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December 2025 by Trusted \u0026 True
Quick and easy…the attendant was so helpful
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December 2025 by Fabiola Fierro
Paige and Joseph are both excellent on their job and were very kind and patient helping me solve all the problems with my account.
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December 2025 by Karla Davis
Great customer service at this store!
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December 2025 by A L
Super friendly staff and quick service. Next to Costco and highly recommended.
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November 2025 by Alexandra Vargas
All the service was great! Joseph was so patient with us and guided us through the whole process of changing our old iphones to the newer model. Amazing customer service! 100/10
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November 2025 by J Joshua Smith
Great job by the team! Outstanding service and attention to detail. Thanks Paige, Joseph and Junior!
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November 2025 by Zion Ohana
I have a pleasant experience to help me with all the questions I have the employee, including the manager was very knowledgeable. Everything did it. It’s with a smile in the face. I’m very happy.
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October 2025 by Zikang Hou
I am writing this review today to express my most sincere gratitude and highest praise for the exceptional customer service I received on October 17, 2025. The employee who assisted me was Ms. Paige Nash. Before contacting AT&T, I was struggling with a persistent issue that had left me feeling quite frustrated and anxious. However, from the moment Paige took charge of my case, everything changed for the better. The service experience she provided was, in a word, perfect, far exceeding all my expectations.
What impressed me most profoundly was Paige's remarkable professionalism and deep technical knowledge. She was able to quickly diagnose the core of the problem and explained the complex technical details to me in clear, easy-to-understand language, which allowed me, as a non-expert, to fully grasp the situation. Throughout the entire process, she navigated the systems and solutions with skill and confidence, showing no hesitation or uncertainty. This high level of competence immediately put me at ease, assuring me that my problem was in the most capable hands. She wasn't just following a script; she was efficiently applying her expertise to resolve a customer's urgent need.
Beyond her top-tier professional skills, Paige's communication style and service attitude were simply impeccable. She was incredibly patient, maintaining a friendly and approachable tone from start to finish. She actively listened to my detailed description of the issue, making me feel fully heard and respected. In a situation where technical difficulties can easily cause customer anxiety, Paige's calm and reassuring demeanor provided immense comfort. She demonstrated genuine empathy, truly putting herself in the customer's shoes. This human-centric approach to service is both rare and invaluable in today's business environment.
What truly moved me was Paige's determination to see the problem through to its complete resolution. She wasn't satisfied with a superficial or temporary fix. Instead, she dug deeper to ensure that all related issues were thoroughly addressed, effectively preventing future complications. She proactively explored multiple avenues and took the initiative to check for other potential concerns with my account. When I say she solved all my problems, it is no exaggeration. It was her persistence and profound sense of responsibility that brought a complex situation, which could have easily required several more calls, to a successful and final conclusion in a single interaction.
In summary, the service provided by Paige Nash was phenomenal. She is a perfect embodiment of professionalism, efficiency, patience, and kindness, making her a tremendous asset to AT&T. She not only resolved my technical difficulties but, more importantly, completely redefined my expectations for what outstanding customer service can be. Because of Paige, my appreciation for and loyalty to the AT&T brand have increased significantly. I strongly urge her management to recognize and commend her for such an exemplary performance. Thank you, Paige, and thank you, AT&T, for employing such a perfect representative for your company.
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October 2025 by Nick TheBullsFan
Joseph was very helpful, got me all squared away with my iPhone 17 Pro Max
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October 2025 by Janet Neath
Beyond helpful. Joseph Explain things and helped me with AT&T management.
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October 2025 by Marie Morillo
Had such a great experience at AT&T. Joseph was so friendly, attentive, kept me informed and took care of all my needs! 10/10 experience , made it smooth and easy! Stellar employee!
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October 2025 by Maria Sanchez
Joseph help me at last minute with all my doubts and told me the best option. Thanks
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September 2025 by rashmi rode
Joseph was a great help. What could not be fixed at Apple Store, he fixed for me.
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September 2025 by Cindy Evans
moe and joesph was very good great service
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September 2025 by Cynthia EVANS
very josheph moe very good service
