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April 2024 by Ruby Sánchez
I love u MY AUNT ANNEEEEEE
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March 2024 by Julie Drake
We had our 3 children 15, 12, and 10 place an order at location bc line was so long while we were getting other items before our flight. They ordered 1pretzel bite and 2 bon bon bites. We arrived as they were finishing the order and realized they only received 1 of the bon bon bites. My husband went back and asked about the missing order and the manager Jarret B said they only ordered 2 pretzel bites and 1 bon bon bite and when he saw that we were doubtful of what he said, he started yelling “that’s what you ordered that’s what you ordered over and over again.” I understand that he feels like they are children and we shouldn’t believe them but they even said he repeated the order. I did believe them bc when my husband first went back he was adamant they ordered 2 pretzel bites and 1 bon bon bite (we only actually only received 1 pretzel bite and 1 bon bon bite) so he lost credibility with me. My husband who doesn’t like confrontation just said we’d get back in line. But his lack of professionalism had already upset me so I told my husband I would wait in line again. When I got to the front, I did say I hope you can get the order right this time. He started screaming that he wasn’t going to serve me bc of my attitude. I explained making a statement was not having an attitude but I did need the additional order of bon bon bites. He refused to serve me. That’s when I asked to speak to a manager. He started going crazy and saying he was the manager and when I asked for his name, he started pointing to his armband yelling Jarret B….so unprofessional and not how a manager should act. He walked away and I asked the other employee for a number for corporate, he was kind and stated he would find it for me. He went over to Jarret and Jarret walked over and told me they were a franchise and not part of corporate. I asked for a number for someone else I could speak to and he didn’t respond and walked away. The other guy did apologize and agreed to serve me. He should be promoted to manager bc his behavior was way more professional than Jarret. This experience ruined my views on this location and I do NOT recommend going there if Jarret continues to manage it.
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January 2024 by Pierre Sandeline
They are
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January 2024 by Omar Torres
I get that airport food is never at a favorable price but the cost for the quality of food from this place is plain thievery. Seriously, I'd rather stick to a serving of chips and soda for that same price compared to the slop they served me there. At least the overpriced water bottle was alright.
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December 2023 by sam keys
Burnt pretzel
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October 2023 by big thunder
Love the works sweet and chear full never really an attitude even in the morning amazing
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October 2023 by JRX
I wish there was a location near kingwood:(
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October 2023 by Cynthia C.
The line was incredibly long on a Sunday night but the blessing in disguise was my flight delay that allowed me to make it through the Auntie Anne's line and consume my dry almond pretzel just before boarding began.
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September 2023 by Wile E.
the staff on Tuesday evening was super friendly !!
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September 2023 by R Gaber
Iced tea and pretzels .. nice people
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July 2023 by Christopher Blue
Good service and food.
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June 2023 by Paul Bingham
At least they were open with some food at 6:40 pm on a Wednesday. Pretzel Dog had burned black strip on the side plus a $4.87 bottle of plain water made for a lousy meal. And a 10 minute wait in line for that. Staff friendly, if not fast workers. Wish there were better restaurant choices with food at that hour.
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June 2023 by Kay Dubya
The pretzel bites were really good, service was fast!
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June 2023 by Hank Walker
Tasty food. Quick service.
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June 2023 by Allison
Love a good mall pretzel before my early morning flight.
