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January 2024 by Abdullah Waheed
Customer service was super friendly, and I really enjoyed the freshly baked Pretzel.
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January 2024 by Christine D.
There are two locations in Memorial City mall - one by the food court and one by the ice skating rink across from TCBY frozen yogurt. We visited both places this afternoon since the kids were really snacky. While the line at the skating rink location was a lot longer (ten people deep) and the food court has none, there were way more options at the first location and many more workers there. Pretzels were good, warm with just the right amount of buttery, salty goodness. Is it even a mall trip if you don't stop by here for some?!
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September 2023 by Russell Ruplinger
Long line and pretzel wasn't as fresh as I'd hoped. Frozen lemonade good but very very sugary.
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September 2023 by Criss DelaO
Great food awesome service!! The employee was very nice ?
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November 2022 by Zahra Sabir
Loved it
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October 2022 by taimur nadeem
Very rude white man working. Asking me to grab a straw when I didn't heard him he said ''You didn't heard me what I said? '' I was felt I am working for him, highly not recommended. Near Taco Bell
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October 2022 by Killa Kam
Really easy and very quick transactions with the gentleman working.He was busy making fresh pretzels.Asked what we wanted, offered icing, gave the cinnamon pretzels, pay and done.It was good and soft and warm.Easy to pull apart, yummy:)
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January 2022 by TLT99
No employee nor food to be seen at opening time (after 11:10am). Poorly managed human resources.
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November 2021 by Mary Katherine Hassebrock
If I could give zero stars I would. I ordered 8 buckets of pretzel bites and around 20 dipping sauces a week in advance and received a confirmation email. I even called the day before my scheduled pick up to confirm everything was in order and the person on the phone was very confused about my order. Thinking I’d finally figured it out and things were squared away, I got to Auntie Anne’s to pick up my order at the scheduled, confirmed time and it was no where to be found. The two employees working there had no idea what happened and told me that my order would be ready in an hour. I could not wait until then as I had an event at work that I was needing these pretzels for. The store employee handed me his own cellphone to talk to the manager who told me he’d “get it figured out” by taking my name and email. That didn’t figure anything out though, because I didn’t have any pretzels!!!! After waiting for 30 minutes I received a paper copy of a refund receipt and no digital version. I’d think twice before ordering for an event. Total incompetence.
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August 2021 by Jeffrey Sherbourne
Thank you!
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July 2021 by Daniel Ruiz
Very friendly
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July 2021 by Julio Garcia
Horrible customer service.
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June 2021 by TTLC 9
No employee nor food to be seen at opening time (after 11:10am). Poorly managed human resources.
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May 2021 by Cynthia J.
Auntie Anne's has been around for years. I also, have been around Auntie Anne's for years scoping out when they are going to put out a fresh batch of cinnamon sugar pretzels into the see through hot tray. Trust me when they hit the glass I hit the scene and ask for one, hot and fresh, cinnamon sugar pretzel in all its sweet messy glory. You would have thought I would get tired if those buttery sugary treats over the years but, alas, I haven't. Thus the epic run on sentence. Every now and then I am tempted to get a regular pretzel without salt. Those are delicious as well. Trust me, get the regular without salt. They have to make it fresh and it is delicious! The salt isn't even close to necessary. Yum!
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October 2020 by Saif Tajiran
There is no pretzel like auntie anne’s. Its simply the freshest butteriest salty best pretzel in the world.
