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February 2024 by Octavia Goff
i literally waited 45 minutes for Eduardo to service me. he catered to the other set of customers the entire time never not once acknowledged me! besides someone will be right with you, and he was the only someone there. very unprofessional, very rude and didn’t even attempt to help me. pepsis isn’t handle at this store but common courtesy would’ve been to at least call customer service for me
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February 2024 by Alfonso Navarro
A phenomenal experience, treatment like never seen in other branches, a super good explanation regarding everything that has to do with your account. I highly recommend Mr. Eustaquio, who took care of me.
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November 2023 by Domingo Mendoza
By far, the most helpful staff they got. Curtis is the Man! He is very knowledgeable, helpful and just a nice guy I'd give him 10 stars
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November 2023 by Sheree Biagas
My sales person, Myles, was absolutely wonderful. He was patient, and courteous, and knowledgeable. He answered all my questions. I left the store completely satisfied!!
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November 2023 by Curtis Thomas
AT&T Summerwood has rockstars Rubi did an excellent job and made process quick easy and great experience.
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October 2023 by Niki Baldwin
Customer service was amazing ! The rep was very knowledgeable and friendly. I've never seen a store so clean and organized ! I will be returning to this location!
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August 2023 by Barry Thompson
Myles Crawford assisted me on 08/09/2023. He was working alone, and he provided excellent customer service for everyone that came into his store. He knows the product that AT&T provide. He gave me options that no other AT&T store didnt provide. He never lost his cool with rude customers. He was a class act. He should be the standard for AT&T employees. Thanks again Myles. Keep up the good work.
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July 2023 by Nohemy V.
Terrible service. The two people who serve are very rude and speak ill of customers in a low voice .
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May 2023 by Paul Martell
This place is a joke; I just stepped out of this store am a current customer for +9yrs have a regular plan phone and wanted to upgrade to Buisness and add new phones to the Buisness,Lady working at this store couldn’t help me she said I needed to call Customer service to do that change.5/16/23 timing : 3:30pm-3:45 pmAm changing to another cell phone provider.
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December 2022 by Ken
Worst att store I've even been in. I can't say it about all of them, but I can say it about the 2 idiots I ran into today. They couldn't answer any questions at all. Just looked light deer in the head lights. Then they gave me defective merchandise. I sure hope the manager will be there when I return. The young girl was dumbfounded and the supervisor could care less.
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December 2022 by R32 Fer
Rubi was a great sales representative. I came in to just look at the price difference on the phones and she was there to help me expeditiously. I ended up being a iPhone 13 pro max because I felt more than just a customer. Will definitely be coming back for more stuff!
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December 2022 by Dik Sadka
Great staff…. Rubi was amazing today. More patience than anyone twice her age. Solved my dilemma (AT&T) system challenges and completed our phone purchase when no one else could. Much appreciated! A Merry Christmas for sure with my daughters new iPhone! Great job Rubi! Thank you
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December 2022 by Shay R.
Just want to first thank Cesar for one answering the phone when I was calling around looking for the iPhone 14pro 256GB a lot of stores in the Houston area just let the phone ring and ring and ring with no answer. Cesar answered on the first call and had the phone I needed in stock. Great service when I arrived in store to pick it up and transfer my info. Thank you again.
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December 2022 by Michael Ray
Just want to say it was a quick and easy service given by Ashley. She got straight to the point when it came to my wants and needs concerning the type of phone and service plan I was looking for. Would highly recommend going to this store.
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December 2022 by dorian hernandez
Cesar and Rubi were amazing. Thank you for answering my questions on my bill. Totally recommend this store!
