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August 2025 by Bryan McLaughlin
Experience is was easy and simple, also very fast. Our sales person Ahmad Majzoub helped us and answer every question perfectly and also reached us about benefits we didn’t know about Toyota. Glad we purchased our Camry at this place. My mom wants a 4Runner and now we know who to look for .
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August 2025 by Armando R
OMG the experience at this dealership was absolutely cool and amazing. Sales person Ahmad Majzoub helped us get the right car and we ended up loving it. He also has a huge knowledge about Toyota Vehicles and Programs. Will referring friends and family. Also the process was very quick. Sales part was a max of 40 mins. FINANCE was about hour or so.
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August 2025 by Ivan Hernandez
mike or michael / the owner of the parts department ( sarcasm ) denied me service because the previous manager has a outstanding debt . i don't understand how if we are cash on delivery .
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May 2025 by Melissa Ramsell
Ethan is the best parts guy around! He knew how to get exactly what I needed
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May 2025 by Thomas Sowell
Nice people. Enjoyed doing business there
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November 2024 by Jay Smith
Cameron in the service department was excellent. She explained everything that was going to be done and managed expectations of timing.
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August 2024 by Jose Granados
I talked to Will the service advisor of my situation. I had a terrible experience at this dealership. I recently bought a certified vehicle from them and realized right after that a their is a popping noise when I go over speed bumps. They’ve replaced multiple suspension parts like the sway bar links, control arms and front shocks and the noise is still there and I’m not happy with them. I even talked to the manager and promised me that he was going fix the noise. Their “fix it right the first time” didn’t work for them. I recorded the noise and even drove it with the technician. When I spoke to the service manager he said “I’ve heard worst”. I don’t feel safe to drive my car with that noise.
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April 2024 by Rosalinda Machado
Yes my experience is I just took my Ford ranger 2023 Ford oil change I check my tires this morning and all the bolts nuts Are not tide the same and then they leave a mess in my truck they leave the bolts on the seat and dirt hands prints I am so upset now I can't drive my truck today I am stuck at home on the Sunday morning
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March 2024 by Kacie Bui
If your looking to buy a car, I highly recommend Vincent Pham. Really like the way he explained and offer a good deal. Not of a pusher to make you feel uncomfortable like most salesman does.
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January 2024 by Marko Salina
Prior reviews of poor customer service is in the parts department is 100% correct. If you need to call them? Forget it, they never answer. I've tried multiple times but no response. Came inside later to find them just sitting at the counter with nothing to do. For online orders, there's only one lady who handles it. She has an accent and comes off as very condescending. I was told she doesn't do weekend. So try email? Forget it. Try relaying a message to her? Forget it.Instead of management responding to these reviews with requests to "call them for discuss the issue", why don't they pick up on the pattern of these poor reviews and work on training their employees? It's an embarrassment. Maybe complaining to Toyota Corporate or Autonation Corporate would get people to do at least the bare minimum.
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August 2023 by Ana Castro
The service for my car was fast and excellent.
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July 2023 by Marvin Yanes
I called 6 times today and I literally just left the building I was in the parking lot calling as I was running out of time and guess what nobody answers the phone. 3 out of those six times another department answer but parts department. The guy upfront in parts department as well as the woman’s on the phone seem to not like their job they talk to you stupid in an ignorant way as customers we have a right not not be 100 percent accurate that’s why you guys should be the experts and direct us. very poor service here come hear once a year to get parts but I will never come back again if you wanna go to a place and pay your money just to be treated poorly and humiliated parts and service department is where you should go. they still got my part wrong after treating me like I was stupid if you’re going to treat people under atleast get it right autozone and o Reilly has way better customer service than this Toyota dealer in general. What a shame honestly. Reading the previous reviews is the same thing people don’t answer phone and poor customer service somebody must do something about it. That Hispanic guy and the white female have the worst customer service I’ve ever experienced.
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July 2023 by Alex Novo
Poor customer service. Very unprofessional and unethical.
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June 2023 by Muzaffar D.
I am writing to express my extreme disappointment with the services I received from your dealership. My experience with Toyota has been far from satisfactory, and I would like to bring to your attention several issues that have caused me significant frustration.To begin with, I was surprised to learn that your dealership practices price gouging, as I was getting charged an outrageous price for a service that I could have received for much less elsewhere. Additionally, I was outraged to find out that Toyota was selling a car to me over the sticker price. Therefore i did not buy car and left. This is not the way that any reputable car dealership should conduct business, and it has left a very negative impression in my mind.Furthermore, I was pressured into buying after-market add-ons for my car that I never wanted. I felt like I was being forced by your staff to buy these add-ons, which were of no use to me. This has left me feeling cheated and deceived by Toyota.Finally, I found your staff to be highly unprofessional, with inadequate knowledge of the products and services offered by Toyota. They were unable to answer my questions adequately and left me confused and frustrated.I would like to request that Toyota take immediate and significant action to address these concerns. I urge you to take this seriously and ensure that appropriate corrective measures are put in place so that other customers don't have to go through similar experiences. I look forward to hearing from you soon and hope that we can work together to resolve these issues.Do not shop from here.
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January 2023 by My Thao T.
This place have the worst service and un-professional on greeting customers. Also, Please be careful and read CAREFULLY (ask questions and look carefully at the $$$) before you sign papers or else you will get scam like we just did. I will never recommend anyone to come here ever again.
