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November 2023 by davisson
Steve has been superb and has a memory like Einstein! I don’t know he remembers everyone’s name so well ☺️.I mentioned a small issue but he took it to his own hands with an empathic-caring approach.Thank you Steve you’ve been most thoughtful, friendly, and you run a great team at this location. Everyone loves you here !
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November 2023 by Christopher Malmevik
I came by about 3:30 pm on a Saturday expecting a line and was delighted to see none. I’ve been here before and waited because it’s worth it. This place always does a great job with the deep cleaning my Jeep always needs. He gets dirty a lot now that I’m going out and about much more. I was used to not leaving the house for years and now, it’s time to use Aqua’s friendly workers, cute cat in the building, and I love the swings outside. I recommend this place wholeheartedly; it just means I don’t have to do it myself. ?
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October 2023 by David Duez
Very good job on my wife's car today. They were swamped with cars, but still got me finished with-in an hour and under $100 for their Super Clear package.I'll be returning with my car, especially because they cleaned up a DEFINITELY filthy car that we haven't really had detailed since we purchased it over 2 years ago. After moving and taking on several loads of rocks and bricks there were thick levels of dirt. All gone now. Looks great!
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September 2023 by J M.
I brought my vehicles here for almost 10 years; several months ago the quality of their services started declining. After several bad visits, each one worse than the last, I will no longer be a patron of this business. Sad to see a great, locally owned business decline like this!
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September 2023 by Anita Mehdipour
I always come here to wash my car but this last time they ripped the paint off the button that controls the window on the driver door. When I mentioned it to the owner he did not believe his employees did it and continued to tell me it was already like that. He did nothing to help. I do not recommend this place. There are better and nicer hand car washes in Houston. There's 2 photos. One was taken the day before when I got my nails done. The button is fine. The other one is after they cleaned it.
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September 2023 by Candy Hunnicutt
I had a large scratch buffed out of the side panel of my car. Very reasonable price and very fast. Josue did the work. He is excellent.Service: Scratch removal
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September 2023 by John Bridi
I have been using Aqua Hand Car Wash & Detail for years. Their basic Wash is very good and reasonably priced. There can be a line on the weekends, so get there early.What I like best is that it is a hand wash. I think they do a really great job of covering every inch of my truck. Much better than a drive through car wash. They also do a great wipe down of the interior. It always leaves my truck looking brand new.On my last visit I tried the ceramic wax. It did a great job of getting some rub marks and small scratches out. Pleasantly surprised!
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September 2023 by J Prop
WHAT HAPPENED TO THIS BUSINESS?! I had been a regular client of this business for many years because their services consistently exceeded my expectations. I recently brought my vehicle in and when I pulled into the parking lot, I thought they were closed! Signage falling down, trash on the property, not maintained to its usual standard. When I went inside, walls were bare, no smiling face greeting me; again, poorly maintained. Had my vehicle washed and detailed and I was not surprised it was not what I had come to expect. I’m not sure if the business has been sold or if there is new management, but I will not return. Very disappointing to see this once amazing small business go downhill so quickly!Services: Full body wash
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August 2023 by A. P.
I have been a loyal customer of this establishment for years, faithfully supporting their business. However, my recent experience with their so-called service for my brand-new car was nothing short of appalling. Upon bringing my vehicle in for a cleaning, I was shocked to discover that my car's door had been carelessly scratched. Their solution? A feeble attempt to buff it out, which yielded no satisfactory results whatsoever. But let me tell you, that was not the worst part.The management's handling of the situation was absolutely disgraceful. The manager's attitude was nothing short of abysmal, displaying a complete lack of concern and empathy for the damage they caused. It was clear that they couldn't care less about their customers or the vehicles entrusted to their care. As a result of this deplorable behavior, I can't recommend this place to anyone who genuinely cares about the well-being of their precious automobiles.I've always expected better service from this business, considering my years of patronage. Regrettably, this experience has been nothing short of a profound disappointment. I now find myself questioning the integrity and professionalism of the entire establishment.
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August 2023 by Salvador lopez
I have been a regular customer for over 2 years and no problems. Today I got home, and my truck was still very dirty with dirt smudges and water spots all over. What happened to quality of service? It's my fault for not inspecting the truck. I didn't think i had too ?♂️I had to go over the entire truck once I got home for it to be cleaned 50.00 dollars later!!
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August 2023 by R. O.C.
First time visiting this car wash and pleased by the overall experience. There was initially a long wait (I arrived 15 minutes after they opened over the weekend) and I waited in my car about 10-15 minutes before they got to me. Once they did, they mentioned it would be 45 minutes for my car to be ready.Initially, I was not happy but had already committed to getting it washed. I went into the lobby and was pleasantly surprised by the very comfortable, AC'd area with plenty of drinks, coffee, and seating. I took a seat and browsed my phone (they also have free wifi) and before I knew it, my car was ready.The group of people there are obviously very hard working and the price was amazing! $40 for a mini suv basic+. I left happy and came back later in the week with my wife's car (which took a lot less time since they weren't as busy).The 4-star review is only due to the fact that 90% of the car was cleaned very well, but they had obvious missed areas on the inside (cup holder was still dirty, dirt and minor smudges on other parts of interior).Overall, 100% recommend. Get there early if you want to be done quickly, but if you have to wait, the lobby is very welcoming and comfortable. Will be going back often!
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August 2023 by Matthew S.
Overall they do a Good job on the outside but the pricing is very vague. The price list for the services is not what you end up paying... I asked for the express wash and wax which says $45 I was charged $70 after tip it was $90 for a basic wash interior vacuum spray wax and tire shine....sorry but this will be my first and last time to come here. You can go to many other places that do the same standards of service and care for half the price
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July 2023 by Schilon Demers
The old man working the desk is rude and lacks customer service.It took over 4 attempts to get the car cleaned properly and still was not done right. The workers are rude and disrespectful, when you point out their shortcummings they roll their eyes.There are too many places in the city of Houston I can spend my money at and choose from, this place at it!
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July 2023 by Venkat Ramana
I had a bad experience to be frank. Front windshield was only cleaned on driver side but passenger side wasn't. When I asked them to clean, a lady started to scream something in Spanish with her co-worker, it really sounded like she is cursing me for the complaint.Even after all this I found multiple spots where it wasn't clean and wasn't satisfied for the money I spent.
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July 2023 by Bodies By CeeCee ..
Beware bringing your car to this place!!! YES they may wash your car good but they will break things that you would never think could be broken!!! I have a brand new 2022 car and they broke a damn button trying to play music while washing my car!!! I get into my car & the radio is on some station that I dont listen to (in a foreign language) nonetheless I tell and show the manager and the first thing he says is "we don't touch the middle counsel" like excuse me, yes yall do and yall did! That's part of the car and I clearly know it was touched because y radio station has been changed and my knob/button is now broken!!!! Its one thing to break my things but to have the audacity to lie in my face and NOT take accountability is another thing!!! There are so many car washes Im mad at myself for stopping at this one! Good luck yall - they SUUUCKK!!!!!!!!
