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March 2024 by Ayo Ihedioha
The diversity of brands is amazing! However the customer service is lacking. I went in today( I’m a student) and I was being interrogated as if I brought in a false student permits, they claimed my permit didn’t have the school information or my enrollment date. Yet, my enrollment date is on my permits and I showed proof of my school via TDLR student section. The approach was terrible and very poor. This location is not my ideal destination of customer service. I don’t have these problems when I went to two other professional stores to shop.
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February 2024 by Micaela Jarred
Nice store but the customer service is lacking.
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January 2024 by Nelson Walters
I went in there today with my husband who is a professional cosmetologist with his license and it was 15 minutes before closing time. They were so nice. They even stayed an extra five minutes with us to make sure that we had all the products that we needed they have an amazing selection of hair colors everything a professional could hope for, I highly recommend this establishment
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August 2023 by Elena Karachentseva
I am a master from Europe, and I wanted to buy hair dye, , and a lot of things, but I was denied everything ... for lack of a document ... The worst customer service. No respect for the customer, no knowledge of the product, no ability to help, no professionals.
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August 2023 by Brittany Evans
Closed early. I came 46 min through traffic just for it to be closed 5 min early so that's great
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August 2023 by Johana García
Worst costumer service, I am a student and I just finished my 1000 hours, they refused to sell me, claiming that I already need the license, I am in the process of acquiring it and they did not want to understand it.
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April 2023 by Trucker 4life54
Chelly have a great attitude! Very good customer service. Will be coming back!
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March 2023 by Teri Bibi Hairstylist Houston Heights
I love how friendly & always welcoming the ladies are. Very knowledgeable & patient too.
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March 2023 by Teri Bibi Hall
I love how friendly & always welcoming the ladies are. Very knowledgeable & patient too.
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February 2023 by Maria de Lourdes Bosch
Great service
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January 2023 by Andrew Lopez
The staff are always helpful when I go in to get color and developer. I really appreciate the time they take to find options when the specific color isn't in stock. Thank you!
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June 2022 by J B
Horrible customer service.
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May 2022 by Amanda B
They are always out of stock on everything!!!
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May 2022 by A.G. Berry
They are always out of stock on everything!!!
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March 2022 by Ross Wood
Customer service is at a minimal….. get new employees ??
