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April 2025 by Aaron Miller
Service was great.
Staff is excellent!
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March 2025 by Basam Alani
Not friendly very rude not helpful they didn’t hear me and said you have to call for fixing your problem
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March 2025 by Ricardo Sutton
Christopher was an exceptionally capable and friendly AT&T sales person that helped me choose a cell phone. Very knowledgeable and helpful. I highly recommended him.
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March 2025 by Dama CM
This is my neighborhood ATT store , I went to upgrade my iphone and Josh was very helpful I was impressed by the good costumer Service he provided to me as He seems just graduated from HS . This ATT is in most cases not crowded and clean
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March 2025 by Leaf Hollow
Waited for 30 minutes with 2 staff at the store and one customer ahead of me. The sale guy said i need to wait for 2 hours to have his computer updated.
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March 2025 by Paul Newman
Muhammad, his boss William and also Joshua did an outstanding job switching me from pay-as-you-go to a post-paid account without having to change my number. It saved my life and my business for my trip to Europe. I cannot thank the AT&T San FELIPE team enough.
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March 2025 by Mackey Torres
Josh was very helpful, assessed my situation swiftly and helped lower my monthly bill. I recommend him highly.
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March 2025 by Daniel T
Joshua B has amazing customer service, first time visiting there he was very welcoming and helpful!!!!
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March 2025 by S Cailet
I had an amazing customer service experience with Margaritta (Megyn) at this ATT. She went above and beyond to help me resolve transfer issue with my Xfinity Mobile service, especially since Xfinity is not well-prepared to handle mobile services efficiently. Magaritta's patience, dedication, and problem-solving skills were truly outstanding. It’s rare to find someone so committed to excellent customer service, and I deeply appreciate her help. Thank you, Megyn—you’re a lifesaver! 🙌📱💙
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March 2025 by Vanessa Alvarez
Chris Lopez at the AT&T store was incredibly helpful, providing clear and thorough explanations while assisting with my phone upgrade. His friendly and patient demeanor made the whole experience enjoyable and stress-free.
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March 2025 by Arian Khan
Great store with a great staff, especially Chris! He helped me out with an upgrade and got me hooked up with great deal for my new plan! Chris made everything quick and easy! I highly recommend coming to this store if you’re with AT&T, or looking to switch, and asking for Chris!
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March 2025 by GUADALUPE D Araiza
This gentlemen Joshua greeted me with a smile and introduced me to what plans were avalable. Im not too familiar on these things but Joshua made it a quick and easy trip! I will be returning for any other concerns, thank you!
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March 2025 by veronica hernandez
Chris is such a blessing ! Super patient and thorough
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March 2025 by Cheyenne Jewell
Will is such a great dude! Service was fabulous
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March 2025 by Vanthana Bharathi
I'm extremely disappointed with my experience at this AT&T store, particularly with the sales representative, Joshua B. I feel like we were scammed and completed misled.
In September, I visited the store with my partner to upgrade to a new iPhone, and we agreed on the Unlimited EL plan for two lines along with the new device. Despite our clear disinterest in purchasing an iPhone case and screen protector, Joshua insisted that they were complimentary, which ultimately led us to agree. When we received our bill the following month, we noticed a $13 charge for the case. We returned to the store for clarification, and Joshua assured us that it was just a sales tax and that there would be no further charges. Trusting his word, we didn’t scrutinize our bill closely enough in the following months.
Recently, we discovered that we have been charged $200 a month for our service—an amount I've never paid in my nearly 7 years as an AT&T customer. In addition to the unexpected charges for the case, we found $17/month for Protect Advantage and $10/month for the Next Up phone upgrade feature, neither of which we agreed to.
After seeing a similar review about Joshua on google reviews by another customer Ana Suarez, I am increasingly convinced Joshua is a fraud and he is scamming everyone. I have reported this situation to the AT&T fraud department and I will escalate this further if the need arises as I believe this is unacceptable.
