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March 2023 by NiiLante Davis
Absolutely love the fact you have to have a license to shop. Meaning every one isn’t accessible to the products. My experience wasn’t bad however they dont make you feel welcomed either. There were a few Armstrong staff members walking around working on the store inventory , helping customers as well as a few at the cash register. I never was greeted walking in nor was I ever asked if I needed further assistance finding products. As I actually did need help being it was my first time at this location. I couldn't help but to notice how willing and at hand they were to the asian and hispanic women. As I am a bit frustrated and disappointed this is still a thing in 2023. I’ll probably never return. In the event this locations owner sees this, I hope customer service is somthing this company can work on
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December 2022 by Maisaa Zaza
Worst customer service ever ! I was shopping and the customer service advised me to buy a different shampoo than the one I was planning too! And it turned my hair to green color! It cost me more than $400 to get my hair color back and it cost damage to my hair ! And I came to ext-change the shampoo ( I used one time ) and the other product which I never used they refused! When I said I want to talk to the manger she said you are ! Then I said I’ll write a review and she guide me where to write it !
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December 2022 by Kim Truong
This is my favorite place. Staff is very helpful.
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October 2022 by Ira Key
This is the most organize Armestrong location. There is always people who help you to find what you need. Excellent experience.
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October 2022 by Millicent Coins
So far this is my favorite location because of the selection. The staff is nice but the staff is nice and knowledgeable at all locations honestly. I had an issue with being overcharged for some items during a sale and Fernando was eager to swift to resolve it which I appreciate.
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October 2022 by Luis Miranda
I have been getting my supplies from the m since 1992. It has been a without any doubts the best long lasting relationship/ experience . I had admire their commitment and the family feeling they have created with the hairstylist in Houston . Hence me
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September 2022 by Google user
The bessmt service location!!! I tried many different locations in houston but I really love this place. They gave and help everyone all they can, and give alot of advises about beauty products. Nice, clean, fully stocks and promotional alot. They also have alot of continuous education class.
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September 2022 by T Phan
The bessmt service location!!! I tried many different locations in houston but I really love this place. They gave and help everyone all they can, and give alot of advises about beauty products. Nice, clean, fully stocks and promotional alot. They also have alot of continuous education class.
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July 2022 by Alvin Coleman
I'm a license designer stylist and I've always loved this place. I also love the fact that it is not open to the public only to licensed hairdressers, manicurist, and the beauty industry.
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July 2022 by Teri Bibi Hall
Best staff! Helpful and always good energy in this store ?
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June 2022 by elise babineaux
The staff is absolutely amazing I come in just about every week and they always help me! I’m truly thankful for their patients
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May 2022 by Saide Bott
I’m a hairstylist of 6 years and I’ve never had a problem from any Armstrong McCall ever. I rarely make reviews but holy smokes.. today was dreadful to say the least. The lady who helped me was nice but gosh dang it was like pulling teeth trying to get something ordered for me. I was super embarrassed in front of all the other customers when she was telling me i can’t order it to my salon. i didnt need it delivered i just need to order a replacement foil for my shaver??! Why is it like pulling teeth to help me out? Jesus. I won’t be back to this store. That’s for sure.Services: Haircut
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January 2022 by Cassie G.
Great place for products
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October 2021 by Kelli Mathis
Nora is the best. She is very helpful and takes great care of me and my Salon orders. She keeps me up to date with Sale Days. Highly Recommend this Armstrong Location. SW Houston and Westheimer and Sheapard.
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October 2021 by Cy Jafari
Very good beauty distributor.They got just about most of salons need.