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October 2025 by Angelo Sanchez
Carlos was great! Had a great experience with him and was quick. Appreciated the help.
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October 2025 by Edinah C Mpofu
Great service especially with Carlos Alvares. He explains everything so you understand and takes you through all the processes, making sure you get all the deals you deserve. Always ready to help anytime. I wait for him everytime I visit the store and I will not go to any other store and assistant given a choice.😊😊
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October 2025 by jim webster
Everything was great!!!!
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October 2025 by egdar vargas
Exlemte
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September 2025 by Good Guy
avoid by all cost
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September 2025 by Lyle Knapp
Exceptional customer service. Knowledgeable staff. This store and the personnel that care for you I will recommend high.
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August 2025 by Cindy Smithe
Nice place nice employees.
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August 2025 by Ryan Gonzalez
Jacob was fast and any questions I had he answered and was knowledgeable and friendly to me and my family when we walked in. Thank you Jacob for helping me make trading my phone so easy.
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July 2025 by T.T 4rmTx
Dinara was absolutely helpful in every way. Thank you so much!
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June 2025 by Gustavo Faria
Went to the store and attention was excellent, manager Gustavo took care of my problem and minutes later problem solved. Got out with a new line and phone. 100% recommended.
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June 2025 by Garrett Andrews
This AT&T authorized retailer lied to us.
I added my partner to my plan, and we were geared up to get a new phone. However, they went ahead with adding her current phone to the plan (she still had pictures/documents to back up), telling us we had thirty days to come back and finance the new phone we wanted. (This is untrue as we found out.) As soon as the transfer was complete, the phone was immediately carrier-locked and they told us we had to go elsewhere to fix it. (Keep in mind we could have still just GOTTEN A PHONE at this point, but they were insistent we come back later.)
When that didn't work, we came back and they told us that we were locked into the current configuration for 90 days and that we blew our only opportunity to do it. THEN they told us that if we gave them 250 dollars for the phone that they'd suddenly be able to do it. On top of this all, the manager made rude and misogynistic comments in front of me, my partner, AND a female employee. That was the last time we set foot in the store.
After visiting the AT&T corporate store at 1505 S. Mason, they were baffled as to how they could have so flagrantly misrepresented how the service worked and those fine folks jumped through so many hoops to try and repair the damage done to my account. Even then, the only way I was able to get my partner's line working again was to increase my bill.
To the woman who works there who likely has to put up with that manager's behavior all the time, I'm sorry you have to work in those conditions.
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June 2025 by Paradise Anime
Miguel and other Sales Representative were very professional and knowledgeable for special requirements, including Cell services and Internet services to include Military discount.
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June 2025 by Derrick Kwok
Tony was very professional and knowledgeable about all the devices and plans AT&T had to offer. Tony worked very quickly and was able to get me in and out of the store very quickly. I would highly recommend working with Tony the next time you stop by AT&T.
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June 2025 by Elvin Flores
Was greeted by Tony and he took good care of me. Listened to my needs and I am a happy camper. I’ll come back to him for all my mobility needs.
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June 2025 by Shayla Yeung
I came into the art store just to sign up for a service, and Tony made the whole experience smooth and enjoyable. He took the time to answer all my questions thoroughly and made sure I understood everything before I left. Great customer service like this really makes a difference. Thanks, Tony!
