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May 2025 by Mercy B
Staff was uninterested in assisting me. The lady at the counter didn’t seem to know anything about hair color. She was very short with her responses and grabbed a random color swatch and said this all we have referring to the type of product I was looking for. About 5 employees were just standing behind the counter doing nothing no one offering to be more helpful. They weren’t helping anyone in the store.
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May 2025 by Diverse G
During my visit on 05/05/2025, I was in line when they had a sale. Waiting like every other customer should. But the staff was disinterested/dismissive/rude, and racist. They let people behind cut in front of me. The Hispanic employee was helping the people behind me to check out first and allow them to pass me up because they speak Spanish. I have to give this a 1 star or even no star because employees here like to act discriminate toward customers. The management need to retrain unprofessional staff and have them speak English during work. Please have staff look over Civil Right Laws Or Look into Texas Civil Right office @ HHSC Civil Rights Office
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February 2025 by Thi Ngo
Overpriced, the same Wahl clipper they sell $229 and on the market just selling for less than $160 and exactly the same one?!?! Unfriendly staffs
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February 2025 by Lourdes Heres
I have received excelente service from Melissa she explained every well the product and help with showing me the items I am grateful 🙏.
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January 2025 by Legaci Beauti CiaraMonet
The ladies are great there!
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January 2025 by Ms Denae
The whole staff is awesome!!! Every time I make a visit, it’s never a dull moment!! Always helpful!! The location is always fully stocked and have everything that I need! Also, it’s not far from where I work so that’s a plus ! I am thoroughly pleased!!
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January 2025 by jennifer ridings
The staff is so helpful and I appreciate that they most of the time have everything I need in stock.
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January 2025 by Kyle Nguyen
Best professional supply store. The staffs are very throughout, knowledgeable, and friendly. Been going to this place for the last 15 and more years to come.
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January 2025 by Meena Shah
Very nice Service all is good employees What’s your name susi is good job all ways see helping i love ❤️ OK
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June 2024 by AKBAR NAMDAR
It's an interesting hair color collection store, and You will definitely have a good visit and a pleasant shopping here with a popular quality brand.
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May 2024 by Victoria Serrano
I loooove this place!!! They are always helpful and fun!!! The store has a great staff member Shuchilt ?? she helps me all the time with the colors and new products. Miss Renata was so nice as well walking me through the products over the phone. I am so satisfied with this store’s services ???? keep the hard work!!!! Nicely decorated and well organized. ????????
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May 2024 by Susana Urbina
I have visited the new town twice, the first time I asked about something and the person I asked asked someone else and answered, "I'm not there, he didn't want to help, in the end a very friendly young Moreno helped me.
The second time I asked something at the cashier, and they answered me without any desire or the slightest intention of helping me, I felt as if it bothered them, if they don't like customer service they should look for another job.
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March 2024 by Patricia Younts
First time trying this location, we were the only customers in the place for over 30 minutes. Not one employee out of the five of them there said one word to us. We then went to check out and as usual at Armstrong we put our number in that is linked to our account with license info, she then rudely says oh we are not linked to other Armstrong McCalls. We left we won’t be back and this place should not carry the name of a reputable business. No customer service, no prices, and employees talking about the time they have spent in jail. Ridiculous
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March 2024 by kevin jose Posso acosta
Brilliant. The girls. They are very nice
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December 2023 by Sarah
I went here today for the first time in years and I have to say I won’t be back. When I walked in literally no one said a word to me they just continued on yelling throughout the store about their Christmas party. One lady was sweeping and screaming to the other employees and didn’t even move out the way so I could walk in. It was complete rudeness I was shocked. I’m not even a picky person about businesses as long as you greet me I’m happy but that was not the case here! I haven’t been here in a while so I didn’t know where anything was located and not one employee helped me. I saw other customers as well who looked confused and I actually ended up helping them bc the employees couldn’t be bothered to help. The man at the front was so loud talking about the gift exchange I couldn’t even think straight so I just grabbed my one item and left. The girl who checked me out was nice and polite but even she had trouble hearing me over his conversations. Although I live across the street I won’t be returning. Quite possible the worst Armstrong I’ve been to!!! Unless you want to be stressed out and ignored go somewhere else!!
