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October 2023 by Gerson Osegueda
A lady who helped me with a problem that I needed to solve seemed like she wanted to help me, then the manager arrived with his disgusting arrogance and his unfriendly face, he didn't help me AT ALL, it was clear on his face that he didn't want to solve my problem ...Terrible customer service from the manager...
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September 2023 by Huy Tran
When I came here, I met a staff member named Quynh. She was very enthusiastic to help me and responded very professionally.When I came here, I met an employee named Quynh. She was very enthusiastic to help me and responded very professionally.
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September 2023 by Bình An
This particular store has a very good customer service. The agents are very helpful and professional.
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July 2023 by Pai Lam
They did it again! Professional, friendly and great service in helping me with getting another phone for my mom. This time it was Elysse and Alicia that helped me. Love coming to this store, they hire a winning team of sales people who give the best service! I will be back and they should be rewarded for their good customer service.
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July 2023 by Kathy Nguyen
I was very angry, this afternoon I went to the At&t store in the Hong Kong market 4 Bellaire asked the staff to help call the switchboard to turn off 1 line my phone, the 3 staff not help customer, even though they are free, the shop has no customers.The current staff team (7/15/2023) is too bad
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July 2023 by Pai La
They did it again! Professional, friendly and great service in helping me with getting another phone for my mom. This time it was Elysse and Alicia that helped me. Love coming to this store, they hire a winning team of sales people who give the best service! I will be back and they should be rewarded for their good customer service.
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June 2023 by Minh đỗ
most of my interaction with em are negative. The girl helping me was Elysse, she's very short. she keep miss read the condition for trade in, check the wrong thing, said i would lose my hbo max, she forgot to print out my shipping label, weeks later found out she even send me the wrong phone(we been talking for hours). best bet, talk to the guys but not Dustin, he also clueless.
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May 2023 by Ann Tran
The customer service representative are very nice, patient to understand my problems to help resolve them successfully.
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May 2023 by Irene Kang
I was assisted right away and was very happy with the customer service. Switching to a new service provider is usually a stressful task for me, but the transition felt very smooth thanks to Elysse and Q. I would definitely recommend this store to my family and friends!
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May 2023 by Thy Nga Dang
All the old staff have been replaced with new staff since the beginning of the year who were better trained to get what you need. Came in for an upgrade and was out in 20 minutes.
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May 2023 by Bryan Moran
Very good staff, Dustin and ellysse. Ask for them when you walk in the store they can help you out with anything you need
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December 2022 by Osman Aksakal
Nhi Tran is very helpful. We came to get a hotspot and she was very helpful. Customer service was on point.
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October 2022 by Joseph Nguyen
AT&T store in Hongkong 4 Market Bellaire BLVD Houston the great customer experience service and have already helpful us happy as Guy Qui Mai.
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September 2022 by D L
The first ATT store we went to nearby was a corporate store and the sales person didn't seem like he wanted to help us. He told us there wasn't anything he can do and didn't even want to look up our contract information, so we left and found this retail shop.Wow, night and day! The team at this retail store listened to what we had to say and checked my phone, looked up our contract details and explained clearly what we needed to do and saved us some money! They stayed past closing hours to help us and everyone was working hard stocking and doing inventory.I wish all employees are like them in the service industry. Hard to find friendly, efficient, hardworking, knowledgeable young people like this group. We will be back and will refer our friends to you.
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September 2022 by Nam Phuong
They were very friendly and helpful. Solving my problems quickly and efficiently. Giving me a free SIM card which I have to pay for. Highly recommend this place.
