This means I can get more of the gorgeous beads I need without breaking the bank.
If you're looking for a company with a stunning selection of high-quality gemstone beads, excellent customer service, and unbeatable prices, look no further than Anniebeads. I highly recommend them and will definitely be a returning customer!
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May 2025 by Dung Nguyen
Great selection
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May 2025 by monkeemamajo
Great customer service
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December 2023 by DontBeSkurred G.
My sister and I ordered at the same time. My order was supposed to have arrived first. It didn't. And annies is not asking responsibility and keep telling me to check with the post office because it's out of heir hands. They take zero responsibility and refuse to offer me a refund. Yet I don't have my item either!! I am NEVR shopping with them again. As for my sister's oder, she got a set of beads that are light ad a feather and clearly FAKE. She did a light test and a scratch test and these beads are fake asl. Not true crystals at all. How are we supposed to use thse to heal when they are plastic?! MyGod, what a ripoff!!!!
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March 2023 by Joan Gonzales
This place is amazing! I get to meet miss Annie, she is an amazing person with a very kind heart. I love her, me and my husband get to talk to her and we wnjoyed our conversation.All the gems are pretty! My gosh its a lot of different gemstones.All crytals beads is so pretty…The price is very affordable.My first and 2nd visit in this place is incredible.I am an artist and i made Jewels, this place is perfect to shop for my needs. I will always comeback.Thank you miss annie and all the staff. They are all friendly and very sweet!
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December 2022 by Frederique Bonnet
I have ordered from Annie's Beads several times through Etsy. regarding the 1st order, everything went very well and all the items were sent. They were also very responsive when I had a question to ask, the response was within the hour, and they kindly gave me a discount on the shipping costs (I live in Europe and the shipping costs are extremely Dear).On the 2nd order, certain items available on the site and paid for were not sent to me, and certain strands were not those I had ordered or of a smaller diameter.I sent messages but I had to really insist then I called the US from France to try to sort it out.This has been partially resolved, but I am still missing part of the order that I have been waiting for over 6 months.The person I spoke to on the phone also promised to lower the price of delivery, which was not done...I just sent them a message but I'm tired of the lack of responsiveness to all these concerns.I find that overall the merchandise is correct, (I also made some nice discoveries), but there is negligence regarding the follow-up of orders sent partially or paid for items which are ultimately out of stock.I am waiting for their response regarding my problems.
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December 2022 by Heather Morgan
I feel that the pictures and descriptions of the beads was misleading.I package showed as four beads was (1) so I ordered one. It ended up costing me $9.09 for one bead that I cannot even use. Very disappointed
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December 2022 by olivia patino
awesome customer service and amazing beads!!!
